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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults
All inclusive

Hotel Nyx Cancun All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • All-inclusive resort
  • Beach towels
  • Elevator
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with pool bar, near La Isla Shopping Mall
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • All-inclusive resort
    • Beach towels
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • During the week Nyx was just amazing. Wonderful service, great food. Friday came along…Mar 16, 2021
  • Place was amazing. It’s worth it to get the best room. Everyone was super kind and nice.…Feb 19, 2021

Hotel Nyx Cancun All Inclusive

from Rs12,195
  • Standard Room
  • Junior Room
  • Superior Suite
  • Deluxe Room
  • Suite (Sunset)

What’s around Hotel Nyx Cancun All Inclusive

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 9 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Cancun Convention Center - 33 min walk
  • Chac Mool Beach - 11 min walk
  • Forum Beach - 27 min walk
  • Gaviota Azul Beach - 34 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 196 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach towels
  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Not included

  • Spa/beauty facilities and services
  • Gratuities

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Deck - This restaurant specializes in international cuisine and serves lunch and dinner.

Bellavista - This restaurant serves breakfast only. Open daily.

Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.

Hotel Nyx Cancun All Inclusive’s small print

Also known as

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Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Deposit: USD 150 per stay

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Nyx Cancun All Inclusive

  • Does Hotel Nyx Cancun All Inclusive offer free cancellation for a full refund?
    Yes, Hotel Nyx Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Nyx Cancun All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Nyx Cancun All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Hotel Nyx Cancun All Inclusive?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Hotel Nyx Cancun All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Nyx Cancun All Inclusive?
    You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Nyx Cancun All Inclusive?
    Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Pelicanos (8-min walk), La Madonna (9-min walk), and Cambalache (9-min walk).
  • Is airport shuttle service offered by Hotel Nyx Cancun All Inclusive?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Hotel Nyx Cancun All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
  • What is there to do at Hotel Nyx Cancun All Inclusive and nearby?
    Hotel Nyx Cancun All Inclusive has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.

Recent reviews

Very good 8.4 From 690 reviews

Exceptional 10.0
A last minute trip to relax in the sun!
us5 night trip
Poor 2.0
The property was decent, great beach, and the staff was amazing. Just make sure you call the hotel and confirm your booking. I more so blame this on Expedia. We arrived and the all inclusive was not all inclusive, supposedly Expedia has done this to other guests as well. We had to pay out of pocket the additional money for all inclusive, after almost 4 hours on the phone wasted with Expedia they stated they will refund the difference, Expedia has horrible customer service, even denied me to speak to a manager, what a horrible way to start my vacation. I, nor my family will ever book with them again!
Antonio, us3 night romance trip
Exceptional 10.0
Al the staff were very attentive and friendly. All areas of the hotel were very clean. I did wish that there were better food options but we made it work.
Ariana, us2 night romance trip
Exceptional 10.0
amazing property! so fun and the entertainment during the day is awesome! all inclusive food was great you can eat and drink as much as you want and it’s high quality food!
us5 night trip with friends
Exceptional 10.0
Hotel NYX
We enjoyed very much staying at this hotel. We did not have big expectations from it because it was not a 5* as our previous hotel but we ended up liking this one more. Walkable distance to shopping center , good crowds -mostly couples , really great food and good entertainment. Our room had a huge balcony with an ocean view. Staff always super friendly especially Eddie from the pool bar was awesome , Axel and Marvel from restaurant area too . Thank you guys!
us3 night trip
Poor 2.0
They have terrible service and don’t honor the reservations made. it was so bad we ended up going to a different hotel We saw one more couple with the same problem just in short time we were there. as you check in hotel tells you you don’t have all inclusive, but our reservation conformation clearly states that we do , their response it’s not showing on there end and now it’s $120 per day addition change if you want all inclusive. We go to Mexico all the time,and this is the first hotel which gave us run around and try to charge extra in 10 years coming to the area If you’re thinking of staying there DO NOT. We even advised the lobby receptionists that this was our engagement trip, provided them with our confirmation that we paid for the all inclusive package and asked if we could check in and resolve this at a later time and we were told we were on our own and that they could not nothing.
us8 night romance trip
Exceptional 10.0
I booked the Hotel NYX for NYE - I went with one friend and we essentially wanted a smaller hotel with an all inclusive option and Hotel NYX was perfect. The hotel followed the covid restrictions incredibly well, the hotel was cleaned very well and we even saw staff cleaning routinely throughout the days. The location is perfect; not loud and close to everything! The beach was beautiful, clean, and swimmable. With it being a smaller hotel the staff was truly what made the experience that much better. From the moment we landed and got our shuttle with Expedia to the moment we arrived at the hotel. Gustavo and Diego were incredible hosts and informed me us of all the hotel activities taking place, they would check back with us any time they saw us. Eddy and Alberto at the poolside bar memorized my name so quick and were always happy to help me out, I was at that pool bar so much that I got to talk to Eddy quite a bit and he made my days with his cheerfulness. We ate at the Deck restaurant most of the time because the options were plentiful, Eduardo helped us multiple times at the restaurant and was always willing to go out of his way to make sure we were satisfied. Overall everything about our stay was really great and we enjoyed it and will definitely be coming back!! I've added photos of the room/bathroom/food/outdoor area. Some downfalls: - lots of stairs - mattress not that comfortable - Making reservation process (specific time frame, can cause long lines)
us4 night trip with friends
Very good 8.0
This property is great. Most of the staff are excellent, especially our server that we had for 2 days Azael Luna. He really cared about us and that made us feel very special. Lunches and dinners are excellent - in 7 days we didn’t have anything bad. One thing that they should work on is breakfast. Wasnt good- weak juices and coffee, very small selection of items. Will I be back? For sure-it’s great value! And great location!
us7 night romance trip
Exceptional 10.0
I've been to Cancun a few times. recently, (between November of 2020 and New Year's Eve, I went twice with my wife) and I can assure you this: The "All Inclusive" NYX is AWESOME. Very clean, The food is superb. Congrats to the whole team. From the folks who select the menu, the ingredients, all fresh and tasty. Restaurant service: Impeccable. The waiters are extremely friendly, their concern is to make sure you have a great service. Ruben and Yazmin and Carlos from Chianti are a truly asset to NYX. Quality and variety in beverages: Awesome. I've been to Cancun multiple times, and definitely I can say the selection and quality of cocktails, are impressive. Bar service: The "Magic Bar" is phenomenal! KUDOS to Juan Jose and Eddy!! Both Are amazing professionals, very friendly, it was a great pleasure to chat with them and I was impressed how fast they make delicious drinks and how they memorize all the recipes! A note to NYX: These two guys are a great asset! Activities and entertainment: Gustavo and Diego are great entertainers! They truly do their job with passion. There are multiple activities throughout the day, competitions, quizzes, etc. In a nutshell, I guess nobody gets bored at the pool with these two guys! I strongly recommend this hotel to everyone and next time, I will not look further and DEFINITELY I will stay at NYX again. Thank you for this awesome experience.
PPAES, us4 night family trip
Good 6.0
This hotel is average at best. The food was not good. The drinks are very cheap. I picked this hotel because the location was great but I will not stay here again.
ANGELA, us1 night trip

Hotel Nyx Cancun All Inclusive