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All properties in Cuernavaca, Morelos, Mexico
1 room, 2 adults

Hotel Jacarandas

3-star3 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450, Mexico

Family-friendly hotel in Cuernavaca with 2 outdoor pools and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Good in general, even tough, bedrooms, beds and other services are old and outdated. A…Dec 30, 2019
  • If they have a 2 for one promotion for their buffets, take advantage of it. Well worth…Dec 6, 2019

Hotel Jacarandas

from Rs4,199
  • Terraza B
  • Terraza A
  • Suite Tokiwa
  • Suite Rancho
  • Suite Presidencial

What’s around Hotel Jacarandas


  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Teopanzolco Archaeological Zone - 22 min walk
  • Juan Soriano Museum - 22 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 24 min walk
  • Palace of Cortes Museum - 27 min walk
  • Artisanal Market - 28 min walk
  • Juarez Garden - 28 min walk
  • Plaza de Armas - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club


  • Pets not allowed


  • Free WiFi in rooms



  • Free onsite valet parking

Payment types at the property

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Basketball on site
  • Racquetball/squash on site
  • Volleyball on site
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Designated smoking areas
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open select days.

Hotel Jacarandas’s small print

Also known as

  • Hotel Jacarandas Cuernavaca
  • Hotel Jacarandas
  • Jacarandas Cuernavaca
  • Jacarandas
  • Hotel Jacarandas Hotel
  • Hotel Jacarandas Cuernavaca
  • Hotel Jacarandas Hotel Cuernavaca


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 11 years old are not allowed in the swimming pool.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Jacarandas

  • Does Hotel Jacarandas offer free cancellation for a full refund?
    Yes, Hotel Jacarandas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Hotel Jacarandas?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Jacarandas?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Jacarandas?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Jacarandas?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Jacarandas?
    Yes. Nearby restaurants include Sanborns (5-min walk) and Leños Pizza (8-min walk).
  • What is there to do at Hotel Jacarandas and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Jacarandas also has a garden.

Recent reviews

Fabulous 8.6 From 87 reviews

Very good 8.0
Hardly changed since my last visit 28 years ago! Two very comfortable queen size beds, A/C works, breakfast and lunch buffets are very good.
us2 night romance trip
Exceptional 10.0
Todo excelente, precios de promo por alimentos excelente
us2 night trip
Very good 8.0
You get what you pay
Roberto, us2 night family trip
Exceptional 10.0
Great Hotel Stay
Although we only stayed one night, I found the hotel to be very nice. I liked the fact that everything goes quiet after certain hours, and you can stroll the beautiful grounds so peacfully. I took some great pictures. I would definitely recommend this hotel if you are traveling with children.
us1 night family trip
Very good 8.0
Lindos jardines pero muchos huéspedes.
Es un hotel bonito pero tiene muchas zonas como abandonadas, no cuenta con ningún servicio como restaurante o tiendita, y al no tener refrigerador tiene uno que llevar su hielera porque sólo hay una botella de agua en la habitación. Tienen pocos empleados y por ello no se dan abasto. La alberca al ser pequeña no es muy cómoda por la cantidad de gente que se hospeda. No lo recomendaría para ir en fin de semana, mucha gente. Desocupan una habitación, la limpian y enseguida entran huéspedes. Para tiempos de covid no lo sugiero.
Tania T, mx2 night family trip
Good 6.0
Alguna vez este lugar brilló
El lugar ya acusa edad, Las instalaciones están limpias y de alguna manera han renovado algunas cosas, sin embargo hay zonas muy grandes del hotel, que no han recibido mantenimiento en años y están cerradas, es un desperdicio.
Ernesto, us1 night family trip
Exceptional 10.0
uy bien
Muy bien el Hotel, por el momento las medidas sanitarias muy bien y los amplios espacios del lugar dan seguridad
Rafael Dulijh, mx1 night family trip
Very good 8.0
Las instalaciones, las áreas verdes, lo amplio de las habitaciones
mx2 night family trip
Very good 8.0
Te cobra por adelantado la estancia total. No tienes crédito en los bares o restaurante te tratan como si te fueras a ir sin pagar. La que me atendió en el chek in bastante “mala cara”. No se que les molestó pero así te tratan y lo siento mucho si no les gustó el comentario. Entonces para que piden el comentario Sorry !!!!!!!
Jose. J, mx3 night family trip
Exceptional 10.0
Buen hotel
Muy buen Hotel. Bien ubicado y silencioso. El personal es muy atento.
Alvaro, mx1 night family trip

Hotel Jacarandas