Riveredge Resort

Photo gallery for Riveredge Resort

Primary image
Indoor pool
Outdoor spa tub
View from room
Flat-screen TV

Overview of Riveredge Resort

Riveredge Resort

3.5 star property
Bayfront resort with spa, near Heart Island

8.2/10 Very good

762 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
17 Holland Street, Alexandria Bay, NY, 13607
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 2 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Conference space
  • Hair salon
Feel at home
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Thousand Islands Winery - 9 min drive
  • Thousand Islands Bridge - 14 min drive
  • Boldt Castle - 20 min drive
  • Lake Ontario - 22 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 40 min drive
  • Hancock Intl. Airport (SYR) - 101 min drive
  • Gananoque Station - 32 min drive

About this property

Riveredge Resort

Situated on the bay, Riveredge Resort is a great choice for a stay in Alexandria Bay. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 128 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 2 meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Hair salon

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 18 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
  • Dining venue
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Frequently asked questions

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Riveredge
The room probably had the worst view. Curtains did not fit the windows well. The rest of the room was fine except the shower knob was broken. The hotel employees were excellent!
Randy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel to stay
We had a junior family room. It was a big open room, a lot of space. Even though it faces the parking lot, it was quiet and the view of the small town was not too bad. The upgraded bathroom was big and clean and with plenty of supplies. The service was super. Front desk was very friendly. Room service was great. My son had some stuffed animals scattered in bed when we left in the morning. And in the afternoon when we came back, all of them were positioned in bed comfortably “sleeping”. There are a small pool and a hot tub. Good for kids and adults to enjoy together. The outside deck is a good place to watch sunset and relax. The location cannot be better. Walking distance to boat ride and restaurants and shops. The only complaint was the AC was too loud. Also the pullout sofa bed was very squeaky.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Jeanna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Could use some updating/maintenance
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was our 29 year wedding anniversary and we loved our stay. Restaurants changed its menu and food was not good.we just eat else were We qere looking forward to a swim in outdoor pool but found out they filled it in. 😀
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bed terrible but they moved us to another room much better. Only problem no where to go when it rain bars and restaurant closed
Sharon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

LUCAS, 1-night trip
Verified Hotels.com guest review