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Wilderness at the Smokies - Stone Hill Lodge

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Water park
Water park
Water park
Water park
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly resort with free water park, connected to the convention center, near Sevierville Convention Center

8.2/10 Very good

2,009 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is ₹8,997
Price available on 07/12/2022
Map
190 Gists Creek Road, Sevierville, TN, 37876
Main amenities
  • Daily housekeeping
  • 7 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Indoor pool and lazy river
  • Outdoor pool access
  • Free water park
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • Room service
  • 2 coffee shops/cafes
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Microwave
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Titanic Museum - 16 min drive
  • Island at Pigeon Forge - 21 min drive
  • Dollywood's Splash Country - 21 min drive
  • LeConte Center at Pigeon Forge - 22 min drive
  • Dollywood - 30 min drive
  • Dolly Parton's Stampede Dinner Attraction - 26 min drive
  • Great Smoky Mountains National Park - 42 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • Cracker Barrel - 3 min drive
  • El Paso Mexican Restaurant - 3 min drive
  • Golden Corral - 4 min drive
  • Thai Basil Restaurant - 4 min drive
  • Smoky Mountain Cheesecake Cafe - 4 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge features a free water park and puts you 6.1 mi (9.7 km) from Titanic Museum. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Hidden Trail Bar and Gril, which is one of 7 restaurants and serves breakfast, lunch, and dinner. There are 3 poolside bars, a fitness center, and in-room conveniences like refrigerators and microwaves. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 234 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Pool gate
  • Lifeguard on site

What to do

  • Bowling alley
  • Mini golf
  • Ice skating
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference center (200000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Fireplace in lobby
  • Fitness center
  • 36 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/game room
  • Golf clubhouse on site
  • Golf pro shop on site
  • Lazy river
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Thirsty Miner Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 32.87 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Shuttle service
    • Internet access (may be limited)
    • In-room coffee
    • Parking
    • Housekeeping

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The outdoor pool opens for the season in April

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Wilderness at the Smokies - Stone Hill Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Wilderness at the Smokies - Stone Hill Lodge?
You can check in from 4 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out is available.
What is there to do at Wilderness at the Smokies - Stone Hill Lodge and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes bowling. Enjoy a swim in the indoor pool or use the resort's other amenities, which include 3 poolside bars and 4 bars. Wilderness at the Smokies - Stone Hill Lodge also has a fitness center and an arcade, as well as access to a nearby outdoor pool.
Are there restaurants at or near Wilderness at the Smokies - Stone Hill Lodge?
Yes, there are 7 onsite restaurants, featuring pool views and poolside dining. Nearby restaurants include Smoky Mountain Cheesecake Cafe (2 mi), Hickory Cabin Seasoning Co. (2.7 mi), and Two Brothers Italian Restaurant (3.4 mi).
What's the area around Wilderness at the Smokies - Stone Hill Lodge like?
Wilderness at the Smokies - Stone Hill Lodge is a short 8-minute walk from Sevierville Convention Center and 6 minutes' walk from Wild WaterDome. Travelers say this resort is in a good location.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Bryant, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Chad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

percinda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Destiny, 2-night trip
Verified Hotels.com guest review

8/10 Very good

This was our second stay at the property. Overall it was good but I would not recommend staying there in the winter if you plan to use the indoor water park. The water and air was just too cold for us to enjoy for any length of time. My kids were shivering. Check in was also super slow. We arrived at 630pm so I thought it would be quieter but it took almost 45 mins to check in after a long travel day. The room was ok but we had very noisy upstairs neighbors. I reported it to the front desk but it never got better. We had a reasonable rate so we don’t expect it to be a super luxurious stay but I was probably most disappointed in the water park temperature since that’s what my kids were the most excited for.
Jessica, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great time
We enjoyed our stay .. our sink was leaky and they said basically they could fix it but it wasn’t an inconvenience becuse they didn’t know about it … they are doing a lot of renovations so I don’t feel like we got the full experience but my kids loved it & we decided to come back next year but we will be staying in river lodge instead of stone hill
Nacole, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kari, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Machalla, 3-night family trip
Verified Hotels.com guest review