Guests
All properties in Santa Marta, Magdalena, Colombia

Best Western Plus Santa Marta Hotel

3.5-star hotel in Historic Center with outdoor pool and restaurant

  • Free WiFi
From
Rs4,932

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Poolside Bar
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 48.
1 / 48Outdoor Pool
Calle 24 No 3-65, Santa Marta, 470004, Colombia
9.2.Superb.
  • We only stayed here one night but it was a beautiful new looking hotel. Very clean and…

    Aug 17, 2021

  • the staff was super friendly and helpful. the hotel very clean and rooms very…

    Aug 11, 2021

See all 138 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Historic Center
  • Magdalena River - 1 min walk
  • Old San Juan de Dios Hospital Museum - 6 min walk
  • Parque de Los Novios - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Bahia de Santa Marta - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed, Non Smoking
  • Deluxe Room, two single beds
  • Double Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed and sofa bed
  • Standard Room, 1 King Bed, No breakfast
  • Standard Room, 2 Twin Beds, Non Smoking
  • Room adapted for people with reduced mobility

What’s around

Landmarks

  • In Historic Center
  • Magdalena River - 1 min walk
  • Old San Juan de Dios Hospital Museum - 6 min walk
  • Parque de Los Novios - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Bahia de Santa Marta - 8 min walk
  • San Juan Cultural Center - 8 min walk
  • Santa Marta Beach - 8 min walk
  • Santa Marta Theater - 9 min walk
  • Customs House - 10 min walk
  • Tairona Gold Museum - 10 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
map
See on map
Calle 24 No 3-65, Santa Marta, 470004, Colombia

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 409
  • Conference space size (meters) - 38

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Things to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 26000 for adults and COP 26000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 35000 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Best Western Plus Santa Marta
  • Best Western Plus Santa Marta
  • Best Western Plus Santa Marta Hotel Hotel
  • Best Western Plus Santa Marta Hotel Santa Marta
  • Best Western Plus Santa Marta Hotel Hotel Santa Marta

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Santa Marta Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, Blue Ribbon offers international cuisine. Nearby restaurants include tronco burrito (4-min walk), Hemingway (5-min walk), and Entre Cuates (5-min walk).
  • Yes, a shuttle from the hotel to the airport is available. The charge is COP 35000 per vehicle.
  • Best Western Plus Santa Marta Hotel has an outdoor pool.
9.2.Superb.
  • 10.0.Exceptional

    Rooms were clean. Air conditioner worked. But the staff is amazing. I don’t if I have ever stayed anywhere where the people that worked there were as friendly as they were in this place. We will be back for sure

    Joseph, 1 night trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice getaway.

    The hotel is a perfect spot. Walking distance to most things. Hotel service was great. Only thing was their WiFi wasn’t the greatest. Depends on the day.

    1 night trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service and good food

    6 night trip, Jun 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was great for the price, very modern and the rooms were big and comfortable. Great view of the mountains and Bahia. Beautiful pool with a great view. Well located, the on-site parking lot was very convenient.

    1 night romance trip, Jun 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bonito, el restaurante es bueno, la atencion es buena, la piscina es excelente, buena ubicacion, recomendado

    Javier, 3 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is very nice, but the staff is really great, and they made us feel really happy during pur stay there.

    1 night family trip, Mar 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really nice and good hotel

    Luis, 3 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and friendly staff only issue is restaurant didn’t have coffee

    Mohammed, 1 night trip, Nov 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excelente atención las habitaciones excelente estado

    Jair, 2 night family trip, Nov 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Like to wait?

    Went in an hour before check in for my reserved room. Ok it was not ready. That was 2 PM. Check in was at 3PM. I understood that. At 5:15 PM I was told they were still cleaning my room. Could not enter the room until 5:40.

    Frederick, 1 night trip with friends, Sep 19, 2020

    Verified Hotels.com guest review

See all 138 reviews