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Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Amrinder, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Wonderful staff. Clean hotel. The best place to stay on the island. Short walk to town center which is helpful to get some movement in after late dinners.
6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful azores
Clean, good location, helpful and friendly staff
Catherine, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Augusto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 2-night trip
Verified Expedia guest review

4/10 Fair

Shower pan was worse than a motel 6 …Cheap thin fiberglass that bent as you stepped. Tongs for breakfast bar we’re so cheap they discredited the class of hotel . Horrible service and quality of food at dinner in the restaurant. Desk follow through poor in helping make Restuarant reservations outside of hotel …at 6:00pm , I asked desk to make dinner reservations for 7:30…called desk back at 7:30…told restaurant haf not called back…said they would make res for 8:30 at one of the restaurants…I called back at 8:30 and was told to go out and walk until I found a place to eat…not five star !!!
Gary, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Stay!
From the moment we arrived we were treated well. Great great staff, breakfast and hotel. Our stay exceeded our expectations. We will return.
Phillip, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

nathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pietro, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Luc, 2-night trip
Verified Hotels.com guest review