Guests
All properties in Cartagena, Bolivar, Colombia

Sophia Hotel

4-star hotel in Cartagena Walled City with outdoor pool and restaurant

  • Free cooked-to-order breakfast and free WiFi
From
Rs10,154

Image gallery

  • Rooftop terrace
  • Rooftop terrace
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop terrace
Rooftop terrace. Image 1 of 48.
1 / 48Rooftop terrace
Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 130001, Colombia
9.6.Exceptional.
  • The hotel was great and the staff was even better. The folks at reception and the wait…

    Jun 25, 2021

  • What a wonderful little Hotel, with many of the advantages of a larger property, yet the…

    Jun 21, 2021

See all 164 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Pool
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 15 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Rooftop terrace
    • Business center

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Terrace

    What’s around

    • In Cartagena Walled City
    • Plaza de San Pedro Claver - 1 min walk
    • San Pedro Claver Church and Convent - 1 min walk
    • Zenu Gold Museum - 2 min walk
    • Casa del Marques de Premio Real - 2 min walk
    • Bolivar Square - 2 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Junior Double Room, 1 King Bed
    • Superior Room, 1 Queen Bed
    • Suite, 1 King Bed, Terrace
    • Family Room

    What’s around

    Landmarks

    • In Cartagena Walled City
    • Plaza de San Pedro Claver - 1 min walk
    • San Pedro Claver Church and Convent - 1 min walk
    • Zenu Gold Museum - 2 min walk
    • Casa del Marques de Premio Real - 2 min walk
    • Bolivar Square - 2 min walk
    • Cartagena Museum of Modern Art - 2 min walk
    • Cartagena Cathedral - 2 min walk
    • Palace of the Inquisition Cartagena Historical Museum - 2 min walk
    • Aduana Square - 3 min walk
    • Clock Tower - 3 min walk

    Getting around

    • Rafael Nunez Intl. Airport (CTG) - 15 min drive
    • Airport pick-up service
    map
    See on map
    Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 130001, Colombia

    At a glance

    Hotel size

    • This hotel has 15 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting/childcare*

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 1 per room (up to 40 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free cooked-to-order breakfast daily
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Outdoor pool

    Working away

    • Business center
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Rooftop terrace
    • Terrace

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch LED TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    • Airport shuttle service is offered for an extra charge of COP 55000 per vehicle. Maximum occupancy 3
    • Early check-in can be arranged for an extra charge of COP 150000 (subject to availability)
    • Late check-out can be arranged for an extra charge of COP 150000 (subject to availability)

    Children & extra bedsPay at property

    • Cribs/infant beds are available for COP 100000.0 per day
    • Babysitting/childcare is available for an extra charge
    • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

    PetsPay at property

    • Pets are allowed for an extra charge of COP 80000 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

    Also known as

    • Sophia Hotel cartagena
    • Sophia Cartagena
    • Sophia Hotel Hotel
    • Sophia Hotel Cartagena
    • Sophia Hotel Hotel Cartagena

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sophia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Sophia Hotel.
    • Yes, there's an outdoor pool.
    • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of COP 80000 per pet, per night. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. There's a charge of COP 150000 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of COP 150000 (subject to availability). Express check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include El Burlador de Sevilla (3-min walk), La Paletteria (3-min walk), and La Vitrola (3-min walk).
    • Yes, a shuttle from the airport to the hotel is available. The charge is COP 55000 per vehicle.
    • No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min drive) is nearby.
    • Sophia Hotel has an outdoor pool.
    9.6.Exceptional.
    • 10.0.Exceptional

      Sophia hotel was the best! I stayed for my honeymoon here and they decorated the whole entire suite so beautifully, basically went above and beyond with the decorations. It was also my husbands birthday and they even arranged a bday decoration for breakfast time for him. All of the staff at Sophia hotel is amazing, extremely friendly and helpful 24/7 We dealt a lot with Marjorie, David, Jessica and they were so sweet every single day. Also, the food and drinks at the hotel were very delicious and the rooms were very clean and nice. I am definitely coming back to this hotel and therefore I highly recommended you stay here if you're coming to Cartagena.

      5 night romance trip, Jun 14, 2021

      Verified Expedia guest review

    • 6.0.Good

      This hotel is not guests friendly. They nickel and dime you. The hotel bill you for ground transportation charging 3 times the rate. You could pay far less for a taxicab.

      5 night trip, Jun 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff is extremely helpful and the food is great

      5 night trip with friends, May 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Front desk offered excellent service. The breakfast at the restaurant delicious and the staff at restaurant 5 start service. Location is very closed by everything restaurants , shooping and bars. The area is very safe for turist. The hotel Sophia is hidden gem of the old old town Cartagena. We recomendable the hotelfor any first time in cartagena. Hotel shopia make sure any need from its guest is taken care of.. Rooms are very clean and housekeeping rocks!!! I love our stay at the Sophia Hotel and we will stay again for our return trip!!!! Thank you Hotel Sophia we will see you soon😍

      4 night romance trip, Apr 16, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      Great hotel! We will be happy to go back. Perfect location, very clean and nice facilities. Staff super friendly and helpful, especially Mary and Mayuri. Thanks for making out stay so enjoyable.

      2 night family trip, Mar 26, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great service and great value! Perfect location. The rooftop bar is a must when settling in.

      2 night romance trip, Mar 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Hotel Sophia is a wonderful hotel. Great location, beautiful and up today. Phenomenal staff and hospitality. Highly recommend it.

      3 night trip with friends, Mar 7, 2021

      Verified Orbitz guest review

    • 10.0.Exceptional

      We stayed at this hotel for my birthday, and the service was amazing. They truly care about their host. I will definitely be going back soon.

      3 night romance trip, Feb 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Awesome place! Very friendly staff. Great food... the most amazing breakfast

      3 night trip, Jan 21, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      A gem. A perfect small hotel with enormous rooms and wonderful staff. Location cannot be better.

      1 night trip with friends, Jan 3, 2021

      Verified Expedia guest review

    See all 164 reviews