Guests
All properties in Hakone, Kanagawa Prefecture, Japan

Aura Tachibana

4-star hotel in Yumoto with 2 restaurants and bar/lounge

  • Free WiFi and free parking
From
Rs15,643

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Indoor Spa Tub
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 66.
1 / 66Outdoor Spa Tub
Yumoto 574, Hakone, 250-0311, Kanagawa-ken, Japan
8.6.Fabulous.
  • Near to bus stop if you take the "K" bus from Hakone or Motohakone. Remember to call the…

    Dec 8, 2019

  • We have stayed in the hotel for 2 nights. The staff was helpful and nice. They spoke good…

    Nov 20, 2019

See all 85 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free train station pick-up
  • Terrace

For families

  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

What’s around

  • In Yumoto
  • Fujisan - 1 min walk
  • Tamadare Falls - 7 min walk
  • Hakone Toy Museum - 11 min walk
  • Tenzan Onsen - 18 min walk
  • Kanagawa Prefectural Museum of Natural History - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Japanese Style Room (No Private Open-Air Bath)
  • Twin Room with Private Open-air Bath (Below 12 yrs old Child is not accept)
  • Deluxe Twin Room with Private Open-air Bath (Below 12 yrs old Child is not accept)
  • Japanese Wenstern Style Suite Room with Private Open-air Bath (Below 12 yrs old Child is not accept)

What’s around

Landmarks

  • In Yumoto
  • Fujisan - 1 min walk
  • Tamadare Falls - 7 min walk
  • Hakone Toy Museum - 11 min walk
  • Tenzan Onsen - 18 min walk
  • Kanagawa Prefectural Museum of Natural History - 34 min walk
  • Fuji-Hakone-Izu National Park - 43 min walk
  • Suzuhiro Kamaboko Museum - 44 min walk
  • Odawara Kokian - 3.1 mi / 5 km
  • Odawara Fishing Port - 3.3 mi / 5.4 km
  • Tsujimura Botanical Garden - 3.5 mi / 5.6 km

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 7 min drive
  • Free train station pick-up
  • Free train station drop-off
map
See on map
Yumoto 574, Hakone, 250-0311, Kanagawa-ken, Japan

At a glance

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free train station shuttle*

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Water dispenser

Working away

  • Conference space

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Free toiletries

Be entertained

  • TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Dining

Kaze no Yakata - Onsite restaurant.

Mori no Yakata - Onsite restaurant.

Fees & policies

Optional extras

  • Late check-in between 10:00 AM and 11:00 AM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

Also known as

  • Aura Tachibana Inn Hakone
  • Aura Tachibana Hotel Hakone
  • Aura Tachibana Inn
  • Aura Tachibana Hakone
  • Aura Tachibana
  • Aura Tachibana Hotel Hakone-Machi
  • Aura Tachibana Hotel Hakone
  • Aura Tachibana Hotel
  • Aura Tachibana Hotel
  • Aura Tachibana Hakone

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Aura Tachibana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Hatsuhana Soba Honten (4-min walk), Yamasoba (7-min walk), and Tenseien (8-min walk).
  • Onsite recreation at Aura Tachibana includes hot springs. Aura Tachibana also has a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Due to the typhoon just hinted the area, many attractions were closed and transportation to other were limited. Since we booked for two nights, we have plenty of time to enjoy the facility with in room onsen and their delicious meals. The facility is a little out dated but the service were personal. The location is up and away from city center, but the hotel shuttle bus service are convenient. They are just a phone call away and pick us up within mins from down town. We enjoy our staying! Special tanks to the waitress who served us!

    Uk, 2 night family trip, Oct 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The restaurant is nice and staffs are attentive. Dinner and breakfast were both excellent. We got our own hot spring in our balcony. Enjoyed it so much.

