Royal Hainaut Spa & Resort Hotel

Photo gallery for Royal Hainaut Spa & Resort Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Royal Hainaut Spa & Resort Hotel

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, near Musee des Beaux-Arts

9.1/10 Superb

76 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
6 Place De L'Hôpital Général, Valenciennes, 59300
Main amenities
  • 79 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • In-room childcare (surcharge)
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Valenciennes
  • Avesnois Regional Nature Park - 20 min drive
  • Grand-Hornu - 31 min drive
  • Hippodrome de Wallonie - 36 min drive
  • Mayeur Garden - 43 min drive
  • Pierre Mauroy Stadium - 34 min drive
  • Lille University of Science and Technology - 36 min drive
  • Belfry of Tournai - 46 min drive
  • Heron Park - 38 min drive
  • Lille Grand Palais - 38 min drive
  • Zenith Arena Concert Hall - 38 min drive

Getting around

  • Lille (LIL-Lesquin) - 38 min drive
  • Valenciennes Le Poirier Univeriste Station - 6 min drive
  • Valenciennes (XVS-Valenciennes Train Station) - 9 min walk
  • Valenciennes Station - 9 min walk

About this property

Royal Hainaut Spa & Resort Hotel

Located near a train station, Royal Hainaut Spa & Resort Hotel is a great choice for a stay in Valenciennes. Guests can be pampered with massages at the spa, and La Storia, one of 2 restaurants, serves Italian cuisine and is open for lunch and dinner. There are 2 bars/lounges and an indoor pool, and rooms get the details right with premium bedding and espresso makers. Fellow travelers say good things about the pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 164 ft (EUR 24 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

Working away

  • Business center
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

La Storia - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
La Galerie - This brasserie specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
L'Atrium Bar Lounge - Onsite lobby lounge. Open daily.
Royal Bar - Onsite bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 9 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 18 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 24 per day (164 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards and cash.

Also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Frequently asked questions

Overall score and ratings

9.1

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Stunning Hotel
Wow. Amazing hotel.
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing to fault Absolutely lovley
Harvey, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing place!
Wonderful location and service
pascal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and relaxing stay
Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Room
It was by far the best room I have ever stayed in. AMAZING!!!!
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
4-night family trip
Verified Expedia guest review

6/10 Good

3rd time not a charm
Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Linda, 3-night trip
Verified Hotels.com guest review

8/10 Very good

rob, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Beata, 3-night business trip
Verified Hotels.com guest review