Guests
All properties in Matlock, England, United Kingdom

New Bath Hotel and Spa

4-star hotel in Matlock with spa and outdoor pool

  • Free WiFi in lobby
From
Rs7,972

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Spa Tub
  • Junior Suite - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 57.
1 / 57Outdoor Pool
New Bath Rd, Matlock, DE4 3PX, England, United Kingdom
7.6.Good.
  • Room was lovely but on the top floor with an 81 year old guest and no lift. Also there…

    Sep 22, 2021

  • Comfortable room, friendly staff. However sauna and steam room were not working properly

    Sep 21, 2021

See all 262 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Quiet
Convenient
Safe
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 54 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Sauna

For families

  • Private bathroom
  • Television
  • Garden
  • Bathtub or shower
  • Digital TV service

What’s around

  • Matlock Parks Country Park - 1 min walk
  • Gulliver's Kingdom - 8 min walk
  • Heights of Abraham - 12 min walk
  • Cromford Mill - 15 min walk
  • Hall Leys Park - 36 min walk
  • Leawood Pumphouse - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room
  • Superior Twin Room
  • Deluxe Double Room
  • Double Room, Balcony, Annex Building
  • Family Room, Balcony, Annex Building
  • Superior Single Room
  • Junior Suite

What’s around

Landmarks

  • Matlock Parks Country Park - 1 min walk
  • Gulliver's Kingdom - 8 min walk
  • Heights of Abraham - 12 min walk
  • Cromford Mill - 15 min walk
  • Hall Leys Park - 36 min walk
  • Leawood Pumphouse - 39 min walk
  • Crown Square - 40 min walk
  • Lumsdale Valley - 3 mi / 4.8 km
  • Lea Gardens - 3.5 mi / 5.6 km
  • Crich Tramway Village - 5.1 mi / 8.2 km
  • Wingfield Manor - 6.8 mi / 10.9 km

Getting around

  • Manchester Airport (MAN) - 63 min drive
  • East Midlands Airport (EMA) - 40 min drive
  • Nottingham (NQT) - 45 min drive
  • Matlock Bath Station - 14 min walk
  • Cromford Station - 21 min walk
  • Matlock Station - 4 min drive
map
See on map
New Bath Rd, Matlock, DE4 3PX, England, United Kingdom

At a glance

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Full-service spa
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 2

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers - 1
  • Garden

Languages Spoken

  • English

In the room

Freshen up

  • Private bathroom
  • Bathtub or shower

Be entertained

  • 32-inch TV
  • Digital TV channels

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA.

The spa is open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 10 per person (approximately)

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 3:30 PM
  • Guests under 18 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

This property does not have elevators.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • New Bath Hotel Derbyshire
  • Hotel New Bath Hotel and Spa Matlock
  • Matlock New Bath Hotel and Spa Hotel
  • Hotel New Bath Hotel and Spa
  • New Bath Hotel and Spa Matlock
  • New Bath Hotel Spa
  • New Bath
  • New Bath Hotel Spa
  • New Bath Hotel
  • New Bath Hotel and Spa Hotel
  • New Bath Hotel and Spa Matlock
  • New Bath Hotel and Spa Hotel Matlock
  • New Bath Derbyshire
  • New Bath Hotel Matlock
  • New Bath Matlock
  • New Bath Hotel Matlock
  • New Bath Hotel
  • New Bath Matlock

*See fees & policies for additional details or extra charges

FAQs

  • Yes, New Bath Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at New Bath Hotel and Spa.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 3:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Fishpond (6-min walk), Charles Steak House (8-min walk), and Kostas Fish Bar (8-min walk).
  • No, this hotel doesn't have a casino, but Mecca Bingo (20-min drive) is nearby.
  • New Bath Hotel and Spa has a spa and an outdoor pool, as well as a steam room and a garden.
7.6.Good.
  • 4.0.Fair

