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Residence Wollzeile

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In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Meeting facility
Deluxe Suite (DS) | Bathroom | Free toiletries, hair dryer, bathrobes
Deluxe Suite (DS) | Living area | TV
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Residence Wollzeile

Residence Wollzeile

3.0 star property
Pet-friendly hotel with conference center, connected to the convention center, near St. Stephen's Cathedral

8.8/10 Fabulous

9 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Wollzeile 13, Vienna, A-1010
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • In-room childcare
  • Conference center
  • Business center
  • Airport shuttle
  • ATM/banking services
  • Laundry service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • In Innere Stadt
  • St. Stephen's Cathedral - 2 min walk
  • Hofburg Imperial Palace - 9 min walk
  • Vienna State Opera - 11 min walk
  • Vienna Christmas Market - 19 min walk
  • Stephansplatz - 2 min drive
  • Belvedere - 3 min drive
  • Prater - 4 min drive
  • Mariahilfer Street - 3 min drive
  • MuseumsQuartier - 4 min drive
  • Naschmarkt - 4 min drive

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna Mitte Station - 10 min walk
  • Vienna Praterstern Station - 25 min walk
  • Stubentor U-Bahn - 4 min walk
  • Stephansplatz U-Bahn - 6 min walk
  • Weihburggasse Tram Stop - 8 min walk
  • Airport shuttle (surcharge)


  • Figlmüller - 1 min walk
  • Lugeck Figlmüller - 3 min walk
  • Figlmüller Wollzeile - 2 min walk
  • Diglas - 1 min walk
  • Da Capo - 3 min walk

About this property

Residence Wollzeile

Placing you 0.1 mi (0.2 km) from St. Stephen's Cathedral and 0.5 mi (0.7 km) from Hofburg Imperial Palace, Residence Wollzeile offers an airport shuttle (available 24 hours) for EUR 70.00 per vehicle. Guests can enjoy the sauna, and cooked-to-order breakfast is available daily. Also, this hotel is 0.6 mi (0.9 km) from Vienna State Opera and 1 mi (1.6 km) from Vienna Christmas Market. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Stubentor U-Bahn is 4 minutes and Stephansplatz U-Bahn is 6 minutes.


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 5 floors


  • Check-in time from 8:00 AM - 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 40.00 per day)


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–noon
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Shopping
  • Access to nearby indoor pool

Working away

  • Business center
  • Meeting room
  • Conference center


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • ATM/banking
  • Sauna
  • Steam room


  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance


  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 24.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 70.00 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
  • Late check-in between 8:00 PM and 11:30 PM can be arranged for an extra charge of EUR 50
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day


  • Service animals exempt from fees
  • Pet deposit: EUR 25.00 per day
  • Pets are allowed for an extra charge of EUR 25 per pet, per night


  • Self parking costs EUR 40.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Guests can rest easy knowing there's a fire extinguisher on site. </p><p>This property accepts credit cards and cash.</p>

Also known as

Residence Wollzeile Aparthotel Vienna
Residence Wollzeile Vienna
Residence Wollzeile Aparthotel
Residence Wollzeile Hotel
Residence Wollzeile Vienna
Residence Wollzeile Hotel Vienna

Frequently asked questions

Does Residence Wollzeile offer free cancellation for a full refund?
Yes, Residence Wollzeile does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residence Wollzeile?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Residence Wollzeile?
Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night, and there's also a deposit of EUR 25.00 per day. Service animals are exempt from fees.
Is parking offered on site at Residence Wollzeile?
Yes. Self parking costs EUR 40.00 per day.
Is airport shuttle service offered by Residence Wollzeile?
Yes, an airport shuttle is available. The charge is EUR 70.00 per vehicle roundtrip.
What are the check-in and check-out times at Residence Wollzeile?
You can check in from 8:00 AM - 10:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Wollzeile?
No, this hotel doesn't have a casino, but Casino Wien (9-min walk) is nearby.
What is there to do at Residence Wollzeile and nearby?
Residence Wollzeile has a sauna and a steam room, as well as access to a nearby indoor pool.
What's the area around Residence Wollzeile like?
Residence Wollzeile is in Innere Stadt, a short 4-minute walk from Stubentor U-Bahn and 11 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities


10/10 Exceptional

Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Shu, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

john, 5-night family trip
Verified guest review

8/10 Very good

Great place with a broken elevator
This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Serguei, 6-night family trip
Verified guest review

4/10 Fair

Non-responsive management
Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.
Verified Orbitz guest review

10/10 Exceptional

Perfect location, perfect staff!
This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!
Verified guest review

10/10 Exceptional

A luxurious Residence in beautiful Vienna
An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.
Verified guest review

10/10 Exceptional

The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified guest review

8/10 Very good

Modern apartment. Worth to try
Modern decoration. Value for money.
Verified guest review