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1 room, 2 adults

SpringHill Suites by Marriott Charlotte Uptown

2.5-star2.5 stars
311 East 5th Street, Charlotte, NC, 28202, United States of America

Hotel with restaurant, near Spectrum Center
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Springhill suites was very nice. Very reasonable pricing for being right in the city. The…Apr 2, 2021
  • Clean and comfortable! Right across the street from the spectrum center.Mar 26, 2021

SpringHill Suites by Marriott Charlotte Uptown

from Rs7,561
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Non Smoking

What’s around SpringHill Suites by Marriott Charlotte Uptown

Landmarks

  • In Charlotte Center City
  • Spectrum Center - 3 min walk
  • EpiCentre - 5 min walk
  • NASCAR Hall of Fame - 10 min walk
  • Charlotte Convention Center - 18 min walk
  • Bank of America Stadium - 20 min walk
  • Bank of America Corporate Center - 6 min walk
  • Bechtler Museum of Modern Art - 13 min walk

Getting around

  • Charlotte-Douglas International Airport (CLT) - 15 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 3 min drive
  • Gastonia Station - 27 min drive
  • 7th St Station - 4 min walk
  • Charlotte Transportation Center Station - 5 min walk
  • 3rd St - Convention Center Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 28 per night)

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4092
  • Conference space size (meters) - 380
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Uptown Bar - This bar serves light fare only.

SpringHill Suites by Marriott Charlotte Uptown’s small print

Also known as

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  • SpringHill Suites Marriott Charlotte Uptown
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  • SpringHill Suites Marriott Uptown Hotel
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Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A damage deposit of USD 100.00 will be collected before check-in.

Optional extras

Self parking costs USD 28 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SpringHill Suites by Marriott Charlotte Uptown

  • Does SpringHill Suites by Marriott Charlotte Uptown offer free cancellation for a full refund?
    Yes, SpringHill Suites by Marriott Charlotte Uptown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SpringHill Suites by Marriott Charlotte Uptown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SpringHill Suites by Marriott Charlotte Uptown?
    Yes. Self parking costs USD 28 per night.
  • Are pets allowed at SpringHill Suites by Marriott Charlotte Uptown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at SpringHill Suites by Marriott Charlotte Uptown?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near SpringHill Suites by Marriott Charlotte Uptown?
    Yes, there's an onsite restaurant, Uptown Bar . The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Queen City Q (3-min walk), Rooster's Wood Fired Kitchen II (4-min walk), and Mert's Heart and Soul (4-min walk).
  • What is there to do at SpringHill Suites by Marriott Charlotte Uptown and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Superb 9.0 From 768 reviews

Good 6.0
Room to dark . Needs more lighting
James, us1 night trip
Good 6.0
2 Dirty Rooms
My stay disappointed me highly. I visit Charlotte often and the Springhill Suites is the only hotel I book. It’s convenient and clean. However, this stay was for my birthday which was also on Valentine’s Day. Booked for 3 days. The room was absolutely not clean. First room, the bathroom wasn’t clean. There was hair all over the shower and bathroom sink. Moved to another room and that one was even worse. The bathroom had hair all over, sink not wiped down, toilet still had dried feces in it. With all of that , I was skeptical if the sheets were even changed. I soon saw black specks in between the covers which I thought we bugs. Once looked closer it was tobacco pieces; the wrapping was still in the bed. Cups were not restocked and there wasn’t an ice bin. The front desk only offered to keep changing rooms. Very disappointed that my birthday turned out how it did in the beginning from a beautiful hotel with two rooms dirty.
tiffany, us3 night trip
Exceptional 10.0
Great place, and great staff!
The hotel staff was great. The room was very clean. The valet service staff was absolutely amazing!!
Tamika, us2 night family trip
Very good 8.0
Short stay
Everything was great except for the to go breakfast. Felt like it should have been more.
us1 night family trip
Exceptional 10.0
The room was very spacious and clean.
Antoinette, us1 night family trip
Exceptional 10.0
y stay
I enjoyed the cleanliness of the hotel. and the staff were nice
Mariah, us1 night trip with friends
Good 6.0
Good spot!
There was no actual hand soap in the room, the lighting in the room was poor, but other than that it was a nice stay.
Amanda, us3 night trip with friends
Exceptional 10.0
I enjoy my visit
Nagabhushana, us2 night family trip
Good 6.0
I like that the hotel was downtown. Close to a lot of restaurants. What I didn't like was the cleanliness of the hotel. In the bathroom there was hair everywhere! The bathroom in general was awful. The sink doesn't drain well. The way the room is setup the bathroom is located in the middle of the room with a sliding door. When you're in the bathroom people in the room can hear you. The room is not well lit. The beds are not comfortable. Overall I wouldn't stay here again.
us2 night family trip
Very good 8.0
Nice hotel next to train tracks
Our room was very clean. The layout was odd in reference to the placement of the TV so it wasn't easy to view. The beds were comfortable, but we did not sleep well due to the regularly scheduled trains so there was loud chiming every 15 to 30 minutes. The hotel itself was in a location good for walking to restaurants and the museum. Parking is either $20 for self-parking in a public garage or $28 for valet with in/out privileges.
Laura, us2 night family trip

SpringHill Suites by Marriott Charlotte Uptown