    Jessie, 1 night romance trip, Oct 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    We stayed here in 2015 and returned in 2019 and though much was as we remembered it, the age of the facilities are starting to show. The lobby and the onsen area needs updating. Also, we were discouraged to see the level of restaurant service diminish (thankfully not too much). Paper cups for coffee? Self-service? Hardly what we expect from our prior stay. But perhaps most confusing/frustrating of all is that the hotel's one bar closes during dinner service which means you cannot order aperitif before dinner unless you plan well ahead. We had a 7:30 seating and met friends in the lounge at 6:45 for drinks, only to learn that the bar is closed. WHAT? This is absurd. The front desk staff remains as friendly and helpful as ever, but I can't say I would stay here again. Not unless the building gets refreshed.

    2 night trip with friends, Sep 1, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Divine relaxation

    My wife and I stayed in a twin room with private onsen. Room was plenty big, the private onsen was the highlight, and the dinner/bfast were delicious. Customer service was warm and attentive throughout and the view from our room was great. We’re already planning our return. Yes, the beds will feel a bit stiff if you’re used to soft, American hotel mattresses, but you’ll be fine.

    Kyle, 1 night romance trip, Jul 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    modern Ryokan but still a with traditional touches

    Peter, 1 night family trip, Jun 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Would come back

    Pros - lovely relaxing mountainous area, modern shoeless ryokan, decent public onsen facilties, good breakfast, kid friendly, large comfy beds Cons - must have car, there is nothing nearby and whilst closest town Gora looks close on the map, it is extremely hilly and hard to walk.

    2 night family trip, May 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful Hotel: Great Views, Service and Value!

    All our expectations on were exceeded. They treated my wife and I like royalty. The staff was friendly and went out of their way to make us feel welcome. During check-in, we were greeted with with fresh matcha! Kazuya surprised us with a corner suite on the top floor, let us use the rooftop bath, and a beautiful card on our table! The room was spotless, with stunning views of Hakone and surrounding mountains. The beds were a little firm for my liking, but everything else was perfect! The comforters were fluffy, yet breathable and the pillows were cloud-like. Be sure to try the chestnut snacks and tea in the room. They also include Yukata (traditional robes worn in ryokans) and toe socks to wear during your stay. Super glad we got a room with private bath. I definitely recommend it! The experience of soaking in the tub with the gorgeous scenery, and lovely company almost brought tears to my eyes. It was wonderful! Truly relaxation for the body and mind. The traditional Kaiseki dinner was one of the highlights for me. The presentation and attention to detail was astounding; not to mention delicious! The menu did include some adventurous things; some were good, others were good to say I’ve tried. All things considered, it was one of the finest meal I’ve ever eaten. The Japanese breakfast was also a unique culinary experience, and also quite tasty (if you enjoy Japanese cuisine). The nine seasonal dishes and pickled veggies were exceptional.

    Trevor, 1 night romance trip, May 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A perfect getaway from the hustle and bustle.

    Great hotel, the private onsen was fantastic! It was exactly what we needed. We didn't try the public onsen so I can't comment. The food was fantastic, we weren't expecting a 10 course Japanese evening meal, so that was a pleasant surprise. I'd recommend this hotel to anyone wanting to experience a ryokan. It was about a 15 minute walk to Hakone, but beware of the very steep hill from the town to the hotel. The hotel offers a shuttle service, we chose not to use it as the walk to the town is very pretty. Great links from Tokyo/Kawasaki. We'll definitely be back, we already miss the onsen! The room was great; very spacious and clean. Super fast WIFI too, which is always a bonus. The only downside is that we only stayed two days, we could easily have spend 2 weeks there!

    Amy, 2 night romance trip, Apr 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good service

    The location and amenities were great. The meals provided (dinner and breakfast) are good too. Only one downside is that there is only 1 pillow provided and it is too soft for my preference.

    1 night trip with friends, Mar 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Visitors friendly, English speaking,food is excellent,big room. Overall is excellent.!

    May, 1 night family trip, Mar 28, 2019

    Verified Travelocity guest review

See all 85 reviews