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The Westin Hamburg

Luxury hotel with spa, near Elbe Philharmonic Hall

  • Free WiFi in lobby
From
Rs17,845

Image gallery

  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Pool
  • Presidential Suite, 1 King Bed, Non Smoking, City View - Bathroom
  • Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room. Image 1 of 90.
1 / 90Suite, 1 King Bed, Non Smoking - Guest Room
Platz der Deutschen Einheit 2, Hamburg, 20457, HH, Germany
8.8.Fabulous.
  • Great place to be; Excellent room with a great view over city and harbor; Great breakfast…

    Sep 14, 2021

  • Check in was a breeze! Room was plush. Pool was well managed. Lounge bar has one of the…

    Jul 22, 2021

See all 666 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Dining options
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 244 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

What’s around

  • In HafenCity
  • Elbe Philharmonic Hall - 5 min walk
  • Miniatur Wunderland - 6 min walk
  • St. Michaelis Church - 13 min walk
  • Moenckebergstrasse - 18 min walk
  • Hamburg City Hall - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, View
  • Studio, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • City Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking, City View
  • Classic Room, 2 Queen Beds, Non Smoking
  • City Suite, 1 King Bed, Non Smoking, City View

What’s around

Landmarks

  • In HafenCity
  • Elbe Philharmonic Hall - 5 min walk
  • Miniatur Wunderland - 6 min walk
  • St. Michaelis Church - 13 min walk
  • Moenckebergstrasse - 18 min walk
  • Hamburg City Hall - 18 min walk
  • Reeperbahn - 21 min walk
  • Fish Market - 33 min walk
  • Hagenbeck Zoo - 5.5 mi / 8.8 km
  • Volksparkstadion - 5.9 mi / 9.5 km
  • Barclaycard Arena - 7 mi / 11.3 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Hamburg Central Station - 29 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 30 min walk
  • Baumwall U-Bahn - 5 min walk
  • Rodingsmarkt U-Bahn - 13 min walk
  • Stadthausbrücke S-Bahn - 14 min walk
map
See on map
Platz der Deutschen Einheit 2, Hamburg, 20457, HH, Germany

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 1 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club

Working away

  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 9085
  • Conference space size (meters) - 844

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Westin Hamburg Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

BLICK - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 10 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 75.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of EUR 50 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 35 per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Westin Hamburg Hotel
  • Westin Hamburg
  • The Westin Hamburg Hotel
  • The Westin Hamburg Hamburg
  • The Westin Hamburg Hotel Hamburg

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Westin Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 35 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, Fang & Feld offers local cuisine. Nearby restaurants include Pasta Pasta (5-min walk), Meßmer Momentum (5-min walk), and Speicherstadt Kaffeerösterei (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (10-min drive) is nearby.
  • The Westin Hamburg has a spa and an indoor pool, as well as a health club.
8.8.Fabulous.
  • 8.0.Very good

    Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best.

    Yolla, 2 night family trip, May 29, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed

    Couldn’t be more disappointed with what was supposed to be a romantic get away. I booked a room For 2 nights at The Westin in Hamburg for my wife and I 10 year anniversary. Was meant to be a special weekend for us as it was our 1st weekend away without you kids in over 2 years. I booked a room with a “view” as of course I wanted to pop a bottle of champagne, whilst sitting with a view over the city after arriving to celebrate. On arrival to the room, I opened the curtains only to find out that we were staring directly into a wall. There was no “view” at all. On check out I spoke to the lady behind the desk to voice my disappointment, only to be told that this was a view, as my room had a window and that, if I wanted a room with a view, then I should have in fact ordered the room with harbour view. Both my wife and I left the hotel feeling absolutely deceived and mislead, as we genuinely thought that it was a mistake after rechecking my booking. Furthermore, being woken up at 09.05 on Saturday morning with a knock on the door from a man wanting in for cleaning, is just not ok! Furthermore again, in the afternoon we decided to try the spa facilities, only to come down a child in the pool doing countless “bombs” in the pool. A spa is meant to be relaxing and for adults in my eyes. All in all an extremely disappointing weekend on the accommodation front. Wish we chose another hotel but we expected so much from what was meant to be the best of the best in Hamburg.

    Ross, 2 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was nice and very interesting.The hotel is near in all interested places to see..

    3 night family trip, Dec 26, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Amazing

    A BEAUTIFUL BUILDING . VERY CLEAN .

    Jalonie, 4 night trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Lousy and lamentable taxi service they refused to take us twice arguing that our destination was close when it was more than one kilometre and my father is elderly and can’t walk properly. I am aware that the service is not provided by the hotel but it does leave one feeling disat

    2 night family trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Classic Westin property with luxurious touches. Our room was on the top floor, but faced into the wavy roofline, which meant people on the other side could see into our room. Might as well gotten a room without windows because this meant our windows were closed all the time. The property is at the end of one of the harbors. The views are terrific as the hotel sits on top of the philharmonic building, and there is a outer walkway for a 360-degree view Hamburg. There is not much in the immediate vicinity of the hotel. But just walking a mile into the city center will get you up close to some historic sights. The room is modern, comfy, and quiet. The bathroom has a neat door that doubles as the toilet door too.

    JohnnyH, 1 night romance trip, Sep 1, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Very long wait at the check in. Staff took way too long of time and were not helpful what so ever. Worst of all, my room was facing and inner opening in this building that looked at a glass wall and my room therefore felt like a prison. It is much better to book another hotel near by and see the Philharmonie building as a day tourist.

    2 night trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Spectacular location, the hotel and staff were excellent.

    2 night romance trip, Jul 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Dream location and property. The design of the rooms are fabulous with the large windows looking into this gorgeous city. The only part that confused me and was a disappointment was the entrance to the hotel. It feels very low key and massively uninspiring. Also, the hotel reception staff need to work on their genuine happiness and welcoming approach. It all felt alittle bit fake and awkward when checking in. Professionalism was lacking in that department on my stay.

    Martin, 3 night family trip, Jul 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best luxury place in Hamburg

    Best luxury place in Hamburg

    woosuk, 1 night business trip, Jul 6, 2019

    Verified Hotels.com guest review

See all 666 reviews