Krystal Monterrey

Photo gallery for Krystal Monterrey

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Krystal Monterrey

VIP Access

Krystal Monterrey

3.5 star property
3.5-star hotel with indoor pool, near Macroplaza

8.6/10 Fabulous

1,149 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 64
Price available on 25/07/2022
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Monterrey Centro
  • Macroplaza - 5 min walk
  • Barrio Antiguo - 7 min walk
  • Santa Lucia Riverwalk - 11 min walk
  • Monterrey Institute of Technology - 36 min walk
  • Cintermex - 42 min walk
  • Arena Monterrey - 45 min walk
  • Metropolitan Cathedral of Our Lady of Monterrey - 2 min drive
  • Casino Monterrey - 2 min drive
  • Auditorium Pabellón M - 2 min drive
  • Alameda - 7 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

About this property

Krystal Monterrey

When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Macroplaza and Monterrey Institute of Technology. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers love the helpful staff and restaurant. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 35 per day)
  • Onsite valet parking (MXN 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from June 6 2022 to August 31 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 35 per day
  • Valet parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

LAURA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eleazar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liliana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Buena opción
Hotel bien ubicado en el centro de Monterrey, a buen precio y cómoda estancia
Liliana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

María del Carmen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2 night stay
Was looking to relax on the pool but supposedly out of service. Also one thing that I find awkward is only one bottle if water (16oz) is provided upon check in. Lid to toilet broken and shower not very clean. I asked for a rubber mat for the shower as well as it is very slippery and none available. Towels are very worn out.
Jesus M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Te dan 2 botellas de agua al llegar despues nada esabsurdo
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Andrés, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent service and room super clean. Didn't like the fact that only 2 towels were available when we are 3 occupants. Pool wasn't open either
Yadira, 2-night family trip
Verified Hotels.com guest review