Hyatt House Jersey City, Jersey City, United States of America

Only the waiting time for the elevators was way too long, as only one in service which took you all the way up or all the way down. Everything else was perfect. Very friendly and helpful staff, nice rooms, nice breakfast with breathtaking view of downtown Manhattan skyline. Very good location.

We enjoyed our stay. Great value for money - large room. Sofa bed was very uncomfortable (you could feel the springs from the bed). Close to ferries and eating places.

Perfect location, amazing view from the TR floor. The subway/ferry stations are very close to the hotel. There is a very nice walk out of the hotel where y see the skylines and take perfect pictures. Very friendly Staff and very good service.

The staff at the front desk was beyond helpful and friendly. The only negative was not being told there is a dress code at the Rooftop Restaurant. We went there for dinner since we had been traveling all day. We just wanted a drink and a quick bite to eat. The man at the door asked us if we were guests of the hotel. We replied, "We are." Instead of telling us about the dress code, he rudely looked us over and said the hostess would be with us. We watched the staff dancing together to the loudly played music. The hostess sat us at a table. We sat for approximately 10 minutes while many staff walked past us. There was no greeting or walking up to the table. The music was ridiculously loud. I'm glad we chose not to stay because we couldn't hear anything besides the loudly played club music. As we walked out of the door, not one word was said by the 5 workers standing there. I do NOT recommend the Rooftop for anything. It is pretentious and rude. Otherwise, our stay was great.

Excellent location and good comfortable rooms and courteous staff.