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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

HOTEL52, Playa del Carmen, Mexico

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710, Mexico

Beaux Arts hotel with outdoor pool, near Quinta Avenida
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 268 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • I stayed for ten days, the hotel was clean, the staff were friendly and the pool was…Oct 30, 2019
  • Staff was friendly and always willing to help. They are available 24/7Jul 16, 2019

HOTEL52, Playa del Carmen, Mexico

from Rs2,751
  • Standard Room, 1 King Bed
  • Standard Double Room
  • Junior Suite, 1 Bedroom
  • Family Suite, 2 Bedrooms, City View

What’s around HOTEL52, Playa del Carmen, Mexico

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 31 min walk
  • Punta Esmeralda Beach - 22 min walk
  • Plaza Las Americas - 30 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Bicycle rentals on site
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2016
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

HOTEL52, Playa del Carmen, Mexico’s small print

Also known as

  • HOTEL52 Hotel Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel
  • HOTEL52 Playa del Carmen
  • HOTEL52 Hotel Playa del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.0 From 213 reviews

Very good 8.0
Great services and they have a security 24/7 parking is available inside the hotel bed are very comfortable thank you
usFamily trip
Very good 8.0
Perfect for my needs!!
Slept great in the rooftop hammock‼️ Cute hotel, rooms were clean and comfy, would definitely return.
Cameo, us2 night trip with friends
Poor 2.0
Vacation is the middle of a sewer, overcharged.
Hotel in general looks clean, and room also, but not maintained for a while, floors are broken and fridge do not work, we met other customers and the fridge did not work for any of them. Hotel excuse is that is not part of the advertised amenities, well, that part is true. We booked for 10 days, and on the third day, upon arrival, we faced a terrible sewer smell, like we were just at the middle of a dirty waters dump when we parked at the garage. Our room was on the 4th floor, is was ok until we opened the water and got the smell all over. We were not able to get rid of the smell and for two days we did not showered and use any of the water. Sleeping under those conditions where a challenged, which I also failed. Of course, we constantly complained but they did not care, my wife even got a glass of water from the room and dare them to wash their hands or mouth with it. Next day we cancelled our stay and although they told us it was fine, that they will return all unused days. After a week, no return was done and because we were still in Playa, we went there to complain. They told us that they notified Expedia and was their fault. When I called Hotels.com, they told me that the hotel reported full stay and when they call the hotel, they did not honor the cancellation in full, they charged 1 day as a penalty. Hotels paid for the additional night because we have mgr approval in written, Kudos to Hotels for honoring what bad hotels failed to do. STAY AWAY from this hotel.
Myrna, caRomance trip
Very good 8.0
New area with construction noise...
We stayed two nights at this hotel. It’s pretty new do it’s very nicely decorated. The rooftop is beautiful except the pool was dirty and they don’t pick the dirty dishes after people leVe. Also the wifi only works in common area not in your room. That is a big negative. The area has a lot of construction going on so there’s a lot of noise early in the morning. Hotel is cute though. Not much around so you need a car.
Angie, ca1 night family trip
Good 6.0
The restuarant does not have half of the items on the menu. No alcohol served on the premis. Was woken by room service shouting and banging doors at 730 when the halls are long and concrete. The sound carries. Overall not overly impressed with my stay. Front desk help was okay.
Megan, us1 night trip

HOTEL52, Playa del Carmen, Mexico

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