Karuizawa Marriott Hotel

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Balcony
Balcony
Suite, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Suite, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Karuizawa Marriott Hotel

Karuizawa Marriott Hotel

4.5 star property
Luxury hotel in Karuizawa with restaurant and 24-hour fitness

8.4/10 Very good

336 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
4339 Nagakura, Karuizawa, Nagano, 389-0111
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Haneda Airport (HND) - 134 min drive
  • Karuizawa Station - 14 min drive
  • Sakudaira Station - 21 min drive
  • Yokokawa station - 28 min drive

About this property

Karuizawa Marriott Hotel

4.5-star luxury hotel, rejuvenated in 2016
You can look forward to an indoor public bath (no minerals), a garden, and dry cleaning/laundry services at Karuizawa Marriott Hotel. Treat yourself to spa services, such as a massage or a facial. Be sure to enjoy a meal at Grill & Dining G, the onsite buffet restaurant. Free in-room WiFi and a 24-hour gym are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and luggage storage
  • An elevator, a 24-hour front desk, and free newspapers
  • Guest reviews give good marks for the breakfast, helpful staff, and overall condition
Room features
All guestrooms at Karuizawa Marriott Hotel feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Hot springs
  • Bicycle rentals nearby
  • Ski area nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Grill & Dining G - Onsite buffet restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 3500 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Japanese futons are provided based on the number of adults in the reservation.

Also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Frequently asked questions

Does Karuizawa Marriott Hotel offer free cancellation for a full refund?
Yes, Karuizawa Marriott Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Karuizawa Marriott Hotel?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Karuizawa Marriott Hotel on 3 October 2022 start from ₹18,179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Karuizawa Marriott Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Karuizawa Marriott Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Karuizawa Marriott Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Karuizawa Marriott Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Karuizawa Marriott Hotel and nearby?
During the winter, enjoy nearby recreation like snowboarding and snowmobiling, and return when the snow melts for cycling. Additional recreation onsite includes hot springs. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.
Are there restaurants at or near Karuizawa Marriott Hotel?
Yes, there's an onsite restaurant, Grill & Dining G. Nearby restaurants include Sawamura (2.3 mi), 森q (2.4 mi), and Cowboy steak (2.5 mi).

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
John, 1-night trip
Verified Expedia guest review

8/10 Very good

Good base for karuizawa
Satisfactory onsen. Good breakfast spread
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful and friendly staff; efficient check-in, spacious room; very good breakfast
Yip, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

great hotel to stay
A very friendly hotel for family. Our 5 years old grandson loves it. We love the in-house hot spring. Such convenient after a day out be able to come back relax & soak in the hot spring, so refreshing. Food in hotel is excellency both dinner & breakfast with wide spread & choices. Regrettably not enough time to eat full breakfast as rushing to go ski lesson for grandson. Close to town where lots of shopping & food at the factory outlets. Close to ski slopes. Don’t rely on Google direction as it takes you one big round & easily get lost at the interchange when one can simply go straight from town.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Stayed with my husband and dog. Everything was overpriced and the quality was way below average. Food was not great and the hot spring was one of the worst I’ve ever been to. Bath unit was nasty and old. I wish they reformed the hot springs. That would make things much better. Staff was friendly and nice, lobby was clean.
Shelly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room is clean, the buffet breakfast is unique and the most favorable is the staffs are really care about guests' safety. Typhoon no.19 is approaching today, hotel staffs keep sharing the latest traffic and typhoon information during our checkout.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice international brand hotel in the area
1. Generous size room, comfortable & clean 2. Ample parking 3. The onsen is nice & clean 4. Breakfast is fine
CHUN HUNG RAYMOND, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good, but the extra bed in our room is not good enough
2-night family trip
Verified Expedia guest review