The Hera Hotel Sapanca

Photo gallery for The Hera Hotel Sapanca

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Minibar, in-room safe, desk, free WiFi
LCD TV
Minibar, in-room safe, desk, free WiFi
LCD TV

Overview of The Hera Hotel Sapanca

The Hera Hotel Sapanca

4.0 star property
4-star hotel in Sapanca with spa and outdoor pool

7.0/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Çayiçi Mahallesi, Izmit Cd. No. 44, Sapanca, Sakarya, 54600
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Kartepe Ski Center - 39 min drive

Getting around

  • Izmit (KCO-Cengız Topel) - 19 min drive
  • Kirkpinar Station - 6 min drive
  • Buyuk Derbent Station - 15 min drive
  • Sapanca Station - 20 min walk

About this property

The Hera Hotel Sapanca

Enjoy your visit to Sapanca with a stay at The Hera Hotel Sapanca. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a poolside bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children's pool

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • Arabic
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Hera Hotel Sapanca Spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Turkish cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Hera Hotel Sapanca Hotel
The Hera Hotel Sapanca Sapanca
The Hera Sapanca by Onis Hotel
The Hera Hotel Sapanca Hotel Sapanca

Frequently asked questions

Overall score and ratings

7.0

Good

6.2/10

Cleanliness

7.5/10

Staff & service

4.0/10

Amenities

6.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

جيد ولكن
الفندق جيد بشكل عام ، الحمام فيه ريحة سيئة للغاية ، الفطور كان متواضع ، المسبح جيد
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel wasn’t clean and should not rating as a 4 stars hotel. The toilet was not clean at all and the tolls was dirty. It was the worst hotel I have booked in my life so I booked another hotel in the same day although the refused to refund me for the 2 nights I booked
2-night family trip
Verified Expedia guest review

4/10 Fair

Hotel is not 4 stars hotel.
Hotel is a small hotel with no lift and very high stairs.breakfast food and resturant location and cleanless is not good . It is located in a bussy place where no psrking available for your car. Aircondition is weak. Overall does not deserve to be 4 stars hotel. May be one star.
abdulrahman, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel in the middle of sapanca
Nice hotel but breakfast was very poor Near the lake
1-night trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Aircondetion is not working properly.And bathroom is very old and taowles is old . And TV channel is stopped when the World Cup maches start it’s seams hotel not pay for TV World Cup.
KHALED, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Güzel bir otel. Personel guleryuzlu ve nazik. Teşekkürler.
BURHAN BURAK, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ebru, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Düzelmesi gerekenler
Genel olarak Hotel epey temiz odalar genişti. Check-in esnasında resepsiyondaki personeller çok yardım severdi. Hotel sahibi pek örnek davranışlarda bulunmadı ve bu beni ve eşimi çok rahatsız etti. Ayrıca spada çalışan Taylandlı personeller Hotele gelen müşterilere nasıl davranacaklarınıda öğrenmeli, masaj bittikten sonra nezaket gösterek ''Thank you'' deyip odadan dışarı çıktığımda, kendi aralarında beni taklit ederek alay etmelerini çok ama çok yadırgadım. Ertesi günde spaya gidecektim ama bu davranış yüzünden vaz geçtim.
Sena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tercih edilebilir bir otel :)
Enes, 1-night trip
Verified Hotels.com guest review