WelcomHeritage Haveli Dharampura, New Delhi, India

Hotel is, quite literally, an oasis in the confusion & dirt of Old Delhi. However, we booked one of the Shahjahan Suites (102) & found it to be less than desirable. The room itself is beautiful & well-appointed, but the location is terrible. Behind the headboard & in the shower (same wall), there are shuttered windows which lead directly to the wash kitchen. The clatter of pots, chatter, & cell phones starts at 7am, and continues with lunch and dinner dishes. Taking a shower while hearing this didn’t exactly provide a sense of privacy. Perhaps other suites are better situated. In addition, our check-in experience was odd & disconcerting. When we arrived, somewhat lost & confused after walking down a muddy path, there was no “Welcome to X hotel”, no “May I have your name?”, or any other greeting. We were firmly asked to leave our bags by the door & to follow our host further in to another room where we were seated. Our passports were asked for, & we signed the guest book. Throughout all of this, no one asked our names or confirmed any detail of our reservation, or that we were expected at all. While the experience of getting a bindi was interesting, I would have preferred acknowledgement that we were in the right place. Finally, there was a slight issue that could have been a much bigger problem with our departure. The day prior to leaving, we spoke to the front desk to arrange a taxi for the airport. After dinner, we checked that the request had been put in – it had not.

Fabulous ancient restored haveli in a back street of Old Delhi, very close to the markets and attractions such as Red Fort and Jama Masjid mosque. The haveli has been carefully and attractively restored to it's previous splendour in the midst of the chaos of Old Delhi, 10 minutes walk from the Chandni Chowk metro station. Great location for wandering the streets of Old Delhi. The haveli is a haven of peace and quiet with 2 internal courtyards, tucked away from the noise and chaos of the markets, We stayed for 5 nights and immersed ourselves in the street life and sights of Delhi, always very grateful to return to the calm of the haveli to relax, chill, eat and drink in the great restaurant. Service is efficient, friendly and relaxed. Enjoyed the evening kite flying from the roof-top and the music dancing evening entertainment.

A must when traveling to Delhi. Once reached the place has the tranquility and beauty of olden days, excellent food for dinner and breakfast and a very friendly service. The environment takes one back to the hustle and bustle of old times trading.

Beautifully decorated hotel and very friendly staff. Unfortunately, there’s no access road to the hotel and the only way to get there is on foot through alleyways. Not recommended for the lone female traveller

Truly one of the finest hotel restaurants top to bottom. Food best Indian we've ever had, and with service to match Kite flying with staff on roof a wonderful surprise. Live nightly Indian music perfect touch. Great location. tho after dark best maybe to enjoy the hotel experience as some street sunlight. Taxi drop off 2 blocks from hotel, prepare for this in advance with respect to coordinating porter etc. We walked and explored everywhere for the most part, really enjoyed that. Prepare for the street noise, constant hawking, traffic. Locals pretty much ignored us unless trying to sell something/ service. Hotel is an oasis in a sea of energized chaos that's old Delhi.