Swiss-Belinn Tunjungan Surabaya - CHSE Certified

Photo gallery for Swiss-Belinn Tunjungan Surabaya - CHSE Certified

Primary image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Swiss-Belinn Tunjungan Surabaya - CHSE Certified

Swiss-Belinn Tunjungan Surabaya - CHSE Certified

4.0 star property
4-star hotel in Surabaya with spa and outdoor pool

8.4/10 Very good

138 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 29
Price available on 10/07/2022
Map
Jl. Tunjungan 101, Surabaya, Surabaya, 60271
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Business center
  • 6 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 5 min drive
  • BG Junction - 8 min drive
  • Surabaya Plaza Shopping Mall - 5 min drive
  • Submarine Monument (Monumen Kapal Selam) - 9 min drive
  • Grand City Surabaya - 7 min drive
  • Heroic Monument - 10 min drive
  • Surabaya Town Square - 13 min drive
  • Surabaya Zoo - 19 min drive
  • Red Bridge - 14 min drive
  • Galaxy Mall - 16 min drive

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Surabaya Gubeng Station - 24 min walk
  • Surabaya Pasar Turi Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Swiss-Belinn Tunjungan Surabaya - CHSE Certified

Swiss-Belinn Tunjungan Surabaya - CHSE Certified offers an airport shuttle (available on request) for IDR 270000 per vehicle one-way. Guests can visit the spa to indulge in massages, reflexology, or mani/pedis, and international cuisine is served at BaReLo, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 9:00 AM to 7:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children's pool

Working away

  • Business center
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free long-distance and local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

BaReLo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 270000 per vehicle (one-way, Maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Swiss-Belinn Tunjungan Surabaya Hotel
Swiss-Belinn Tunjungan Hotel
Swiss-Belinn Tunjungan Surabaya
Swiss-Belinn Tunjungan
Swiss-Belinn Tunjungan Surabaya, Java
Swiss Belinn Tunjungan Surabaya
Swiss Belinn Tunjungan Surabaya CHSE Certified
Swiss-Belinn Tunjungan Surabaya - CHSE Certified Hotel
Swiss-Belinn Tunjungan Surabaya - CHSE Certified Surabaya
Swiss-Belinn Tunjungan Surabaya - CHSE Certified Hotel Surabaya

Frequently asked questions

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

7.1/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

City break
A lovely hotel in the city centre
Gerald, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Cheap is the only thing
gary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

very strategic place, cozy and nice food
Laura, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The AC has sound when on, The shower area should be enclosed. Thanks
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel Will Stay again!
We had a lovely stay at Swiss Bel, we loved everything, the staff were always friendly and helpful. The only thing was the Towels were a little old but overall, it was a great hotel to stay at very quiet for its location and priced quite reasonably.
Cynthia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Need to mention that the staff is wonderful. All very attentive and very friendly. We wanted to get a higher floor which was not possible for the first night. We were called to ask if we would like to switch rooms next day. Awesome for them following up. Not usual based on previous experiences at other places. When we told them we are checking out early, they asked us what they should prepare in a box to take away next morning. Berry surprised about what they boxed. Great surprise. Btw, the breakfast is very good. A lot of variety and the quality is great. The location is great too. I would highly recommend the hotel and I will stay there next time I visit Surabaya. Only one suggestion. Lower the beer price at the pool. People would drink more if the price wouldn’t be double compared to even very good bars/restaurants in the city.
Jimmy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean and walking distance to shopping mall, friendly staff
Lebaron, 1-night romance trip
Verified Expedia guest review

8/10 Very good

clean and nice stay.. breakfast not bad.. nice daily cleaning
2-night business trip
Verified Expedia guest review

4/10 Fair

Poor lift system causes so much frustration
The lift system is ridiculous and makes going to different floors very inconvenient, especially if you have family or friends on different floors when they aren’t able to put you together. Worst of all, they only issue 1 key card per room.
Ernest, 2-night family trip
Verified Hotels.com guest review