Lotte Arai Resort

Photo gallery for Lotte Arai Resort

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Lotte Arai Resort

Lotte Arai Resort

3.5 star property
3.5-star ski hotel with winery, near Myoko Kogen

8.2/10 Very good

162 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
1966 Ryozenji, Myoko, Niigata, 944-0062
Main amenities
  • Daily housekeeping
  • Winery
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and 2 spa tubs
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski passes
  • Sauna
  • Seasonal outdoor pool
For families
  • Children stay free
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Niigata Airport (KIJ) - 113 min drive
  • Naoetsu Station - 32 min drive
  • Myokokogen Station - 32 min drive
  • Iiyama Station - 33 min drive
  • Free train station pick-up
  • Free train station drop-off

About this property

Lotte Arai Resort

Placing you just steps from Myoko Kogen, Lotte Arai Resort features downhill skiing, snowboarding, and snow tubing. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Asahi, one of 2 restaurants, which serves Japanese cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a winery, and a sauna. Ski passes, rentals, and lessons are also available. Fellow travelers say good things about the helpful staff and overall property condition.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 257 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
  • Meals are not included in the breakfast and half board rate plans for children ages 3 and under.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free train station shuttle from 9:00 AM to 8:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 3 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Trampoline

What to do

  • Hiking/biking trails
  • Rope course
  • Ziplining
  • Hot springs
  • Karaoke
  • Shopping
  • Table tennis

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski equipment rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An indoor pool
  • Seasonal outdoor pool
  • 2 spa tubs
  • Sauna
  • Winery on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski rentals
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Dining

Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
Restaurant Village - This restaurant serves light fare only. Open select days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of JPY 3080 for adults and JPY 1870 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from July to August
  • Hot springs access available from 6:30 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
LOTTE ARAI RESORT Hotel
LOTTE ARAI RESORT Myoko
LOTTE ARAI RESORT Hotel Myoko

Frequently asked questions

Overall score and ratings

8.2

Very good

9.2/10

Cleanliness

7.9/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

sammy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 2-night trip
Verified Expedia guest review

8/10 Very good

Ross, 3-night trip
Verified Hotels.com guest review

8/10 Very good

ok for a short short ski trip
not very convenient to go out to town, town also has nothing much. shops and restaurants closed very early. So basically you are stuck in the hotel which doesn't have a lot of restaurants to choose from. Sushi counter has only a few seats available. korean restaurant and buffet is nice. so stay there for about 3 nights is enough
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The staff in the front desk are very helpful. However, the staff at the ski center's information counter are not helpful at all. They are horrible in assisting and a customer in real need and they don't even return to the customer with an answer of update!!!!
Karrie, 6-night family trip
Verified Expedia guest review

8/10 Very good

David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mr Wayne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Booked a superior trple twin room (for 2 adults and 2 kids 13 & 11), and the check in staff kept trying to give us a room with 3 single beds. It required intervention from the hotel manager to finally get the type of room we had actually booked. When we got to the room only had 3 sets of towels, Yukata, and toiletries. Breakfast was 12,000 JPY for 4 people and was not worth the money. I've had the same budget buffet breakfast in the business hotels for less than a 1/3 of the price. The hotel is in the middle of nowhere, so you need to bring a lot of snacks, drinks, etc, or travel several kms to the nearest convenience store or further for shops. On the plus side, the hotel looks very new and is very clean. The kids activities are great, but a tad pricey.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice ski resort
Very exclusive and private resort, good for family.
Yee-Hong, 5-night family trip
Verified Hotels.com guest review