Osakaya

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Overview of Osakaya

Osakaya

3.0 star property
3-star ryokan with 2 restaurants, near Yubatake

9.2/10 Superb

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Bathtub
  • Spa
  • Restaurant
  • Onsen
Map
356 Agatsumagun, Kusatsu, Gunma-ken, 377-1711
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Room service
  • Spa services
  • Gift shops/newsstands
For families
  • Private bathroom
  • Daily housekeeping
  • Deep soaking bathtub
  • Flat-panel TV
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Free train station pick-up

About this property

Osakaya

Osakaya puts you 0.1 mi (0.2 km) from Yubatake and 0.8 mi (1.3 km) from Kusatsu International Ski Place. Guests can indulge in spa services, and Soba dining, one of 2 restaurants, serves Japanese cuisine and is open for lunch. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 7 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with dietary restrictions or food allergies should contact this hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free onsite valet parking

Transfers

  • Free train station pick-up*

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 restaurants
  • Room service (limited hours)

What to do

  • Hot springs

Working away

  • Meeting rooms

Facilities

  • Spa services

Room amenities

Be entertained

  • Flat-screen television

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to 9:30 AM.

Dining

Soba dining - This restaurant specializes in Japanese cuisine and serves lunch and light fare.
Mokuzaemon - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Osakaya Hotel Kusatsu
Osakaya Hotel
Osakaya Kusatsu
Osakaya
Osakaya Inn Kusatsu
Osakaya Inn
Osakaya Ryokan
Osakaya Kusatsu
Osakaya Ryokan Kusatsu

Frequently asked questions

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.4/10

Staff & service

4.0/10

Amenities

9.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Great onsen
Very convenient... easy walking around...Yubatake 2min away... gotta go to Yumomi experience!
lynn, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Stay at Osakaya
Don’t speak much English but service was good. Meals served in room
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Strongly recommended Japanese Ryokan.
With our advanced phone call from Tokyo, they came to meet us at the bus station to help managing our luggage. Excellent! This is a traditional Japanese ryokan with excellent service. Both breakfast and dinner are very authentic Japanese style. Rooms are spacious and, of course, very clean. Location is great. Our three day stay was very pleasant and would recommend it.
Verified Hotels.com guest review

10/10 Exceptional

kensuke, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

hironobu, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

部屋の壁が汚い、食事の材料費が安い、また、Expediaに支払った金額と旅館で提示されたプランの金額に5,000円程度違いが有り、差額はExpediaへの手数料だと旅館から説明が有った、そんなに手数料が取られるのでしょうか?
1-night family trip
Verified Expedia guest review

8/10 Very good

地點環境設施餐點都非常好。服務上一點點小掉漆,可能是新服務人員培訓不及,但瑕不掩瑜。
2-night trip
Verified Expedia guest review

10/10 Exceptional

非常舒適溫泉酒店,位於草津溫泉中心近車站很方便,晚上可以外出散步欣賞燈飾非常美麗,洒店整潔員工細心,我們選擇一泊兩食,晚餐懷石料理,很有特色
ANGEL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

非常好的服務 Good Service :)
大阪屋地理位置方便,在湯畑附近,旅館用英文溝通可以。設施硬件方面因為歷史悠久,所以有些折舊,但服務很好又貼心,温泉和一泊二食的餐點也很捧,而且價錢合理,總括來說是很滿意的住宿體驗,推薦👍
Chui Yin, 1-night family trip
Verified Hotels.com guest review