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Heeren Straits Hotel

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Overview of Heeren Straits Hotel

Heeren Straits Hotel

3-star property
3-star Malacca City hotel with restaurant

8.8/10 Fabulous

74 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹5,654
Price available on 06/02/2023
155 Jalan Tun Tan Cheng Lock, Malacca City, 75200

Room options

About this area

What's nearby

  • In Taman Kota Laksamana
  • Jonker Street Night Market - 1 min drive
  • Dataran Pahlawan Melaka Megamall - 7 min drive

Getting around

  • Airport shuttle (surcharge)


  • Durian Cottage - 3 min walk
  • Backlane Coffee - 3 min walk
  • Baboon House - 3 min walk
  • Exodus Lounge - 3 min walk
  • Asam Pedas Claypot - 3 min walk

About this property

Heeren Straits Hotel

A great choice for a stay in Malacca City, Heeren Straits Hotel features an airport shuttle. Guests can visit the fitness center for a workout or grab a bite to eat at Heeren Straits, which serves international cuisine and is open for breakfast. Fellow travelers say good things about the comfortable beds.


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center


  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance


  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Heeren Straits - This café specializes in international cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Heeren Hotel Melaka
Heeren House Hotel Melaka
Heeren Straits Hotel Melaka
Heeren Straits Melaka
Heeren Straits
Heeren Straits Hotel Hotel
Heeren Straits Hotel Malacca City
Heeren Straits Hotel Hotel Malacca City

Frequently asked questions

Does Heeren Straits Hotel offer free cancellation for a full refund?
Yes, Heeren Straits Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heeren Straits Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Heeren Straits Hotel on 6 February 2023 start from ₹5,654, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heeren Straits Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heeren Straits Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heeren Straits Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Heeren Straits Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Heeren Straits Hotel?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Heeren Straits Hotel and nearby?
Heeren Straits Hotel has a fitness center and a garden.
Are there restaurants at or near Heeren Straits Hotel?
Yes, Heeren Straits offers international cuisine. Nearby restaurants include Asam Pedas Claypot (3-min walk), Geographer Cafe (4-min walk), and Jonker 88 (4-min walk).
What's the area around Heeren Straits Hotel like?
Heeren Straits Hotel is a short 1-minute walk from Jonker Street Night Market and 13 minutes' walk from Dataran Pahlawan Melaka Megamall.







Staff & service




Property conditions & facilities




10/10 Exceptional

Sung Beng, 1-night trip
Verified guest review

2/10 Poor

Goh, 1-night trip
Verified guest review

10/10 Exceptional

I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Tang, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Janey, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Chrisleen Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay and great customer service
One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
2-night family trip
Verified guest review

10/10 Exceptional

Everything was an upgrade for my birthday
Chrisleen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

lovely stay
A lovely stay in a great location!
Rebecca, 1-night trip
Verified guest review

10/10 Exceptional

Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Kathy, 1-night family trip
Verified guest review

8/10 Very good

Close to main attractions of Malacca
Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Alice, 2-night trip
Verified guest review