Guests
All properties in Alajuela, Alajuela Province, Costa Rica

Alajuela City Hotel & Guest House

City-center hotel, steps from Central Park

  • Free WiFi
From
Rs3,315

Image gallery

  • Courtyard
  • Courtyard
  • Classic Room, Multiple Beds, Non Smoking, Private Bathroom - Bathroom
  • Signature Room, 2 Queen Beds, Non Smoking, Private Bathroom - Bathroom
  • Courtyard
Courtyard. Image 1 of 63.
1 / 63Courtyard
Avenida 3, Calles 2 y Central, Alajuela, Costa Rica
9.0.Superb.
  • My favorite hotel in Alajuela, will stay there many times in the future.

    Jul 12, 2021

  • Superclose to airport. Breakfast was great. Staff spoke English and manager knew all the…

    Jun 17, 2021

See all 64 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Non-smoking

    Property highlights

    Main amenities

    • 12 smoke-free guestrooms
    • Housekeeping once per stay
    • Spa services
    • 24-hour front desk
    • Garden
    • Front desk safe

    For families

    • Premium TV channels
    • Television
    • Garden
    • Hair dryer
    • Blackout drapes/curtains
    • Cable TV service

    What’s around

    • Heart of Alajuela
    • Central Park - 2 min walk
    • City Mall - 18 min walk
    • Parque Viva - 4.8 mi / 7.7 km
    • Amusement Park San Jose - 10.2 mi / 16.4 km
    • Museum of Costa Rican Art - 11.2 mi / 18 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Room, Multiple Beds, Non Smoking, Private Bathroom
    • Deluxe Room, Multiple Beds, Non Smoking, Private Bathroom
    • Superior Room, 1 Queen Bed, Non Smoking, Private Bathroom (Superior Room)
    • Economy Shared Dormitory, 2 Twin Beds, Non Smoking, Shared Bathroom (Comfort Room)
    • Comfort Room, Multiple Beds, Non Smoking, Shared Bathroom

    What’s around

    Landmarks

    • Heart of Alajuela
    • Central Park - 2 min walk
    • City Mall - 18 min walk
    • Parque Viva - 4.8 mi / 7.7 km
    • Amusement Park San Jose - 10.2 mi / 16.4 km
    • Museum of Costa Rican Art - 11.2 mi / 18 km
    • Peace Park - 15.9 mi / 25.6 km
    • University for Peace - 16.1 mi / 25.9 km

    Getting around

    • Juan Santamaria Intl. Airport (SJO) - 5 min drive
    • San Jose (SYQ-Tobias Bolanos Intl.) - 20 min drive
    • San Antonio de Belen Station - 11 min drive
    • Heredia Station - 16 min drive
    • Santo Domingo Santa Rosa Station - 17 min drive
    map
    See on map
    Avenida 3, Calles 2 y Central, Alajuela, Costa Rica

    At a glance

    Hotel size

    • This hotel has 12 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-10:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only*
    • 1 per room (up to 15 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • 24-hour offsite parking within 328 ft (USD 8.00 per night)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Snack bar/deli

    Things to do

    • Spa services on site

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Luggage storage
    • Multilingual staff

    Facilities

    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • Handrails in hallways
    • Handrails in stairways

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Ceiling fan
    • Iron/ironing board (on request)

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains

    Things to enjoy

    • In-room massage available

    Freshen up

    • Shower only
    • Hair dryer

    Be entertained

    • 26-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Free WiFi

    More

    • Housekeeping - once per stay

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Fees & policies

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
    • Credit card charges are subject to an extra charge of 3 percent
    • Housekeeping is available for an additional fee

    PetsPay at property

    • Pets are allowed for an extra charge of USD 50.00 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    ParkingPay at property

    • Parking is available nearby and costs USD 8.00 per night (328 ft away; open 24 hours)

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Noise-free guestrooms cannot be guaranteed.

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard and cash.

    Also known as

    • Hotel Los Volcanes Alajuela
    • Alajuela City Hotel & Guest House Hotel
    • Alajuela City Hotel & Guest House Alajuela
    • Alajuela City Hotel & Guest House Hotel Alajuela
    • Los Volcanes Alajuela
    • Hotel Los Volcanes
    • Alajuela City & Alajuela

    *See fees & policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of USD 50.00 per pet, per night. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Mey Wan #2 (3-min walk), ABGB (4-min walk), and Kurcuma (4-min walk).
    • Alajuela City Hotel & Guest House has spa services and a garden.
    9.0.Superb.
    • 6.0.Good

      Excellent service by owner. There was a problem with vomit smells from the bathroom which simply would not go away. Possibly a plumbing problem, but is was quite upsetting.

      2 night business trip, Jun 14, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      I love the place very peaceful and clean. The staff was super friendly and helpful and so was the owner of this place. I can definitely recommended to other travelers that want to visto alajuela costa rica.

      Denis, 1 night trip, Jun 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Es un hotel de paso. Muy buena opción si llegas tarde el aeropuerto y necesitas pasar la noche, Muy centrico y super cercano al aeropuerto.

      1 night business trip, May 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful little hotel about 10 minutes driving from the SJO airport. Very friendly staff. Cute little free breakfast. Good ambiance.

      3 night family trip, May 13, 2021

      Verified Orbitz guest review

    • 8.0.Very good

      Very kind owner. A little difficult to find and the gate it tricky. Only one parking spot is available on site for $5/day. Rooms are clean and we really enjoyed our stay here.

      1 night romance trip, May 10, 2021

      Verified Travelocity guest review

    • 8.0.Very good

      This is a great place for your first and last night in Costa Rica. Heather, the owner, was a big help to me, arranging for a good deal on a rental car and helping with the medical requirements to get back to the USA. Super clean and friendly. In a good location with several good places to eat and shop.

      1 night trip, May 10, 2021

      Verified Expedia guest review

    • 8.0.Very good

      I loved staying here. It was a real Costa Rican Hotel (vintage ~1920), not a branch of an American hotel chain. The hosts, both US ex-pats, were there to greet me when I arrived, even though my arrival was much later than expected (slow appointment for a preflight COVID test). One staff member stayed all night and was helpful with arranging a ride (~15 min) to the airport in the morning. We had to leave before breakfast, so I can't comment on the food, but next time I go to Costa Rica, I'm planning to stay here for a couple of nights. There's a historical/cultural museum across the street and a park a block away. I'm interested in exploring both.

      1 night romance trip, May 6, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      gorgeous garden nice clean rooms great bfast comfortable beds good air conditioning

      morghan, 1 night trip with friends, Mar 16, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The front desk staff, especially Rachel, was so helpful. We arrived early and were able to leave our luggage in a secure place while we went to lunch. Rachel printed our boarding passes for us. The hotel has character and an old world feel. Air conditioned. Nice quiet courtyard.

      1 night romance trip, Mar 14, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Great option

      This is a good hotel for an overnight. Close by to restaurants, pharmacies. My room was in the front and there was some music but it didn't bother me. The front desk staff were very helpful.

      Karen, 1 night trip, Feb 26, 2020

      Verified Hotels.com guest review

    See all 64 reviews