Slow Suites Augusto, Madrid, Spain
Upscale apartment with kitchenette, near Gran Via Street
- Free WiFi
Value
Best value for money
Room
Great room
Cleanliness
Clean
WiFi
Complaints about WiFi
Slow Suites Augusto, Madrid, Spain
from Rs5,717- Economy Apartment, 1 Bedroom (Basement)
- Standard Apartment, 1 Bedroom
- Standard Apartment, 2 Bedrooms
- Superior Apartment, 2 Bedrooms
- Deluxe Apartment, 2 Bedrooms, 2 Bathrooms
- Deluxe Duplex, 2 Bedrooms
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Continue searching for Madrid, SpainRecent reviews
Fabulous 8.6 From 262 reviews
Fair
Really Poor Customer Experience
We stayed here for one night and the apartment is in a really nice location. There is no reception area and checkin process is very cumbersome with unprofessional forms. Rooms are quite nice but the bedrooms in lofts are claustrophobic. The wifi did not work and hence the advertised Netflix & Amazon Prime tv channels did not work. I emailed Customer Service about the lack of internet but they did not care and said it was tough luck. They did claim to send a repair person 45 mins before check out by I doubt that happened. We ended up extending the checkout to 1pm at a cost of 30 euro but customer service failed to tell me that guests must stay in room as entrance door no longer will work after 11am due to poor systems. We unfortunately left the room and found out the hard way nearly missing our flight. I complained to Customer Service but again, they did not care. My sincere advice is to avoid at all costs until Slow Suites sort out their processes, facilities (wifi & TV) and systems.
Derrick, sg1 night family trip
Fair
Apartment with no windows
The check in was very hard, the rooms were okay, however, the pull out bed was very uncomfortable. There were damaging marks on the wall above the headboard. There were no windows.
Lori, us1 night family trip
Very good
Good
Yamila, us3 night family trip
Exceptional
Excellent location. Next to shops, restaurants and Gran Via.
Enrique, us4 night family trip
Exceptional
Great short trip
Apartment was perfect for 5 of us. Great central location and the mercado de San Antón with tapas and roof top bar was nearby.
Paul, gb2 night trip
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