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Well Hotel Bangkok Sukhumvit 20

Luxury hotel with spa, near Terminal 21 Shopping Mall

  • Free WiFi and free parking
  • Well Hotel Bangkok Sukhumvit 20
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Guest Room
  • Outdoor Pool
1 / 78Outdoor Pool
8.6.Fabulous.
  • Details, food, service and location are all excellent

    Jan 5, 2020

  • Nice place, good location, good service. Breakfast was good. They seem to be making an…

    Dec 30, 2019

See all 206 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Shopping
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 235 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 10 min walk
  • EmQuartier - 13 min walk
  • Embassy of India - 11 min walk
  • Benchasiri Park - 11 min walk
  • K Village - 21 min walk
This property is closed from April 1 2020 to December 31 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Executive Room
  • Executive Suite
  • Deluxe Family Room (Connecting)
  • Deluxe Family Room (Single)
  • Deluxe Room (Single)
  • Executive Room (Single)
  • Executive Suite (Single)
  • Superior Room (Single)

Location

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 10 min walk
  • EmQuartier - 13 min walk

What’s around

Landmarks

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 10 min walk
  • EmQuartier - 13 min walk
  • Embassy of India - 11 min walk
  • Benchasiri Park - 11 min walk
  • K Village - 21 min walk
  • Queen Sirikit National Convention Center - 25 min walk
  • Siam Paragon Mall - 2.4 mi / 3.8 km

Getting around

  • Suvarnabhumi International Airport (BKK) - 38 min drive
  • Don Mueang Intl. Airport (DMK) - 36 min drive
  • Asok Railway Station - 27 min walk
  • Bangkok Makkasan Station - 4 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 9 min walk
  • Sukhumvit Station - 11 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 235 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Full-service spa

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 46-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well Spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

Eat Well Cafe - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Well Hotel Bangkok
  • Well Hotel Bangkok Sukhumvit 20 Hotel
  • Well Hotel Bangkok Sukhumvit 20 Bangkok
  • Well Hotel Bangkok Sukhumvit 20 Hotel Bangkok
  • Well Hotel
  • Well Bangkok
  • Well Hotel Bangkok
  • Well Bangkok Sukhumvit 20

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1883.0 per night

Buffet breakfast is offered for an extra charge of THB 530 for adults and THB 265 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1400 per room (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Well Hotel Bangkok Sukhumvit 20 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 1 2020 to December 31 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Eat Well Cafe offers international cuisine. Nearby restaurants include Galleria Milano Restaurant (3-min walk), Bad Burger Bangkok (3-min walk), and Attico (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1400 per room one-way.
  • Well Hotel Bangkok Sukhumvit 20 has a spa and an outdoor pool, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    Not a 4.5 star hotel!

    This hotel is advertised as 4.5 star on Hotels.com but it is more 3.5 in my opinion. I am a Gold member with Hotels.com so we get to do a bit of travels and familiar with services a hotel of that caliber should offer. The staff were friendly but most unhelpful. We got sent to a night market that was not operating on that night. The roof top pool was in a sad state and there was usually no one around to take order for drinks or snack. We booked a King bed but we got twin bed stuck together 😂. The apologized for it and told us the hotel was full. But that's the only thing we got. No compensation.only good thing about this hotel was its location for food options and shopping. Their breakfast is good too.

    3 night trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A Nice Hotel

    Location is good,quiet and safe and within walking distance to BTS station. Many restaurants with varieties of foods and local food stall and massage saloon alone the street. Hotel WiFi is not working well, has to re-logon every day and one staff told me it limited to two devices as my iPad cannot connect to WiFi. The pillow is too soft, one is too flat,two is too thick.

    4 night family trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Pros: - The Staff at the front desk were great & very helpful - The Hotel was very safe and secure - It was close to a 7Eleven, small shop, massage places, street food, etc. - Only 10 minutes walk to the skytrain - Great free toiletries such as toothbrush, toothpaste, shower cap, cotton swap, etc. - Nice tub if you want to take a bath - One of the staff members was outstanding, he is more on the heavy side and was such a sweet person, he truly made my trip and had my back when I needed him (he is a star and should be promoted ASAP) not sure his name though Cons: - I saw a roach crawling on the breakfast bar - Shower Head was very rusty and needed to be changed Due to cleanliness and a bit of a distance from the main attractions (i.e. the tuk tuk’s back to the hotel were also pricey because Sukhumvit is further away) - I would stay in a different closer hotel if I ever come back to Bangkok

    3 night trip, Sep 25, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    Very clean and friendly staff.. but the free shutter tuk tuk breakdown..

    Simon, 3 night family trip, Aug 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Decent hotel

    Hotel was clean, bed reasonably comfortable, nice location. Somewhat spartan in decor and amenities.

    Cole, 2 night trip, Aug 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great escape!

    Lovely rooms and a great spa. Clean throughout. Great place to escape from the city.

    Claire, 1 night romance trip, Jul 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Water Pressure of Shower

    Every thing ok, only the water pressure of shower was very slow

    Dorathy, 4 night romance trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The building exterior looks good and equipped with rooftop swimming pool. Didnt went down the pool as i feel the water oily, not sure if its because of essence oil being added to the pool water. Decent 15mins walk to asoke bts and provide free tuk tuk service to nearby stations. The hotel service is decent but couldnt provide extra mile service unlike other hotels(e.g. Eastin, Furama). A simple request to prepare bday surprise(i.e cards) for my mother in law could actually have them direct me to their webpage to purchase their service?! 50-50 i might be coming back

    Louis, 4 night romance trip, Jul 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay!

    Great property and location. There are great restaurants in the area and a German Bakery 50 meters far from it! The hotel were very accommodating to our needs and we appreciate the kindness and attention, upgrading our room without any extra cost. Bangkok is a place with great things to see and visit!

    denise, 1 night family trip, Jun 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff at the hotel were great! I booked for 2 nights but extended my stay because of the kindness of the staff and great location. You can ask for a free 5 mile drop off using the hotel's tuk tuk. I will be back! The food stalls directly across from the hotel are great!

    Tore, 1 night trip, Jun 22, 2019

    Verified Hotels.com guest review

See all 206 reviews