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Western Hotel - Madinat Zayed

Photo gallery for Western Hotel - Madinat Zayed

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Western Hotel - Madinat Zayed

Western Hotel - Madinat Zayed

4.0 star property
4-star hotel in Madinat Zayed with 2 restaurants and outdoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

44 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Madiant Zayed, Madinat Zayed, Abu Dhabi, 28465
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds

Room options

About this area

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 93 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)


  • Layali Bar - 1 min walk
  • Al Badiya Restaurant - 7 min walk
  • Al Liwan Restaurant - 1 min walk
  • Al Badiya Restaurant - 9 min drive
  • Liyali Bar - 9 min drive

About this property

Western Hotel - Madinat Zayed

A great choice for a stay in Madinat Zayed, Western Hotel - Madinat Zayed features a free kids' club and offers an airport shuttle (available 24 hours) for AED 300 per vehicle. Guests can indulge in massages, and Cinnamon, one of 2 restaurants, serves international cuisine. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a health club.


Arabic, English, Filipino, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Free secured onsite extended parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*


  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • Horse riding/rentals
  • Pool table

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Steam room


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Patio
  • Yard
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Cinnamon - This restaurant specializes in international cuisine. Open 24 hours.
Chutney - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Flavors - Onsite lobby lounge.
Shams - Onsite rooftop bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 65 per person
  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for AED 100.0 per day
  • Rollaway beds are available for AED 100.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Bureau Veritas (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)
  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)


Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Western Hotel Madinat Zayed
Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel
Western Hotel - Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel Madinat Zayed

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Western Hotel - Madinat Zayed?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Western Hotel - Madinat Zayed?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Western Hotel - Madinat Zayed?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Western Hotel - Madinat Zayed?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Western Hotel - Madinat Zayed?
Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.
What are the check-in and check-out times at Western Hotel - Madinat Zayed?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at Western Hotel - Madinat Zayed and nearby?
Have fun with onsite activities such as horseback riding, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Western Hotel - Madinat Zayed also has a picnic area and a garden.
Are there restaurants at or near Western Hotel - Madinat Zayed?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Western Hotel - Madinat Zayed have any outdoor private spaces?
Yes, every room features a patio and a yard.







Staff & service




Property conditions & facilities




8/10 Very good

What made it a special stay was the reception staff. The way they treat the guests is incredible. African receptionist, can't remember her name and the manager on duty, they were very flexible and did everything possible to make me feel comfortable
Abdulla, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect place
Location. staff helpful and friendly. Clean and tidy
Saif, 1-night family trip
Verified guest review

10/10 Exceptional

Amazing Stay with excellent service
Excellent Hotel, Clean and tidy, Staff Friendly and helpful. Special Thanks to Duty Manger Emebet Nuri She was very greet full and support. I agreed strongly to recommend this hotel for visitors
Saif, 1-night family trip
Verified guest review

10/10 Exceptional

peace of mind and excellent for relaxing
HUSSAIN, 1-night business trip
Verified guest review

8/10 Very good

1-night trip with friends
Verified guest review

10/10 Exceptional

Hussain, 2-night family trip
Verified guest review

4/10 Fair

Over priced and rude staff. For example, I requested for to checkout at 1 PM instead of normal 12:00 and the guy at the front desk very rudely said “ NO”. So I gave him a favor to leave at 7:00AM 5 hours early so they will get sufficient time to makeup the room. They definitely need to trained the staff specially the Asian staff. To be honest I would rather prefer to stay in other hotel even though it’s far from office.
Hitendra, 3-night business trip
Verified guest review

8/10 Very good

Nice stay
Pleasant hotel, if not isolated but this is expected from this location. Relaxing hotel with good amenities and very clean. Good location if working in one of the nearby sites and saves the longer drive from AD Also a dry hotel.
Martin, 2-night business trip
Verified guest review

8/10 Very good

Enzo, 3-night business trip
Verified guest review

10/10 Exceptional

Best affordable option!
Fantastic stay here. Got upgraded as the place was pretty quiet. Great room. Very comfortable.ittle bit of a drive to get out to Liwa but not too bad.
Verified guest review