Heart Hotel and Gallery Whitsundays

Photo gallery for Heart Hotel and Gallery Whitsundays

Primary image
Designer Queen Room - Water Aspect | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
View from room
Designer King Spa Room - Water Aspect | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Heart Hotel and Gallery Whitsundays

VIP Access

Heart Hotel and Gallery Whitsundays

4.0 star property
4-star beach hotel with restaurant, near Airlie Beach Lagoon

8.0/10 Very good

340 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Front desk safe
  • Concierge services
  • Gift shops/newsstands
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker

Choose dates to view prices

About this area

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16 miles/25.8 km
  • Proserpine Station - 22 min drive
  • Airport shuttle (surcharge)

About this property

Heart Hotel and Gallery Whitsundays

4-star hotel by the ocean
Take advantage of a roundtrip airport shuttle, an art gallery on site, and designer stores on site at Heart Hotel and Gallery Whitsundays. With a white sand beach, beach towels, and snorkeling, this hotel is the perfect place to soak up some sun. Enjoy onsite activities like rafting, sailing, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Outdoor pool access
  • Cooked-to-order breakfast (surcharge), bike rentals, and an elevator
  • Concierge services, a front desk safe, and tour/ticket assistance
  • Express check-out, smoke-free premises, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 40 rooms have comforts such as free international calls and premium bedding, as well as perks like furnished balconies and laptop-compatible safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and CD players

Languages

Chinese (Mandarin), English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 8:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 3 ft (AUD 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Segway rentals/tours
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Whale-watching nearby

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer stores on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • MP3 docking station
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 35 per person (roundtrip)
  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 25 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs AUD 35 (roundtrip)

Parking

  • Parking is available nearby and costs AUD 10 per day (3 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays offer free cancellation for a full refund?
Yes, Heart Hotel and Gallery Whitsundays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heart Hotel and Gallery Whitsundays?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Heart Hotel and Gallery Whitsundays on 11 October 2022 start from ₹10,912, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heart Hotel and Gallery Whitsundays?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Heart Hotel and Gallery Whitsundays?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Heart Hotel and Gallery Whitsundays?
Yes, an airport shuttle is available. The charge is AUD 35 per person roundtrip.
What are the check-in and check-out times at Heart Hotel and Gallery Whitsundays?
You can check in from 2 PM - 8:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Heart Hotel and Gallery Whitsundays and nearby?
Have fun with onsite activities like kayaking, rafting, and sailing. Additional recreation onsite includes ecotours, helicopter/airplane tours, and segway rentals. Enjoy amenities like a garden and access to a nearby outdoor pool.
Are there restaurants at or near Heart Hotel and Gallery Whitsundays?
Yes, there's an onsite restaurant. Nearby restaurants include Whitsunday Seafood Bar (3-min walk), La Tabella (3-min walk), and Fish D'Vine (5-min walk).
Does Heart Hotel and Gallery Whitsundays have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Heart Hotel and Gallery Whitsundays like?
Heart Hotel and Gallery Whitsundays is located near Airlie Beach Lagoon, just a short 10-minute walk from Airlie Beach Market and 2 minutes' walk from Mr Bones. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Izard
Room was very small. Staff unhelpful and verging on rude. It was a good location.
Dallas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hany, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location, central to everything on Main Street. Only downside is rooms are very small, well appointed - but small. Travelling for business, and I generally travel light - even with minimum luggage there is zero space to spread out - and don’t expect a chair or desk for laptops…. Great spot if overnight visit when you need only to sleep - would not recommend any longer than a night, not if you need to do any work in the rooms….
Glen, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Kim, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was in a great location, but this is not a five-star property. Firstly, I put in an accessible room, which is far from okay with me. But they were happy to change the room for me. Once I got into the room there was no phone, and the room was in despite need of a paint job. The no phone in the room was very annoying because I had to keep going up and down due to no housekeeping! Otherwise, the room was perfect for me. However, the biggest issue I had was room service. Day one, the bed wasn't made, there was no coffee left and my milk wasn't replaced. Day two the bathroom wasn't cleaned and my dirty towels were left behind, by the third I just cleaned the room myself because it wasn't until 3pm someone came to see if it needed cleaning! I wouldn't stay here again, but it was okay for what I needed. (PS Not worth the price)
Jacinta, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was clean staff friendly location central and affordable loved it.
Alexandra, 5-night trip
Verified Expedia guest review

4/10 Fair

While this hotel is in a fantastic location and very well appointed with very modern tv, sound system and fittings, the size of the Queen rooms is ridiculous. There is barely enough room to walk around the bed. It’s a good thing the location is so great, because any length of time in the room leads to a feeling of claustrophobia. The “water aspect” rooms actually have a view of the rear public car park and the water is barely visible through the trees on the foreshore.
John, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Friendly staff and comfortable rooms. Great location.
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fresh and new, the rooms are nicely appointed and comfortable beds / pillows..a very convenient position in the heart of town.
Corinne, 2-night trip with friends
Verified Expedia guest review