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All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Poc Na

3.5-star beachfront hotel with spa, near Playa Paraiso

  • Free continental breakfast and free WiFi in lobby

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  • Hotel Front
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Hotel Front. Image 1 of 181.
1 / 181Hotel Front
Carretera Tulum-Bocapaila S/N, Tulum, 77780, QROO, Mexico
8.4.Very good.
  • Truly incredible stay. Room was clean, private and quiet. Easy walk to several…

    Apr 15, 2021

  • Very nice layout. Our bungalow had a very private feel. Staff is friendly and helpful.

    Feb 2, 2021

See all 75 reviews

Guests rated location

Quiet
Safe
Dining options
Walkable
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Terrace

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum National Park - 21 min walk
  • Tulum Mayan Ruins - 21 min walk
  • Las Palmas Public Beach - 1 min walk
  • Playa Ruinas - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Casa Maya Partial Ocean View A/C
  • Casa Maya Ocean Front with A/C
  • Casa Pocna Family Oceanview suite A/C
  • Casa Pocna Jungle view with bathtub
  • Casa Pocna Master plunge pool panoramic view
  • Casa Pocna jungle view suite A/C

Location

Carretera Tulum-Bocapaila S/N, Tulum, 77780, QROO, Mexico
  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum National Park - 21 min walk

What’s around

Landmarks

  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum National Park - 21 min walk
  • Tulum Mayan Ruins - 21 min walk
  • Las Palmas Public Beach - 1 min walk
  • Playa Ruinas - 24 min walk
  • SFER IK - 31 min walk
  • Tulum Beach - 2.5 mi / 4 km
  • Sian Ka'an Biosphere Reserve - 5.4 mi / 8.7 km
  • Gran Cenote - 5.6 mi / 8.9 km
  • Tulum Monkey Sanctuary - 7.1 mi / 11.5 km

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's air conditioning system is available from 8 PM-10 AM only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking available only on request
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service

Things to do

  • Full-service spa
  • Spa treatment room(s)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Pocna Spa has 1 treatment room. Services include deep-tissue massages, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Poc Na Tulum
  • Poc Na Tulum
  • Poc Na
  • Hotel Poc Na Hotel
  • Hotel Poc Na Tulum
  • Hotel Poc Na Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Guests must contact this property in advance to reserve onsite parking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: USD 158 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Poc Na does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Kitchen Table (5-min walk), El Capitan (2.7 mi), and Co.conamor (2.8 mi).
  • Hotel Poc Na has 2 bars and a spa, as well as a garden.
8.4.Very good.
  • 10.0.Exceptional

    The staff at Hotel Poc Na was truly great! They made our stay exceptional and lovely. The beach does get quite busy and crowed, but it's also beautiful!

    9 night family trip, Jan 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff where friendly and helpful, we enjoyed sitting at the beach restaurant and bar where Manuel and the other services took great care of us.

    4 night trip, Nov 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is amazing!! I will definitely go back. The staff is super friendly and accommodate to our needs. Special thanks to Patricia, for being there for all our needs and recommendations.

    Carlos, 1 night trip with friends, Oct 9, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    Overpriced. One step above glamping.

    The hotel is priced based on their beach area and view. At $400 USD a night we expected at least 4 stars, but what we got was maybe 2 and 1 step above glamping. The mattress was hard to sleep on, pillows terrible, dead bugs in the room that looked like they had been there for days. On the plus side the service was great and the beach area was very nice. We also loved the Japanese restaurant.

    Matthew, 1 night trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    When we first arrived, we were greeted by a super friendly front desk staff member. But the next morning, when we didn't have any water, we approached a different memebt

    2 night trip, Mar 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very friendly and helpful! Location property excellent and unique! Like being in a jungle bye the sea

    5 night romance trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    I love that the beach was two steps away! Th staff at the front desk seems very unprofessional especially DANIEL. very basic amenities

    Lud, 4 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the location, the style of our villa, the beachside access and overall everything! Absolutely no complaint, all the folks at the front desk/entrance very welcoming.

    Erik, 2 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A great family get away

    The hotel was exactly as advertised. Great location on the beach and a great and helpful staff. A special thanks to Sophia working the front desk. She went above and beyond to take care of us, including a personal email about her favorite restaurants in Tulum.

    Robert, 7 night family trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely loved the low key vibe, and the staff was accommodating and super friendly. I can’t say much of anything I didn’t like, except the beds were a little too firm for me. The food was excellent every time too.

    Erika, 2 night romance trip, Jan 28, 2020

    Verified Expedia guest review

See all 75 reviews