Skip to main content.
All properties in Alexandria, Alexandria Governorate, Egypt
1 room, 2 adults

The Grand Plaza Hotel Smouha

4-star4 stars
14th May Avenue, Smouha, Alexandria, Egypt

4-star hotel with restaurant, near Green Plaza Mall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • one of the best hospitality experience i never hadApr 19, 2021
  • I booked a room for my brother and was told by a costumer service representative who…Jul 30, 2020

The Grand Plaza Hotel Smouha

from Rs6,381
  • Superior Room, City View
  • Junior Suite
  • Family Room
  • Superior Room - Special Rate For Egyptians & Residents Only
  • Standard Room (Back View)
  • Standard Room with back view (For Egyptian & Residents Only)
  • Triple Room (Back View)

What’s around The Grand Plaza Hotel Smouha

Landmarks

  • In Sidi Jabir
  • Green Plaza Mall - 8 min walk
  • Royal Jewelry Museum - 2.7 mi / 4.3 km
  • Alexandria National Museum - 3.8 mi / 6.2 km
  • Shallalat Gardens - 4.3 mi / 7 km
  • Bibliotheca Alexandrina - 4.8 mi / 7.8 km
  • Alexandria Stadium - 5.4 mi / 8.8 km
  • Alexandria University - 6.3 mi / 10.1 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 63 min drive
  • Alexandria (ALY-Alexandria Intl.) - 3 min drive

At a glance

Key facts

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 5.00 per day)

Payment types at the property

  • Cash

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • English
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

The Grand Plaza Hotel Smouha’s small print

Also known as

  • Grand Plaza Hotel Smouha Alexandria
  • Grand Plaza Hotel Smouha
  • Grand Plaza Smouha Alexandria
  • Grand Plaza Smouha
  • The Plaza Smouha Alexandria
  • The Grand Plaza Hotel Smouha Hotel
  • The Grand Plaza Hotel Smouha Alexandria
  • The Grand Plaza Hotel Smouha Hotel Alexandria

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests must contact this property in advance to reserve rollaway/extra beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 5.00 per day

Buffet breakfast is offered for an extra charge of USD 8 for adults and USD 5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Grand Plaza Hotel Smouha

  • Does The Grand Plaza Hotel Smouha offer free cancellation for a full refund?
    Yes, The Grand Plaza Hotel Smouha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Grand Plaza Hotel Smouha?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Grand Plaza Hotel Smouha?
    Yes. Self parking costs USD 5.00 per day.
  • Are pets allowed at The Grand Plaza Hotel Smouha?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Grand Plaza Hotel Smouha?
    You can check in from 3:00 PM - 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near The Grand Plaza Hotel Smouha?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Pizza Queen (10-min walk), Gad (2 mi), and Ottimo (2.1 mi).
  • What is there to do at The Grand Plaza Hotel Smouha and nearby?
    Maintain your daily exercise routine at the health club.

Recent reviews

Good 6.6 From 39 reviews

Very good 8.0
The hotel itself was okay. Room was clean and the washroom was spacious and clean as well. The only disadvantage was the location. The parking was overpriced as well.
Hesham, ca1 night trip
Poor 2.0
i use a simple personal security camera that i connect to wifi which i can access remotely from my phone. on my 4th day at the hotel, i received a notification that motion has been detected in my hotel room. i reviewed the footage which had shown a man dressed in room service uniform enter my room, look at all my belongings with curiosity then left the room. the whole event from entering my room to leaving took 45 seconds. i brought this breech of trust to the hotel manager and expressed that i no longer feel safe leaving my room unattended. the manager asked for some time to “look into it” after doing so, the manager told me: “this is quiet normal, a staff member went into the room to count your towels.” now, im not sure what planet im from any more, but where i come from, entering someones room, without permission, looking around at their belongings and leaving is sketchy AF. especially because they were not counting jack sh*t. i do not trust this hotel past how well my own eyes can see them, neither should you. do not book at this hotel, they are dishonest. if you do book, make sure to run some kind of security system to protect any assets you have. remember folks, if i didnt have a camera in there, i never would have known someone snuck in. لا تثق بهذا الفندق. احترس، يدخلون الغرف بعدم إذنك و يتفرجون علا اشيأك الشخصيه. لقد امسكتهم متلبسين بكاميرا الامن الشخصيا Vertraue diesem Hotel nicht. Ihre persönlichen Gegenstände sind nicht sicher.
ca7 night business trip
Good 6.0
Location was good for me,however it was so crowded with traffic and universtiy students
Bahaa, ca3 night family trip
Good 6.0
Their parking security guards are weird, they need you to pay parking fees for your stay before hand. They have weird policy that if a china is broken by a guest in the restaurant they charge you for it Towels are not enough and not clean enough
Walid, us4 night family trip
Very good 8.0
Hotel very clean and quiet and nice location good service
us1 night family trip
Very good 8.0
Comfort and simplicity at affordable prices. Excellent location , Clean rooms and Excellent Breakfast
us1 night business trip
Exceptional 10.0
Location , good place , good staff , clean , not expensive , near by Abu Rawya Resturant
Nasko, us1 night family trip
Exceptional 10.0
Excellent staff communication. Room was clean and comfortable
us1 night trip
Very good 8.0
was ok . not bad - what i did like about the rooms was the floor - tile not carpet. and the bathroom was big and very clean.
ca1 night business trip
Poor 2.0
Staff are thieves and liars horrible place to stsy
us3 night trip

The Grand Plaza Hotel Smouha