Alonaland Resort Apartelle

The focus of this resort is the dive shop the hotel is secondary. The staff acts friendly but they don’t help with bags or anything else almost as if it’s not their job. They are too casual. There is no working BBQ like advertised. There was a nice outdoor kitchen but the light did not work. When I asked for a lamp because we arrived late and I needed to make dinner for the family I was told “ sorry there are no lamps” and the new lightbulb that my husband had to put in himself did not work. My husband asked the same female staff member, about 30 seconds later for a lamp and the she handed him a lamp. Funny how she was more than happy to make him happy. Needless to say I was not happy with her behavior and I told her. The next night we found an extremely sharp three pronged object clamped on the seam in our pillowcase. It had scratched my 9 year olds hands. That evening when I asked the same staff if she knew anything about it. She ran and got the manager who I had been asking for all day. So now it’s 11pm and I’m being verbally attacked by two staff members outside my door one who said she was the manager and then she said I myself planted the object and that I am mean person. I pointed out that even if it was not the female staff person it certainly looked intentional because the middle prong of the object was sticking straight up and wouldneed a tool to make that happen and they needed to investigate. They continued to accuse me. Alona Land = crazy dangerous place.

Wifi doesn't work inside the room, you have to go to the common area for wifi, shower pressure is really low.

A very relaxed Hotel with all the staff cheerful and very helpful. The pictures on the website did not do the hotel justice. I thoroughly enjoyed my time there and would definitely come here again. The kitchenette was more than adequate for all the cooking we wanted to do. Near to the Alona beach which was good. Without all the facilities of a much larger hotel it was a very good casual hotel

Like little paradise

From the outside it is hard to tell whether this property is still in business. The owner has seemingly abandoned the idea of maintaining the buildings or grounds. I arrived at night and stared into blackness for a while. The interior of rooms are not that bad. Poor internet. Worst thing, though, is that property is left wide open at night and THERE IS ABSOLUTELY NOT GUARD OR OTHER SECURITY HERE! I think hotels.com should try to do a better job in verifying that their hotel clients are really functioning as such.

Overall stay was very nice... don’t book your scooter through the resort. Woman doing the rental was the only unfriendly person we met in our 22 day Philippines trip!

overall nice!

Great resort - very quiet and beautiful. Only small issue is there is no easy beach access so guests must walk to the main road, over, and back down to the beach... about a 10-minute walk. That said, we loved this place and would still stay again.

Nice looking resort but needs renovating. Close to the beach but be sure to ask for “gate pass” to walk through the resort in front of Alonaland.

This hotel does not provide basic things like shampoo and soap. The receptionist asked 300 php hourly penalty for the late check out. It was not noticed or given statement about the policy. It was hidden extra cost. I went for international call before check out and it took some time. If i had known the policy already, i would have checked out beforehand. At the sudden request for the penalty, i felt so bad