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HGU New York

4-star hotel with 2 bars/lounges, near Empire State Building

  • Free WiFi

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1 / 55Guest Room
8.2.Very good.
  • I always enjoy HGU every time I come there. The rooms are very clean and the beds are…

    Feb 18, 2021

  • They were very accommodating.

    Feb 16, 2021

See all 463 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Terrace
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Midtown
  • Empire State Building - 5 min walk
  • Macy's - 10 min walk
  • Chrysler Building - 13 min walk
  • Madison Square Park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed


  • In Midtown
  • Empire State Building - 5 min walk
  • Macy's - 10 min walk

What’s around


  • In Midtown
  • Empire State Building - 5 min walk
  • Macy's - 10 min walk
  • Chrysler Building - 13 min walk
  • Madison Square Park - 7 min walk

Getting around

  • LaGuardia Airport (LGA) - 19 min drive
  • John F. Kennedy International Airport (JFK) - 32 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 6 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York W 32nd St. Station - 6 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • New York Penn Station - 14 min walk
  • 33 St. Station (Park Av. S) - 1 min walk
  • 28 St. Station (Park Av. S) - 5 min walk
  • 34 St. Station (Herald Square) - 8 min walk

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 30 lbs)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (USD 60 per night)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 1905
  • Elevator
  • Terrace
  • Fireplace in lobby


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator


  • In-room safe

Special features

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Hotel Grand Union New York
  • HGU New York Hotel New York
  • HGU New York Hotel
  • Grand Union New York
  • Grand Union Hotel New York
  • Grand Union New York City
  • HGU Hotel
  • HGU New York
  • HGU New York Hotel
  • HGU New York New York

Optional extras

Valet parking costs USD 60 per night

Continental breakfast is offered for an extra charge of USD 20.00 for adults and USD 20.00 for children (approximately)

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals exempt from fees


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, HGU New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 60 per night.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Umi Sushi (3-min walk), Bon Chon Chicken (3-min walk), and Franchia (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
  • HGU New York has 2 bars.
8.2.Very good.
  • 10.0.Exceptional

    5/5 I’ll definitely be returning!

    All pros: Boutique hotel that’s beautifully designed throughout. Modestly sized king rooms with incredible bedding and mattresses. Stylishly lit lounge and bar, with service from 7p-12a during the pandemic. Friendly staff. I’d give my stay a 5/5! And I’m picky!

    Gregory J, 2 night trip, Jan 17, 2021

    Verified guest review

  • 8.0.Very good

    great hotel with unhappy front desk staff

    gorgeous room, high quality mattress, everything top notch except front-desk staff, they are just dud

    7 night business trip, Jan 16, 2021

    Verified guest review

  • 8.0.Very good

    One washcloth per room to a two guest room!

    Room was for 2 people. This hotel only provides one wash cloth per room. These details should be provided to everyone before check-in

    Alwinta, 2 night trip, Dec 31, 2020

    Verified guest review

  • 6.0.Good

    Very small room

    The room was very small

    William, 1 night trip, Dec 31, 2020

    Verified guest review

  • 10.0.Exceptional

    Stay here all the time for work purposes. Staff are so nice and accommodating. Room is comfy and I like the decor, always clean bed comfou

    eugenia, 2 night business trip, Dec 30, 2020

    Verified guest review

  • 4.0.Fair

    not for families

    they gave more importance to beauty/outlook than comfortability, I got ringworm at few places on my body , never go there again, not good for families, it has brothel house vibe

    Kiran, 7 night trip, Dec 19, 2020

    Verified guest review

  • 8.0.Very good

    The room was nice and small. Overall the wtay was good ,but the sheets had stains on them.

    1 night trip, Dec 12, 2020

    Verified guest review

  • 2.0.Poor

    ***COCKROACHES ALRET*** I wish I could give them negative stars. Do not go to this hotel unless you like to sleep with COCKROACHES and 0 hospitality. You need to ask for everything twice to get anything or you will never get it. I asked the front desk for beer opener, waited an hour and asked them again to get it. Which took 2 hours total. I realized the fridge was broken in my room and told the front desk. They said they will send somebody up. No one came. No one showed up. I never write a review for anything and I would've just moved on, but cockroaches in a hotel??? I found the cockroach in the bathroom next to the tub. If you like cockroaches, this is the hotel for you and this is supposed to be a 4-star hotel. the Assistant General Manager will never be in the hotel so don't bother calling for complaints. I've been calling him for 4 days now and doesn't even respond to voicemails.

    1 night romance trip, Dec 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Cozy and awesome!

    This place is awesome and definitely feels like home. We even extended our stay so we could enjoy the hotel and explore this neighborhood more! Super cozy, clean and friendly staff and guests. Thank you for the excellent hospitality ajd cozy digs HGU! We will definitely be back! ❤🙏❤

    Anneliese, 1 night trip, Dec 11, 2020

    Verified guest review

  • 6.0.Good

    Decent boutique and clean. Hallways old. Broken vent in room heater made noise. Leak of toilet gasket kept kicking water on. Front desk didn’t tell me cable had been down for 2 days.

    AnthonyinNYC, 1 night business trip, Dec 8, 2020

    Verified Expedia guest review

See all 463 reviews