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SOL by Meliá Phu Quoc

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Aerial view
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Overview of SOL by Meliá Phu Quoc

VIP Access

SOL by Meliá Phu Quoc

5.0 star property
Phu Quoc beachfront hotel with 3 restaurants and pool bar
8.4 out of 10 Very good
8.4/10 Very good

551 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Zone 1, Duc Viet Tourist Area, Bai Truong, Complex, Duong To Commune, Phu Quoc, Kien Giang, 920000
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator

Room options

About this area

What's nearby

  • On the waterfront
  • Phu Quoc Beach - 12 min drive
  • Phu Quoc Night Market - 10 min drive
  • Sao Beach - 25 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 5 min drive
  • Free airport shuttle

Restaurants

  • Espresso Cafe - 8 min drive
  • Mad Cow Wine & Grill - 7 min drive
  • Breakfast point Novotel - 5 min drive
  • Star Cafe - 7 min drive
  • Ink 360 - 7 min drive
Map

About this property

SOL by Meliá Phu Quoc

SOL by Meliá Phu Quoc is a great choice for your beach stay in Phu Quoc. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body scrubs. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club, and a poolside bar. Fellow travelers love the overall property condition and breakfast.

All-inclusive

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, Korean, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and guide to reopening vacation rentals (DTV & DFV - Germany)

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 284 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (1 per room, up to 33 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Free airport shuttle from 8:00 AM to 9:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Toys

What to do

  • On a private beach
  • Bicycle tour information

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Beach towels
  • Bike storage
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Fees & policies

Refundable deposits

  • Deposit: VND 4000000 per stay

Children & extra beds

  • Rollaway beds are available for VND 1392000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of VND 700000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • SafeStay (AHLA - USA)
  • guide to reopening vacation rentals (DTV & DFV - Germany)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Sol Beach House Phu Quoc Hotel
Sol Beach House Phu Quoc Melia Hotel
Sol Beach House Phu Quoc Melia
Sol House Phu Quoc Melia
SOL by Meliá Phu Quoc Hotel
SOL by Meliá Phu Quoc Phu Quoc
Sol Beach House Phu Quoc by Melia
SOL by Meliá Phu Quoc Hotel Phu Quoc

Frequently asked questions

Does SOL by Meliá Phu Quoc offer free cancellation for a full refund?
Yes, SOL by Meliá Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SOL by Meliá Phu Quoc?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at SOL by Meliá Phu Quoc?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at SOL by Meliá Phu Quoc?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of VND 700000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at SOL by Meliá Phu Quoc?
Yes, there's free self parking.
Is airport shuttle service offered by SOL by Meliá Phu Quoc?
Yes, a free airport shuttle is available from 8:00 AM to 9:30 PM at scheduled times.
What are the check-in and check-out times at SOL by Meliá Phu Quoc?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at SOL by Meliá Phu Quoc and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a private beach. SOL by Meliá Phu Quoc also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near SOL by Meliá Phu Quoc?
Yes, there are 3 onsite restaurants.
What's the area around SOL by Meliá Phu Quoc like?
SOL by Meliá Phu Quoc is located on the waterfront. Popular attractions include Phu Quoc Night Market, which is 10 minutes away by car.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Understaff and outdated facilities
Overall- the service was way understaff, the bathroom is outdated with mold, and the room was not clean. Here is my full experience below. I am a VIP member, and purchased an all-inclusive package for my three night stay. The benefits of being a VIP member are- early and late checkout, and a free upgrade. When I arrived at the hotel at 1pm I asked if I could have an early check in and an upgrade since I am a VIP member, and they said no and nothing was available. So that was fine, and I waited. The room was not clean. The coffee and tea counter in the room was sticky, every single day. There were ants in the room. The shower had mold in corners and pieces were falling a part. With the inclusive package, you are supposed to get unlimited drinks and food. But it was very time specific- everything was shut down by 9:30pm. When you order food, there would always be just one or two staff taking your order, and they don't come back to get you another drink or another order. Breakfast didn't have much options either. Several times, there were drinks or dishes on the menu that were not available, further limiting the all inclusive package. The furnitures in pool area were always dirty. On second day, manager came up to me and told me it was slow season, and that there were tons of rooms available for an upgrade and early check in and apologized that it wasn't given to me when I checked in. So I left the hotel and checked out a day early.
Vy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Tho, 2-night trip
Verified Hotels.com guest review

8/10 Very good

tien, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved it but I wasn't happy about the transportation leaving me at the airport due to the airlines being 10 min late.
Thomas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed the view, the peace and quiet, excellent amenities, access to the beach where I could walk around and enjoy the view, the sand and the atmosphere.
Jefferies, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Could not ask for a better stay. Staff was super friendly, and views were amazing. I found out my last few days there were food stalls and restuarants walking distance from the resort. I would stay here again on my next visit to Phu Quoc island.
Tuan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review