    Not great for business purposes

    As a business visitor non le of the facilities were available to me as they are only open during normal business hours. So no dip that that pool. Also, there was no mention that the pool would be been drained prior to my trip and be inoperable for the duration. WiFi was poor. Tried 2 teams meetings. One in the am and one pm. Neither managed to hold on for very long on just a voice call. Also had an issue with the TV remote. Reported it Monday morning. It still wasn't looked at before I left 2 days later. Breakfast is continental fayre only. Room 19 appeared to be fairly noisy as a) it was just above the carpark and b) the walls transmitted substantial noise from the adjacent room. On a positive Matlock Bath was lovely with all its illuminations

    Neil, 3 night business trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room, had view of sauna, soon has you walked in room saw ladies sitting, closed blind, veiw was roof and cables, not what you psy 170.00 for.

    Patricia, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good.

    Its clear that the property has seen some renovations recently however this does not cover the rear which really needs some decoration. The room was nice though, just a shame there was no access out of the balcony. The people were really friendly which is what really counts. I'm sure with a little work it will be a really great place to stay. The restaurant was fully booked which is a shame for guests but dogs are not allowed there so we picked one of the many recommended options they supplied which is a nice touch. We really enjoyed the stay as the bed was comfy but would have preferred a proper double not 2 singles pushed together leaving a crease down the middle. Would be happy to stay again and recommend.

    steven, 2 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely stay with our dogs

    We stayed in the annex with our 2 dogs, the room was lovely, it had a balcony and overlooked the pool, very comfortable beds, we would stay again

    Karen, 2 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointimg

    The room was not very clean because there was dust on the lights. Two single beds pushed together and passed off as kingsize and we could feel the zip down the middle of the bed.

    1 night trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room we stayed was quite, but there was lot of cobwebs in the bathroom, the bathroom mat was filty, the staff was not really friendly.

    Sandra, 2 night trip with friends, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Relaxing break.

    Friendly staff , very clean everywhere, we had a great experience.

    Sean, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Shabby & more 2 star NOT 4!

    Definitely NOT 4 star. The hotel is more than tired. Our block at the back of the hotel was incredibly shabby and needs considerable work to the fabric of the building. Strange part upgrades done to the rooms and bathrooms - new toilet & tiling, old tatty bathroom with rotten bath panel and shower screen that didn’t leak, it was entirely useless and the floor literally flooded from under it. Corridors and staircases were dirty & old and tatty and under stairs was ladders, bits of old boxes and other rubbish, there for all to enjoy!! Quilt cover had holes in it, pillow was so old and flat, I could barely sleep on it and woke with a crick in neck and banging head. Staff were less than friendly in the most part. At check in, they were abrupt, in the morning when we came down for breakfast, 3 staff at reception table looked up and when I smiled and said “morning”, they completely blanked me and just looked down again! Breakfast staff were somewhat embarrassed that most things people asked for had “run out” as they waited for delivery. Very small selection of food, some in pre-packed wrapping straight from Costco. Also the window ledge next to our table had clearly not been cleaned for some months as had old spiders webs, dead insects and general dust & dirt! Ad did not make it clear that swimming pool was entirely adults only - we had 2 very upset children on a wet Sunday afternoon who we then had to entertain another way. Certainly not a 4 star experience!

    Sarah, 1 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    Arrived on Friday evening to be told that there were no restaurant places available during our three night stay. All local facilities were booked up or otherwise unavailable so ended up in a greasy chippy, so much for our romantic weekend. The hotel does not appear to have a lift but plenty of stairs and we were on the top floor (I am 77 and arthritic). Being at the top of the building the cold water pressure was minimal but the hot water ( very hot) appeared to be pumped so that to balance the temperature for a shower the flow had to be reduced to a trickle. The room was almost good but at some time the roof had leaked and the wall paper had been pasted back in a crude way. The bedside lamp did not work. The staff were friendly but clearly not experienced. You can not blame Covid for everything. The pictures on the wall were generally pretty good.

    B, 3 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab hotel

    Great place to stay, clean, friendly staff, will return for a longer stay in the future

    1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

See all 262 reviews