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Hotel de Yama, Hakone Lake Side

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Exterior
Premium Twin Room (Spa tub with View) | Minibar, in-room safe, desk, laptop workspace
Triple Room, Corner | Minibar, in-room safe, desk, laptop workspace
Deluxe Twin Room, Corner (4th Floor) | Minibar, in-room safe, desk, laptop workspace
Japanese Western-style Room with Terrace and Spa tub, Garden View | View from room

Overview of Hotel de Yama, Hakone Lake Side

Hotel de Yama, Hakone Lake Side

3.5 star property
Mountain hotel with 2 restaurants, near Lake Ashi

9.0/10 Superb

141 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bar
Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Front desk safe
For families
  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In a national park
  • Lake Ashi - 3 min walk
  • Hakone Shrine - 3 min drive
  • Hakone Kowakien Yunessun - 17 min drive
  • Hakone Open Air Museum - 19 min drive
  • Atami Sun Beach - 43 min drive
  • Gotemba Premium Outlets - 44 min drive

Getting around

  • Hakone Gora Station - 11 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive

Restaurants

  • Salon De The Rosage - 3 min walk
  • La Terrazza - 12 min walk
  • Bakery&Table 箱根 - 15 min walk
  • Shinsho Soba - 16 min walk
  • Hakone Karaage Karatto - 16 min walk

About this property

Hotel de Yama, Hakone Lake Side

At Hotel de Yama, Hakone Lake Side, you'll be 0.1 mi (0.2 km) from Lake Ashi and 5.5 mi (8.8 km) from Hakone Kowakien Yunessun. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Conference space (3305 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2662 for adults and JPY 1210 for children (approximately)

Children & extra beds

  • Rollaway beds are available for JPY 6000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel de Yama, Hakone Lake Side?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel de Yama, Hakone Lake Side?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel de Yama, Hakone Lake Side?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel de Yama, Hakone Lake Side?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Hotel de Yama, Hakone Lake Side and nearby?
Hotel de Yama, Hakone Lake Side has spa services and a garden.
Are there restaurants at or near Hotel de Yama, Hakone Lake Side?
Yes, there are 2 onsite restaurants. Nearby restaurants include La Terrazza (12-min walk), Bakery&Table 箱根 (15-min walk), and Amazake Chaya Tea House (2.2 mi).
Does Hotel de Yama, Hakone Lake Side have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel de Yama, Hakone Lake Side like?
Hotel de Yama, Hakone Lake Side is a short 3-minute walk from Lake Ashi and 7 minutes' walk from Hakone Shrine. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful garden, silent and spacious room, nice air bath! Hotel is very clean. Definitely would like to come back.
Natalya, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Not good service with that price
We went to the Odakyu Hakone Lake Hotel and that we booked that one but once we checked in and found out we went to the wrong hotel. The front desk clerk was super nice. He helped us to call our hotel but they didn’t come to put us up at all. And he called few taxi companies but no one was available. Then Odakyu manager told him to drive us to our hotel.
Karen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

6/10 Good

Pleasant stay, slightly dated, lovely onsen
The hotel is a bit dated however the Onsen is very nice with an indoor and outdoor section. I did not get a chance to walk the grounds nor see Mount Fuji due to cloud, but that would have enhanced the stay.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The location and views - spectacular! Was very lucky to get very clear views of Mt Fuji on my first full day there. I also booked in for a spa session and while expensive, was worth every cent. The staff of the hotel were extremely professional, friendly and efficient and spoke adequate English. The rooms were very spacious, however being an old hotel, the walls are not very soundproofed and on my second/last night I was able to hear the people in the room next door very profoundly. While this is by no means the hotel's fault, I think it is worth mentioning. I ate my two breakfasts and a dinner at the French restaurant there and cannot fault the staff for their professionalism of service. The free shuttle from the town centre (Motohakone) to the hotel is a particular plus - not that the distance to walk is far but with luggage, in the dark or bad weather it is hugely convenient! Would have been nice if there was free bottled water in the room though. Would stay here again.
2-night trip
Verified Expedia guest review

6/10 Good

Honeymoon
Pictures misleading, the gardens weren't colorful at all, the hotel was super run down though it was charming. Way overpriced and we were charged a tax for hot spring even though we didn't use them. The breakfast was also disappointing. Also, don't expect a Mt. Fuji view.
Briana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Attentive helpful staff. Amazing fine dining experience
1-night romance trip
Verified Expedia guest review