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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

City Express Plus Puerto Vallarta

3-star3 stars
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333, Mexico

Beaux Arts hotel with outdoor pool, connected to a shopping center, near Cruise Ship Terminal
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean, nice view from balcony. Breakfast was a plus. Felt safe and hotel staff did a…Mar 26, 2021
  • Very clean! Very reasonable rates! Glad we stayed.😀Feb 17, 2021

City Express Plus Puerto Vallarta

from Rs3,289
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around City Express Plus Puerto Vallarta

Landmarks

  • In Palmar de Aramara
  • Cruise Ship Terminal - 5 min walk
  • La Isla - 17 min walk
  • Vallarta Casino - 19 min walk
  • Plaza Caracol - 20 min walk
  • El Faro Lighthouse - 30 min walk
  • Playa Las Glorias - 31 min walk
  • Marina Golf Club - 39 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive
  • Free airport drop-off
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport drop off from 6 AM to 6 PM

  • Free cruise terminal shuttle*

  • Free ferry terminal shuttle*

Parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 10 kilometers

  • Free shopping center shuttle

  • Free casino shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Swim-up bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Swim-up bar
  • Health club
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

City Express Plus Puerto Vallarta’s small print

Also known as

  • City Express Plus Puerto Vallarta Hotel
  • City Express Puerto Vallarta
  • City Express Plus Puerto Vallarta Hotel
  • City Express Plus Puerto Vallarta Puerto Vallarta
  • City Express Plus Puerto Vallarta Hotel Puerto Vallarta

Policies

Pool access available from 8 AM to 9:30 PM.

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Plus Puerto Vallarta

  • Does City Express Plus Puerto Vallarta offer free cancellation for a full refund?
    Yes, City Express Plus Puerto Vallarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Plus Puerto Vallarta?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at City Express Plus Puerto Vallarta?
    Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9:30 PM.
  • Are pets allowed at City Express Plus Puerto Vallarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Plus Puerto Vallarta?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Plus Puerto Vallarta?
    Yes. Nearby restaurants include Pizzeria La Dolce (13-min walk), La Vaca Argentina (14-min walk), and La Terrazza Di Roma (2.1 mi).
  • Is airport shuttle service offered by City Express Plus Puerto Vallarta?
    Yes, a free shuttle to the airport is available from 6 AM to 6 PM on request.
  • Is there an onsite casino at City Express Plus Puerto Vallarta?
    No, this hotel doesn't have a casino, but Vallarta Casino (19-min walk) is nearby.
  • What is there to do at City Express Plus Puerto Vallarta and nearby?
    City Express Plus Puerto Vallarta has an outdoor pool and a health club.

Recent reviews

Fabulous 8.8 From 338 reviews

Exceptional 10.0
I really likes this hotel. It was clean, and they were taking serious measures to ensure cleanliness like having hand sanitizer all over the hotel as well as doing temperature checks. They also provide you with a mini hand sanitizer as part of your provided toiletries. They have a pool and breakfast which is convenient and nice. My favorite thing about this hotel was that the rooms were very dark and quiet for a nice restful sleep. Definitely recommend.
us1 night business trip
Very good 8.0
Clean, easy access, near area I wanted, nice view of harbor, economical.
us1 night trip
Exceptional 10.0
The hotel is nicely run by an attentive staff. We had breakfast included. It was ok. Nothing else. If all included is possible to have, skip it and eat out. The quality of the breakfast doesn't encourage us to eat all meals at the hotel. Besides you are on holiday. Go out and eat FISH in all its forms. The hotel is close to the port where the cruise ships dock. Buses are frequently leaving from the opposite side of the street of the hotel and a bit down. A bus ride to the center costs 10 pesos. A taxi for the same distance costs anything between 70 -100 pesos. There is a beer place with some lighter eating just outside the hotel.
ArtbyBjorn, us6 night romance trip
Exceptional 10.0
Excelent
Excelent
Sucel Edith, mx3 night trip
Exceptional 10.0
The service and staff were very friendly and helpful. The room was clean and wifi was available. Would stay again.
Janet, ca1 night trip
Fair 4.0
Awful customer service. I would not recommend this hotel. I tried chatting with Hotel.com for assurance but could not get through to an agent. The counter person informed us that in Mexico the customers not first, and that we just had to wait. Very disappointed did not help with check in, raised his voice to us and offered to guidance to where the airport was. Worst experience ever.
Aide, us1 night family trip
Very good 8.0
The hotel was nice and the room was very comfortable. Check-in was very slow. There was only one employee doing the check-in at 4 pm and there was a line up. The free airport shuttle was not available until 9 am.
ca1 night trip
Exceptional 10.0
Good area clean and comfortable close to the port and many other places
us3 night family trip
Fair 4.0
The hotel does not use common sense when it comes to setting the a/c. The lobby and the gym felt like a freezer. The water in the swimming pool was so cold I was not able to use it. The problem with these surveys is that nothing ever changes.
us3 night family trip
Exceptional 10.0
High rise, great view of harbor. No pool towels. Restaurant locked up.
us1 night family trip

City Express Plus Puerto Vallarta