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All properties in Tulum, Tulum, Quintana Roo, Mexico

Ginger Hotel

3-star hotel with outdoor pool, near Tulum National Park

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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Calle Polar mza 5 Lote 9-1, Tulum, 77780, QROO, Mexico
8.8.Fabulous.
  • Such a lovely hotel! Super comfortable bed and nice room. (Restaurant was closed when i…

    Dec 20, 2020

  • Such a wonderful experience! Ginger Hotel is very boutique and cute. Hosts were very…

    Dec 19, 2020

See all 49 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 13 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Room service
  • Beach towels

For families

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Tulum City Center
  • Tulum Mayan Ruins - 40 min walk
  • Gran Cenote - 2.5 mi / 4.1 km
  • Playa Paraiso - 3 mi / 4.9 km
  • Cenote Manatí - 6.5 mi / 10.4 km
  • Xel-Há Park - 10.7 mi / 17.2 km

Enter dates for 2 guests

  • Double Room, 1 Queen Bed
  • Room, 1 Queen Bed with Sofa bed
  • Family Room
  • Superior Double Room, 1 King Bed

Location

Calle Polar mza 5 Lote 9-1, Tulum, 77780, QROO, Mexico
  • In Tulum City Center
  • Tulum Mayan Ruins - 40 min walk
  • Gran Cenote - 2.5 mi / 4.1 km

What’s around

Landmarks

  • In Tulum City Center
  • Tulum Mayan Ruins - 40 min walk
  • Gran Cenote - 2.5 mi / 4.1 km
  • Playa Paraiso - 3 mi / 4.9 km
  • Cenote Manatí - 6.5 mi / 10.4 km
  • Xel-Há Park - 10.7 mi / 17.2 km
  • Dos Ojos Cenote - 14.4 mi / 23.1 km
  • Akumal Ecological Center - 16.7 mi / 26.9 km
  • Coba Archaeological Site - 29.1 mi / 46.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service
  • Coffee/tea in a common area

Things to do

  • Beach towels
  • Outdoor pool
  • Children's pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2015
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 38-inch LED TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Ginger Hotel Tulum
  • Ginger Tulum
  • Ginger Hotel Hotel
  • Ginger Hotel Tulum
  • Ginger Hotel Hotel Tulum

Optional extras

Airport shuttle service is offered for an extra charge of USD 99 per person (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Pool access available from 8:00 AM to 10:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ginger Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Taqueria Honorio (3-min walk), La Querida (3-min walk), and Ki'Bok (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 99 per person one-way.
  • Ginger Hotel has an outdoor pool and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Couldn’t fault it

    Benjamin, 9 night trip with friends, Feb 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolute cutest little property ever! The whole place was super clean and the staff was soooo nice! I loved everything about this place, 10/5!

    2 night romance trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A lovely little hotel with super friendly staff. The room was spacious and well kept. The included breakfast was delicious too. Note if you’re driving, the parking is not secured and is accessible from the street. That said it’s a pretty quiet area and felt safe, no one touched my motorcycle.

    3 night trip, Oct 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente

    Muy bueno, bien ubicado y precio excelente

    Hiram, 3 night trip with friends, Aug 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really enjoyed my stay at the Ginger Hotel and would recommend it to anyone! Jessica, receptionist, was very helpful, friendly, and knowledgeable about tours/directions/transpiration arrangements. I peppered her with many questions and she was always very accommodating and professional. She handled the arrangements for a private shuttle to collect me at the hotel for my very early flight ( 6 am) home. Also, she was always more than willing to call me a taxi when I needed one. Jessica is also very knowledgeable about all the local tours around Tulum, The only problem I had was figuring out how to use the TV but she had someone fix the issue. This is a very nice boutique hotel in Tulum. I really like the intimate setting and the very helpful/friendly staff! Because of this hotel being smaller, I got to know most of the staff by name. Also, I love the whole grain waffles and orange juice served for breakfast--will miss that for sure!!!

    4 night trip, Aug 12, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    I like the Ginger Hotel as all staff were helpful and friendly, the place is clean and convenient.

    2 night trip, Jul 31, 2019

    Verified Expedia guest review

  • 6.0.Good

    No hot water Wi-fi no good Noisy during the night Good choice in breakfast

    Chris, 2 night family trip, Jul 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    pintoresco y muy limpio ...pero mucho ruido en la noche del reventon de todo el pueblo ….llévense pastillas para dormir

    laura, 3 night family trip, Jul 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location with parking.

    Friendly staff, clean room, and great location. Room is not sound proof and club music can be heard until the early hours of the morning. Great WiFi and breakfast selection.

    2 night romance trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location and staff were perfect! Definitely would recommend this to anyone looking to stay in center of Tulum.

    5 night trip, Apr 3, 2019

    Verified Expedia guest review

See all 49 reviews