Le Relais du Moulin, Hôtel de Charme & Spa

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Beach nearby
Beach nearby
Beach nearby
Outdoor pool, pool umbrellas, sun loungers

Overview of Le Relais du Moulin, Hôtel de Charme & Spa

Le Relais du Moulin, Hôtel de Charme & Spa

4.0 star property
4-star hotel with 2 restaurants, near Plage de Gros Sable

9.0/10 Superb

137 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Le Helleux, Sainte-Anne, 97180
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Pool bar
  • Spa services
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Separate bedroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • A-Pitre (PTP-Pointe-a-Pitre Intl. Airport (PTP) - 41 min drive

About this property

Le Relais du Moulin, Hôtel de Charme & Spa

Le Relais du Moulin, Hôtel de Charme & Spa is a great choice for a stay in Sainte-Anne. You can indulge in massages, facials, or mani/pedis, and Le Zamana, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and bar.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Steam room

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Le Zamana - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Le Tipsy Bar - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle

Renovations and closures

The property is closed between August 17 and September 30.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Relais Moulin Hôtel Charme Ste. Anne
Relais Moulin Hôtel Charme
Relais Moulin Charme Ste. Anne
Le Relais Du Moulin, Charme &
Le Relais du Moulin Hôtel de Charme Spa
Le Relais du Moulin, Hôtel de Charme & Spa Hotel
Le Relais du Moulin, Hôtel de Charme & Spa Sainte-Anne
Le Relais du Moulin, Hôtel de Charme & Spa Hotel Sainte-Anne

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

We absolutely loved our stay at Le Relais du Moulin. We were very pleased with the condition of both our bungalow and the pool, restaurant and grounds. The staff were amazing - very helpful and kind. They assisted with a medical need and made excellent suggestions to help us decide what to do. The bartender concocted some fabulous "mocktails" for me and the wonderful chef made me a special vegetarian plate each nice. We loved the food so much that we had no interest in going to any other restaurant and just came back to the hotel every day for a special meal. The vibe was peaceful and laid back. We even took a restorative yoga class!
Luanne, 4-night romance trip
Verified Expedia guest review

8/10 Very good

DEBORAH, 13-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my stay at this hotel. Would recommend it to other English-speakers with limited French (though, knowing some French is handy). Close to a good surf spot, just slightly inland from the beaches, in a beautiful location near Saint Anne. The bungalows are simple and nice. King beds are comfortable and the outdoor decks offer a nice place to relax. Pool is lovely and kept very clean. Small gym has workout essentials and a sauna. Restaurant and bar on-site are good, but you won’t find many filling options for vegetarians or vegans. Breakfast buffet is good, worth including in your reservation. The pool area is lovely for a workout or lounging with a gorgeous and delicious cocktail. Staff are exceptionally helpful. Only downsides? The hotel has a pond on site they haven’t filled with fish—so there are mosquitoes around the hotel. I got bitten a lot, despite not having a problem anywhere else in Guadeloupe. Maids leave doors open while cleaning, so each day I had to fight mosquitoes in my room—until I asked them to keep the door closed while cleaning. Also, if you have a low tolerance or allergy to fragrances/cleaning supplies, call ahead and ask for them to not fragrance your room and use minimal cleaning products. If you have mobility issues or might be at risk of injury if you fell, ask them for a room with a shower instead of the high, slippery tub/shower combinations in the bungalows. All in all, this is a great hotel and I highly recommend staying there.
7-night trip
Verified Orbitz guest review

6/10 Good

Hotel was nice, but not great. The rooms are adequate, basic and in need of an upgrade. Breakfasts were okay, but limited. Dinners were very good, although not a massive selection, so by the end of the week, we'd try most of the menu.
7-night romance trip
Verified Expedia guest review

2/10 Poor

3 star hotel fra from beach, horrible restaurant
nearest beach is 10 minutes walk but it is all rocks. Nice beach is 30 minutes walk mostly thru the forest. But it is very shallow. stay away from bungalows 1-7, they face fence and very busy road behind this fence. i submitted request asking for quiet place 3 months prior to my arrival but it was ignored. Stay away from their restaurant for dinner. If you dont speak french expect to to get something out of garbage can. I am not exaggerating. All hotel comments as recent as February promising to improve Mango totally meaningless. I complained to manager for 2 days about my experience at Mango and got nowhere. She basically acknowledged that they had problem at restaurant but still made me pay. Get yourself car and drive to St. Francois. Plenty of good restaurants there. And watch housekeeping, they throw clean towels on a floor before they put it in your bathroom. and it is really 3 star hotel not 4 star.
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Beautiful mill. Bungalows lack of charm though as well as the surrounding of the property.
Celia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gerard, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Leah, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel. Beautiful grounds, comfortable rooms, great breakfast. Staff were very helpful. A gem.
3-night family trip
Verified Expedia guest review