SMILE HOTEL Tokyo Tamanagayama

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of SMILE HOTEL Tokyo Tamanagayama

SMILE HOTEL Tokyo Tamanagayama

3.0 star property
3-star hotel with restaurant, near Haramine Park

7.4/10 Good

190 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Laundry facilities
  • Restaurant
Map
2-5-1, Suwa, Tama, Tokyo-to, 206-0024
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Sanrio Puroland - 40 min walk
  • Tama Central Park - 11 min drive
  • Tama Zoo - 17 min drive
  • Keio Rail Land - 9 min drive
  • Okunitama Shrine - 10 min drive
  • Machida Squirrel Garden - 9 min drive
  • Tamagawa Speedboat Racecourse - 10 min drive
  • Tokyo Racecourse - 20 min drive
  • Yomiuriland - 22 min drive
  • Hitotsubashi University - 24 min drive
  • Ajinomoto Stadium - 14 min drive

Getting around

  • Haneda Airport (HND) - 77 min drive
  • Seiseki-sakuragaoka Station - 4 min drive
  • Tama-Center Station - 4 min drive
  • Tama Nagayama Station - 9 min walk

About this property

SMILE HOTEL Tokyo Tamanagayama

At SMILE HOTEL Tokyo Tamanagayama, you'll be 2 mi (3.2 km) from Sanrio Puroland and 4.2 mi (6.7 km) from Tama Zoo. For a bite to eat, guests can check out Cafeteria C, which serves breakfast. Also, this hotel is 4.9 mi (7.9 km) from Tokyo Racecourse and 5 mi (8 km) from Yomiuriland. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–8:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Cafeteria C - This restaurant serves breakfast only.
Altomare - This restaurant serves lunch only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of JPY 880 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to March 31 2023 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

SMILE HOTEL Tokyo-Tamanagayama
SMILE Tokyo-Tamanagayama Tama
SMILE HOTEL Tokyo-Tamanagayama Tama
SMILE Tokyo-Tamanagayama
SMILE HOTEL Tokyo Tamanagayama
Smile Tokyo Tamanagayama Tama
SMILE HOTEL Tokyo Tamanagayama Tama
SMILE HOTEL Tokyo Tamanagayama Hotel
SMILE HOTEL Tokyo Tamanagayama Hotel Tama

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.5/10

Staff & service

6.6/10

Amenities

7.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Poor

aubreylyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hope for service improvement
I stayed for four nights. While the price is quite reasonable for the services and the facilities conditions, I would like to share the areas for improvement. Hope the hotel can raise the quality. 1. CleanIng - I noticed dust is attached to wall inside the room and could be wiped out and cleaned. For four days during my stay, the dust stayed the same so wall cleaning should be added to the routine checklist. 2. No iron - The service does not include iron in the room. 3. Car Parking - there is no car parking at the hotel and hotel located 5 min walking distance from the nearest coin car parking. Hotel offers 10% discount parking coupons, they should state that clearly in the service section of their homepage. I did not know the discount service until I asked for cash exchange my 10,000 bill to 1,000x10 bills at the front desk for paying the fee at the coin parking because the coin parking does not take bigger bill other than 1,000 bill. 4. Noise from next door - maybe the wall is not thick enough, I could hear a guy staying next door snoring during the night and that bothered me. I also could hear the sound of small movement. I do not think there were many people staying the hotel during my stay, they could have from assignment to offer better customer experience.
5-night business trip
Verified Hotels.com guest review

6/10 Good

NYAPJEE, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Allan. A., 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Joao Pedro, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good for price, tough location
It was a reasonable stay considering the price (5,600 yen). Pretty typical business hotel quality in Japan. The location is tough to get to, though, if you’re driving- parking is about 1/2 k away down a hill. The train is about 3/4 k away.
Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean , affordable but a little far to nagayama station But still worth to come back
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Better than most Japanese business hotels.
Great hotel. Small rooms but super friendly staff and very clean. Close to the station and on a very useful train line.
Beaverford, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Thin walls ...
Walls are very thin, we had a rowdy group next door and they kept going way after midnight, also the bath leaked and we had our bathroom flooded, had to change room in the dead of night. Breakfast was good though, very versatile.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good but distant from station
Although hotel itself is not brand new, it was clean and comfortable. However, it's distant from the nearest station so I can't recommend elder people especially when you have a big luggage.
Verified Hotels.com guest review