Doubletree by Hilton Melaka

Photo gallery for Doubletree by Hilton Melaka

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Doubletree by Hilton Melaka

Doubletree by Hilton Melaka

5.0 star property
Luxury Malacca City hotel with 1 outdoor pools, connected to a shopping center

8.8/10 Fabulous

654 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Children's club
For families
  • Free cribs/infant beds
  • Children's club (surcharge)
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Malacca City
  • Dataran Pahlawan Melaka Megamall - 6 min drive
  • Jonker Street Night Market - 9 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

Doubletree by Hilton Melaka

Located in the entertainment district, Doubletree by Hilton Melaka is a great choice for a stay in Malacca City. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Kitchen, one of 2 restaurants, which serves local cuisine and is open for breakfast. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 273 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 30 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's club (surcharge)
  • Grocery/convenience store

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 48-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast only.
Tosca - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Axis - This lobby lounge serves lunch, dinner, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for MYR 29 per night (rates may vary)
  • WiFi is available in public areas for MYR 29 per day (rates may vary)
  • Wired Internet access is available in guestrooms for MYR 29 per night (rates may vary)
  • Wired Internet access is available in public areas for MYR 29 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)
  • Safes in guestrooms can be used for an extra charge

Children & extra beds

  • Children's club access is available for an extra charge

Parking

  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Dickson, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alfred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great service and clean, spacious rooms. Breakfast was excellent too. Will definitely return. Buyer beware, location is a little out of the way if you don’t drive and the area around the hotel is rather quiet at night. That said, there are good eating options within near driving distance
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A pleasant stay!
Everything was ok…
Liou, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Whats not to like?
Lovely, friendly and efficient staff. Thanks to Anna whose big smile made a long drive bearable. Pity the stay wasnt longer. But we'll be back. P.S u might want to clear up the mould on the wall fabric and hair dryers... they've overstayed, now the COVID years are over.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
The hotel was nicely maintained despite covid. But its a pity the connecting element mall is completely vacant making access to the hotel a little "scary" as one need to maneuver through vacant shops spaces and quiet passageway to get to the access lift from the carpark. Access to the mbo cinema is also only possible throught the mall. Exterior of the building is a little run-down though. Breakfast was ok, but would be nicer if the menu is more varied.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Boon Aun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great experience to stay at Dou
AZLYNN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant time in Malacca
We had a really great time at Doubletree by Hilton Melaka. The hotel has great facilities with nice rooms and a very rich breakfast. The location is not the best if you plan to explore Malacca but a cheap taxi to the centre should be fine. I definitely recommend this hotel
Diogo, 2-night trip
Verified Hotels.com guest review