6/10 Good
28 July 2023
Deteriorating service and condition
Verified traveller
2-night trip
Verified Hotels.com guest review
Hyatt Regency Lucknow
Luxury hotel with spa, near Indira Gandhi Pratishthan
Choose dates to view prices
Hyatt Regency Lucknow
Photo gallery for Hyatt Regency Lucknow
Overview of Hyatt Regency Lucknow
8.4
Very good
Property highlights
- Pool
- Spa
- Free parking
- Air conditioning
- Free WiFi
- Laundry facilities
Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, 226010
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Nightclub
- Rooftop terrace
- Breakfast available
- Health club
- Steam room
- Children's pool
- 24-hour room service
- Coffee shop/cafe
For families
- Children stay free
- Free cribs/infant beds
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Separate bedroom
Room options
View all photos for Regency, Suite, 1 King Bed
Regency, Suite, 1 King Bed
View all photos for Room, 2 Twin Beds
Room, 2 Twin Beds
View all photos for Club Room, 1 King Bed
Club Room, 1 King Bed
View all photos for Club Room, 2 Twin Beds
Club Room, 2 Twin Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
View all photos for Room, 1 King Bed, Pool View
Room, 1 King Bed, Pool View
View all photos for Room, 2 Twin Beds, Pool View
Room, 2 Twin Beds, Pool View
About this area
What's nearby
- In Gomti Nagar
Getting around
Restaurants
- Rocca - 1 min walk
- Luc Jin - 1 min walk
- Zao - 8 min walk
- Doner And Gyros - 2 min walk
- De Jetty, Shalimar Titanium - 10 min walk
About this property
Hyatt Regency Lucknow
Languages
English, Hindi
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 206 rooms
- Arranged over 15 floors
Arriving/Leaving
- Check-in time starts at 2:00 PM
- Express check-in available
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Free onsite extended parking
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle (available 24 hours)*
Offsite
- Area shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Private dining
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Grocery/convenience store
- Lifeguard on site
Working away
- Business center
- 7 meeting rooms
- Conference center (18000 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free grocery shopping service
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free pool cabanas
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 2017
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Television in common areas
- 24-hour fitness center
- An outdoor pool
- Full-service spa
- Nightclub
- 24-hour pool access
- Massage/treatment rooms
- Steam room
- Banquet hall
- Reception hall
Accessibility
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair accessible
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Hand-held showerheads
- Portable shower seat
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Low-height counter/sink
- Low-height bed
- Grab bar near toilet
- Doorbell and phone notification
- Lever door handles
Room amenities
Be entertained
- DVD player
- 43-inch LED TV
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Day bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Phone
Food and drink
- Champagne service
- Refrigerator (on request)
- Microwave (on request)
- Free bottled water
- In-room dining only
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Dining
Lukjin - This restaurant specializes in Chinese cuisine and serves dinner only.
Rocca - This restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
UP’s - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Market - Onsite delicatessen. Open 24 hours. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately INR 800 for adults and INR 650 for children
- Airport shuttle service is offered for an extra charge of INR 2075 per vehicle (one way)
- Area shuttle service is offered for an extra charge
Children & extra beds
- Rollaway beds are available for INR 1500 per night
- Airport shuttle for children between the ages of 6 and 12 costs INR 2075 (one-way)
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool open 24-hours
- Guests under 6 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hyatt Regency Lucknow Hotel
Hyatt Regency Lucknow Hotel
Hyatt Regency Lucknow Lucknow
Hyatt Regency Lucknow Hotel Lucknow
Frequently asked questions
Reviews
8.4
Very good
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
2 July 2023
Shashank
Shashank, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2023
Ric
Ric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2023
Moumita
Moumita, 2-night family trip
Verified Expedia guest review
6/10 Good
9 April 2023
Veena
Veena, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 March 2023
Jenna
Jenna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2023
DEVRAJ
DEVRAJ, 2-night trip
Verified Hotels.com guest review
2/10 Poor
17 January 2023
Rai
Verified Expedia guest review
6/10 Good
10 December 2022
Jackson
Jackson, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 November 2022
sulav
sulav, 3-night trip
Verified Hotels.com guest review