2000 HOTEL Downtown Kigali

4.0 star property
Family-friendly Kigali hotel with restaurant, connected to a shopping center

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2000 HOTEL Downtown Kigali

Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine
View from room
Breakfast, lunch, dinner served; international cuisine

Overview of 2000 HOTEL Downtown Kigali


Very good

Property highlights

  • Airport transfer
  • Free breakfast
  • Free WiFi
  • Free parking
  • Laundry facilities
  • Gym
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Free airport pick-up
  • Fitness center
  • Room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Communal living room
  • Front-desk safe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate dining area

Room options

Business Twin Room, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Business Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, Mountain View

  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Heart of Kigali
  • Kigali Convention Centre - 11 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 45 min drive
  • Free airport shuttle


  • Makfast - 7 min walk
  • Executive Lounge - 18 min walk
  • Dine Divine - 11 min walk
  • Cucina Italian Restaurant - 18 min walk
  • Ubumwe Grande Hotel - 7 min walk

About this property

2000 HOTEL Downtown Kigali

A great choice for a stay in Kigali, 2000 HOTEL Downtown Kigali offers a free airport shuttle (available 24 hours). You can indulge in facials or mani/pedis, and international cuisine is served at Bamboo, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a snack bar/deli.


Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 13 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking


  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center
  • Arcade/game room


  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water
  • Dining table


  • Daily housekeeping
  • In-room safe

Special features


Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Air conditioning is available for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

Does 2000 HOTEL Downtown Kigali offer free cancellation for a full refund?
Yes, 2000 HOTEL Downtown Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 2000 HOTEL Downtown Kigali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 2000 HOTEL Downtown Kigali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at 2000 HOTEL Downtown Kigali?
Yes, there's free self parking.
Is airport shuttle service offered by 2000 HOTEL Downtown Kigali?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at 2000 HOTEL Downtown Kigali?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
What is there to do at 2000 HOTEL Downtown Kigali and nearby?
2000 HOTEL Downtown Kigali has a fitness center and an arcade.
Are there restaurants at or near 2000 HOTEL Downtown Kigali?
Yes, Bamboo offers international cuisine.
What's the area around 2000 HOTEL Downtown Kigali like?
2000 HOTEL Downtown Kigali is in the heart of Kigali, a short 6-minute walk from Union Trade Center and 14 minutes' walk from Ntarama Church.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

MITESHKUMAR, 1-night trip
Verified guest review

10/10 Exceptional

Eric, 1-night trip
Verified guest review

10/10 Exceptional

Hotel ok. Staff Excellent.
Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room was cleaned to a high standard. Secondly my friend who works in the restaurant Emmanuel ( Gisanura) who I had long chats with on his night shift about the culture in Rwanda in general, history of the region, and he gave me an excellent tip to visit the Richard Kandt museum which is walking distance form the hotel. This guy knows Rwandan history and culture and it was a pleasure to exchange information about our respective homes. His service in the bar was excellent. Thirdly I want to mention the driver Ernest who took me to Acajera National Park. This guy was able to answer all my questions about the country and was a good natured and enjoyable person to travel for 12 hours with. He did some serious driving, as he drove us there and back for 6 hours and also drove me around the park for 6 hrs (he knows the park very well,every twist and every pothole in the park was skillfully navigated).The Chinese food only menu in restaurant is very limiting. Breakfast variety could be better
Jason, 8-night trip
Verified guest review

10/10 Exceptional

Great staff and it is spacious.
Lydia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff and great customer service!
Nina, 9-night family trip
Verified Expedia guest review

2/10 Poor

Room was without AC!!!! So hot.
Hamoud, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Harsha, 7-night trip
Verified Expedia guest review

8/10 Very good

MITESHKUMAR, 1-night trip
Verified guest review

2/10 Poor

ELHACHIMI, 3-night trip
Verified guest review

8/10 Very good

Downtown Kigali
Location in the middle of town is great. Hustle and bustle of a busy town is all around you. I was in Executive suite which was large. Bed was a little old and may need a new mattress. For such a big space there was one small fan. There is no air conditioner but one hardly needed that.
Rakesh, 3-night business trip
Verified guest review