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Casona Bustamante

Photo gallery for Casona Bustamante

Front of property
Terrace/patio
Terrace/patio
Triple Room | Free WiFi
Triple Room | Free WiFi

Overview of Casona Bustamante

Casona Bustamante

3.0 star property
Hotel connected to a shopping center, within easy reach of Santa Lucia Hill

6.8/10 Good

54 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
Map
Viña del Mar 31, Santiago, 7500000

Room options

About this area

What's nearby

  • In Providencia

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Santiago Central Station - 18 min drive
  • Bustamante Park Station - 4 min walk
  • Baquedano Station - 6 min walk
  • Catholic University Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Dalai Lomo - 2 min walk
  • Japón - 3 min walk
  • Café Literario Parque Bustamante - 3 min walk
  • 5to. Cheers Café - 3 min walk
  • Casa de Cena - 3 min walk

About this property

Casona Bustamante

A great choice for a stay in Santiago, Casona Bustamante features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 70 per person. You'll have free perks like WiFi and wired Internet. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Bustamante Park Station is 4 minutes and Baquedano Station is 6 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 8:00 AM–10:00 AM

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Freshen up

  • Hair dryer

Stay connected

  • Free WiFi and wired Internet

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 1 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per person (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Boutique Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante
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Boutique Tremo Bustamante
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Santiago Hotel Boutique Tremo Bustamante Hotel
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Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
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Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
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Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
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Tremo Bustamante Santiago
Casona Bustamante Hotel
Casona Bustamante Santiago
Hotel Boutique Tremo Bustamante
Casona Bustamante Hotel Santiago

Frequently asked questions

Does Casona Bustamante offer free cancellation for a full refund?
Yes, Casona Bustamante does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casona Bustamante?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casona Bustamante?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casona Bustamante?
Sorry, there's no onsite parking at Casona Bustamante.
Is airport shuttle service offered by Casona Bustamante?
Yes, an airport shuttle is available. The charge is USD 70 per person roundtrip.
What are the check-in and check-out times at Casona Bustamante?
You can check in from 3:00 PM - 5:00 PM. Check-out time is noon.
What is there to do at Casona Bustamante and nearby?
Recommended spots to visit include Santa Lucia Hill (13-min walk) and Clinica Santa Maria (0.8 mi), along with Plaza de Armas (1.2 mi) and Palacio de la Moneda (1.5 mi).
Are there restaurants at or near Casona Bustamante?
Yes. Nearby restaurants include Café Literario Parque Bustamante (3-min walk), 5to. Cheers Café (3-min walk), and Casa de Cena (3-min walk).
What's the area around Casona Bustamante like?
Casona Bustamante is a short 4-minute walk from Bustamante Park Station and 13 minutes' walk from Santa Lucia Hill.

Reviews

6.8

Good

7.3/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel
Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Bianca, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
1-night family trip
Verified Orbitz guest review

6/10 Good

Great location. Room for improvement.
Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Sean, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Julian D, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Cheap place for overnight stay
We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
R2, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Dissapointment
The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.
Verified Hotels.com guest review

10/10 Exceptional

Decent Boutique Hotel
Great Staff and pretty good location. really enjoyed my stay.
Verified Hotels.com guest review

2/10 Poor

Fawlty Towers in Chile.
I have described my experience is some detail in a separate email to Expedia.com.au today. It was very unsatisfactory.
Verified Expedia guest review

6/10 Good

Small rooms, good service, no guests allowed
Súper small rooms. Guests not allowed
Verified Hotels.com guest review