Guests
All properties in Boca del Rio, Veracruz, Mexico

Hotel Playa Caracol

4-star beachfront hotel with outdoor pool, near Mocambo Beach

  • Free WiFi and free parking
From
Rs3,313

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  • Hotel Playa Caracol
  • Hotel Playa Caracol
  • Beach
  • Pool
  • Hotel Playa Caracol
Hotel Playa Caracol. Image 1 of 49.
1 / 49Hotel Playa Caracol
Av. Mocambo #526, Boca del Rio, 94293, VER, Mexico
8.2.Very good.
  • Muy cómodo y buen servicio

    Sep 30, 2021

  • Great hotel. Amazing food.

    Jun 7, 2021

See all 127 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Dining options
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 39 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Fitness center

For families

  • Cribs/infant beds (surcharge)
  • Playground on site
  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Mocambo
  • Mocambo Beach - 1 min walk
  • Plaza Las Americas Shopping Mall - 17 min walk
  • Plaza Vela - 8 min walk
  • Andamar Lifestyle Center - 13 min walk
  • World Trade Center Veracruz - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Double Room, 2 Double Beds

What’s around

Landmarks

  • In Mocambo
  • Mocambo Beach - 1 min walk
  • Plaza Las Americas Shopping Mall - 17 min walk
  • Plaza Vela - 8 min walk
  • Andamar Lifestyle Center - 13 min walk
  • World Trade Center Veracruz - 13 min walk
  • Playa Vicente Fox - 27 min walk
  • Unidad Deportiva Hugo Sánchez - 40 min walk
  • Canonero Guanajuato - 42 min walk
  • Foro Boca - 42 min walk
  • University of Veracruz - 45 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 11 min drive
map
See on map
Av. Mocambo #526, Boca del Rio, 94293, VER, Mexico

At a glance

Hotel size

  • This hotel has 39 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Pool umbrellas

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Dining

La Villa del Pescador - This family restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra bedsPay at property

  • Cribs/infant beds are available for MXN 350.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol
  • Playa Caracol Boca del Rio
  • Playa Caracol
  • Hotel Playa Caracol Hotel
  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel Boca del Rio

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Playa Caracol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, La Villa del Pescador offers regional cuisine. Nearby restaurants include El Tilingo Lingo (4-min walk), La Capsantina (14-min walk), and Tony Roma's (2.1 mi).
  • Hotel Playa Caracol has an outdoor pool and a fitness center, as well as spa services and a garden.
8.2.Very good.
  • 6.0.Good

    The only thing I like was the view from my room nothing else

    Charry, 1 night family trip, Dec 10, 2020

    Verified Expedia guest review

  • 6.0.Good

    The pool and garden were nice and the proximity with the beach.

    2 night trip with friends, Feb 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    They nickel and dime you for everything. They charged us to drink our own beer (2 beers we had all day) at the pool and were very upset we brought a bag of chips. No hangars in the room, you have to ask at the front desk and then you only get 5.

    Joan, 7 night romance trip, Feb 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen

    RAUL, 2 night trip, Nov 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es un hotel bonito y placentero, limpio con excelente atención del personal, la comida tipo casero muy rico sus instalaciones limpias, solo les recomiendo en el pasto alrededor de la alberca hechar algún insecticida porque hay mucha hormiga y animalitos gracias por su hospitalidad

    Salvador de la Isla, 4 night family trip, Aug 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel pequeño familiar y bien ubicado.

    Hotel pequeño con pocas habitaciones, bien ubicado cerca de una farmacia y restaurantes, cuenta con acceso a la playa y está muy tranquilo el mar si viajas con niños, la alberca y la parte del jardín es bonita, el servicio fuen muy bueno todo el personal muy amable sin duda regresaría

    2 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    La cercanía y seguridad

    4 night family trip, Jul 11, 2021

    Verified Expedia guest review

  • 6.0.Good

    La atención no fue amable por parte del personal del restaurante, el jacuzzi daba mal aspecto

    Eunice Lizbeth, 1 night family trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Me encanto la estadía muy rica la comida,el servicio muy buena la atención..solo estaría bien un poco más de atención en la limpieza de la habitación si es que tu estancia son varios días la de nosotros fue de 2 días solo que al segundo día no nos cambiaron sabanas y tampoco las toallas ni limpiaron la tina de baño...en todo lo demás todo muy bien nos encantó la estadía ⭐️

    Carla Yanet, 2 night family trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bonito lugar frente a la playa

    Ericka, 3 night trip, Jun 16, 2021

    Verified Hotels.com guest review

See all 127 reviews