Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

HOTEL52

Playa del Carmen Beaux Arts hotel with outdoor pool

  • Free WiFi in lobby
From
Rs3,264

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Calle 52 entre 5a y 10a, Playa del Carmen, 77710, QROO, Mexico
7.8.Good.
  • Hotel confortável, limpo, chuveiro bom, cama excelente, funcionários atenciosos, ar…

    Jul 14, 2021

  • Not advertised correctly. There was no swim up bar!

    May 27, 2021

See all 198 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 83 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Swim-up bar
  • Spa services

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Mamitas Beach Club - 13 min walk
  • Guadalupe Church - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Double Room
  • Junior Suite, 1 Bedroom
  • Family Suite, 2 Bedrooms, City View

What’s around

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Mamitas Beach Club - 13 min walk
  • Guadalupe Church - 13 min walk
  • Quinta Alegría Shopping Mall - 17 min walk
  • Playa 88 - 18 min walk
  • Calle Corazón - 19 min walk
  • Pier Navega - 21 min walk
  • Punta Esmeralda Beach - 22 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Airport shuttle (surcharge)
map
See on map
Calle 52 entre 5a y 10a, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Smoke-free property
  • No alcohol served onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar

Things to do

  • Outdoor pool
  • Swim-up bar
  • Spa services on site
  • Bicycle rentals on site
  • Pool sun loungers

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2016
  • Elevator

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • HOTEL52 Hotel Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel Playa del Carmen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, HOTEL52 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
  • Yes. Nearby restaurants include La Pirata (5-min walk), El Guero Marisqueria Veracruzana (5-min walk), and Salento (6-min walk).
  • Yes, an airport shuttle is available.
  • HOTEL52 has an outdoor pool and spa services.
7.8.Good.
  • 8.0.Very good

    Good value

    Nice clean hotel away from main drag. Nice and quiet area. The room was simple and great for a short term stay. Could work on better lighting and power outlets by bed.

    Kenneth, 2 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    they will ask you for all passports, and they will charge you extra for any extra guess. they charge me an extra 80USD for my 5yld child

    4 night family trip, May 7, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is good and clean. But a little far and no mini bar inside de room

    michel, 2 night business trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Can improve

    Am glad i only stayed one night, doesnt have private door bathroom its only a glass door that its not to ceiling , no water bottle like it says or soap to wash hands lil details that can improve, also you can hear everyrhing outside !

    Fatima, 1 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    No hot water at all thay neve fixed staff just did nothing

    3 night trip, Mar 5, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Noisy!!!

    Big Party hotel!! Guest are allowed to party all night it’s hard to get sleep.

    Adrean, 6 night trip, Feb 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Basic hotel in newly developed area

    Note that this hotel is a bit further away from the more touristy streets (Fifth Avenue). The area is very empty and looks a bit sketchy at night because of unfinished construction. Thus the "city view" isn't photogenic at all. However it's pretty safe. The hotel is minimal but provides all the amenities I needed. The wifi was not strong on one side of the building. The stairs and lobby were open-air. The pool area was decent. My friend's room had bad leaking from the AC but he was switched to another room. I recommend it for a short stay.

    Van, 1 night trip with friends, Nov 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I like that it is near the beach..and still at the center of the town..accessible

    Olivia, 6 night romance trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very close to the 5th Ave, far enough to get parking spots.. walking distance from 2 very nice beach clubs that have discount through them

    Octavio, 4 night family trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It’s very affordable and near 5th ave. I would just really like if they had a fridge in the room and sold better food upstairs. They don’t have the best amenities. But over all for the price you can’t complain

    Paulette, 7 night romance trip, Feb 14, 2020

    Verified Expedia guest review

See all 198 reviews