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Metropolitan Hotel Dubai

Photo gallery for Metropolitan Hotel Dubai

View from room
Outdoor pool
Front of property
Minibar, in-room safe, desk, blackout drapes
Deluxe Suite | In-room dining

Overview of Metropolitan Hotel Dubai

VIP Access

Metropolitan Hotel Dubai

Family-friendly hotel with 4 restaurants, near Mall of the Emirates

8.4/10 Very good

364 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Sheikh Zayed Road, Exit 41, Al Thanya Street, Dubai, 31588
Main amenities
  • 24-hour room service
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Daily housekeeping
  • Health club
  • Outdoor pool
  • Pool bar
  • Sauna
  • Steam room
  • Swim-up bar
For families
  • Babysitting (surcharge)
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Rollaway/extra beds
  • Television

Room options

About this area

What's nearby

  • In Umm Al Sheif
  • Mall of the Emirates - 33 min walk
  • Souk Madinat Jumeirah - 41 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 9 min drive
  • Dubai Marina Mall - 13 min drive
  • The Walk - 9 min drive
  • Marina Beach - 15 min drive
  • Dubai Aquarium & Underwater Zoo - 11 min drive
  • La Mer - 13 min drive
  • Dubai Fountain - 13 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Al Maktoum Intl. Airport (DWC) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Equiti Station - 14 min walk

Restaurants

  • Al Safadi - 3 min walk
  • Friends Avenue Cafe - 11 min walk
  • Terra Eatery - 12 min walk
  • Sultan Saray - 2 min walk
  • Rawabina Restaurant & Sweets - 10 min walk
Map

About this property

Metropolitan Hotel Dubai

At Metropolitan Hotel Dubai, you'll be within a 10-minute drive of Wild Wadi Water Park and Mall of the Emirates. Guests can indulge in massages or mani/pedis, and Al Safa, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a health club. Fellow travelers like the helpful staff and location. Public transportation is close by: Equiti Station is just 14 minutes by foot.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.
  • Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Snack bar/deli
  • Swim-up bar

Traveling with children

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's menu
  • Children's pool

What to do

  • Pool table

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • An outdoor pool
  • ATM/banking
  • Built in 2016
  • Health club
  • Massage/treatment rooms
  • Safe-deposit box at front desk
  • Sauna
  • Spa services
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs available on site

Languages

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Russian

Room amenities

Be entertained

  • Cable TV channels
  • LED television

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Electric kettle
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.

Dining

Al Safa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Red Lion - This pub specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Al Sheif - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Tropicana - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 7.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 72 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

METROPOLITAN DUBAI
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Hotel Dubai Hotel
Metropolitan Hotel Dubai Dubai
Metropolitan Hotel Dubai Hotel Dubai

Frequently asked questions

Does Metropolitan Hotel Dubai offer free cancellation for a full refund?
Yes, Metropolitan Hotel Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Metropolitan Hotel Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Metropolitan Hotel Dubai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Metropolitan Hotel Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Metropolitan Hotel Dubai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Metropolitan Hotel Dubai?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Metropolitan Hotel Dubai and nearby?
Metropolitan Hotel Dubai has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Metropolitan Hotel Dubai?
Yes, there are 4 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

it was money worth but the staff was correctly polite but did not really care
ted, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mohammed [ Egypt ] at the GYM was exceptional. Talented, sincere and great at his job and so was the staff at the poolside - especially a gentlemen from Pakistan.
A, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is ok
Faraj, 1-night business trip
Verified Expedia guest review

6/10 Good

Abdolmajid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamed, 3-night trip
Verified Hotels.com guest review

8/10 Very good

it was good
Hani, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marcelyne, 2-night trip
Verified Expedia guest review