Guests
All properties in Petaling Jaya, Selangor, Malaysia

Sunway Pyramid Hotel

4-star hotel with restaurant, connected to the convention center, near Sunway Pyramid Mall

  • Free WiFi
From
Rs4,040

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Sunway Pyramid Hotel. Image 1 of 25.
1 / 25Sunway Pyramid Hotel
Persiaran Lagoon, Petaling Jaya, 47500, Selangor, Malaysia
8.4.Very good.
  • everything nice

    Apr 16, 2021

  • Room is nice and as per picture. Clean and aircon is strong enough. Shower water pressure…

    Dec 30, 2020

See all 317 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Walkable
Safe
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 564 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Valet parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Sunway Pyramid Mall - 6 min walk
  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Mentari Business Park - 10 min walk
  • Sunway University - 20 min walk
  • Empire Shopping Gallery - 2.8 mi / 4.6 km
  • Paradigm Mall - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Bedroom
  • Deluxe Room, 1 Bedroom, Park View
  • Executive Room, 1 Bedroom, City View
  • Family Room, 1 Bedroom
  • Family Suite, 1 Bedroom, 2 Bathrooms
  • Standard Studio
  • Staycation - Deluxe Room

Location

Persiaran Lagoon, Petaling Jaya, 47500, Selangor, Malaysia
  • Sunway Pyramid Mall - 6 min walk
  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Mentari Business Park - 10 min walk

What’s around

Landmarks

  • Sunway Pyramid Mall - 6 min walk
  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Mentari Business Park - 10 min walk
  • Sunway University - 20 min walk
  • Empire Shopping Gallery - 2.8 mi / 4.6 km
  • Paradigm Mall - 4.5 mi / 7.3 km
  • University of Malaya - 7 mi / 11.2 km
  • Bukit Jalil National Stadium - 8.1 mi / 13.1 km
  • Mid Valley Mega Mall - 8.4 mi / 13.4 km
  • Shah Alam Stadium - 6.6 mi / 10.6 km
  • Axiata Arena - 8.3 mi / 13.4 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 41 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 17 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 20 min walk
  • SS 15 - 5 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 564 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 7:00 AM to 11:30 PM*

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (MYR 12 per night; includes in/out privileges)
  • Onsite valet parking (MYR 24 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • 24-hour room service

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path to lift

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Sunway Pyramid Hotel Petaling Jaya
  • Sunway Pyramid Hotel Hotel
  • Sunway Pyramid Hotel Petaling Jaya
  • Sunway Pyramid Hotel Hotel Petaling Jaya
  • Sunway Pyramid Petaling Jaya
  • Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
  • Pyramid Hotel At Sunway Lagoon

Optional extras

Covered self parking costs MYR 12 per night with in/out privileges

Valet parking costs MYR 24 per day

Buffet breakfast is offered for an extra charge of MYR 54.80 for adults and MYR 26 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, Maximum occupancy 4)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunway Pyramid Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 12 per night. Valet parking costs MYR 24 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Brotzeit (3-min walk), Fong Lye Taiwan Restaurant (3-min walk), and Tony Roma's (4-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
8.4.Very good.
  • 8.0.Very good

    Highly recommended and will definitely return

    A good choice to stay in this hotel for medical at Sunway Medical Centre and easy access to the mall and opposite the market place. The room is tip top, immaculate and the linen quality is perfect with the value we paid for. I stayed at Dorsett Grand Subang last month for 5 days and it was far below Sunway Pyramid Hotel in term of hygiene with higher room rate.

    Peh San, 1 night trip, Nov 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Was great, same as picture. Stayed in Deluxe executive but would be great to have outdoor view. Our room view was indoor which wasn't my preference. All staffs were kind, property is connected to the mall so it was very convenient! recommended.

    3 night romance trip, Oct 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Overall not to bad but can be better!

    Overall the stay was a good experience, room were cleaned, however for an executive room I would suggest that the hotel consider having a desk in the room as sometimes guest who stays at the executive need to work as we are not necessary to be holiday but on a working trip. A pair slipper for use in the room would be a nice touch.

    2 night business trip, Oct 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience !

    Anne, 1 night trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy and fast check in & out. Clean tidy. Will surely repeat next time

    Bard, 1 night family trip, Sep 4, 2020

    Verified Expedia guest review

  • 6.0.Good

    Noisy AirCond fan.

    TS, 1 night business trip, Aug 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    inconsistency of service

    There were inconsistencies in services rendered.

    Elaine, 1 night family trip, Aug 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Checked in Sunway Resort Hotel

    Booked at Sunway Pyramid Hotel but have been directed to go Sunway Resort Hotel by the concierge via phone due to hotel under quarantine. It was not a pleasing service from the concierge of Sunway Pyramid Hotel. A bit harsh manners, his explanation was unpleasant to my ears. Arrived Sunway Resort Hotel on 23 May 2020 at 730pm, hotel lobby was dark and gloomy. I believed it was due to low occupancy. Sunway Resort Hotel service was awesome. Had a great nights although no hot water for sink and bath tub. They wanted to fix it but I refused as I dont like people in and out the room even no cleaning or make up by the housekeeping due to covid issue. Overall, thumbs up to the service staff for giving me such a pleasant nights.

    4 night trip, May 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    I really loved Sunway hotel service and everything but last day staff asked us to relocated to Sunway resort.i don't really like the room.

    Asvini, 3 night family trip, Mar 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Amjad, 2 night trip, Mar 8, 2020

    Verified Hotels.com guest review

See all 317 reviews