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3.5-star hotel with bar/lounge, near Santafé Mall
The staff is very friendly and very helpful and make you feel welcome when you are there
Jan 8, 2021
In a very nice and safe part of the city. Walking distance to restaurants and shopping…
Nov 30, 2020
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Airport shuttle service is offered for an extra charge of COP 75000 per vehicle (one-way)
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
the best hotel in medellin I always stay here
william, 9 night trip, Nov 19, 2020
Verified Hotels.com guest review
The view to the city was amazing. The location was great.
Traveler, 7 night romance trip, Mar 12, 2020
Verified Expedia guest review
Called several times for towels and batteries for remote control. But what was really disappointed is the fact that the air conditioning was broke and we were promised to get credit for a night. Instead, they sent a bonus for a free night to be redeemed within 6 months, not transferable. We told them we were not coming any time soon and they did not help us. We could have gone to a different hotel if we had known. On a positive side, the chef and other staff very polite.
3 night family trip, Mar 7, 2020
Verified Expedia guest review
It was a good and quick overnighted. The bathroom sink stopper is broken and would not stay open; it needs repair. Great comforters!
Linda L, 1 night family trip, Feb 29, 2020
Verified Hotels.com guest review
The cooks stayed after 10am to help me. When I arrived late.
Herbert, 3 night business trip, Jan 23, 2020
Verified Expedia guest review
We liked everything about this property, including location, proximity to shopping, restaurants, ATM’s, in addition to the helpful staff providing information about tours and sightseeing/things to do. The breakfast selections were great, and the view from the balcony while eating breakfast was wonderful. We will most likely book at this property again for future visits, AND will recommend to friends/family who plan to visit Medellin. Upon checkout, the airport shuttle service was prompt, professional, and the ride to the airport was relaxing and comfortable.
4 night romance trip, Dec 27, 2019
Verified Expedia guest review
Good restaurant and shopping nearby. Great views from lobby and roof Jacuzzi. Safe area for walking.
4 night trip, Dec 2, 2019
Verified Orbitz guest review
Hotel main desk staff is unreliable. They charged me extra fees because they claimed I live in Colombia since I was born there. I am North American and lived in the US almost since I was a baby, I was only in Colombia for a business trip. I even sent them my income taxes to prove that I live in the US, they still charged me 200,000 pesos more. Shame. Not staying here again.
John, 2 night business trip, Nov 25, 2019
Verified Hotels.com guest review
Everything wonderful staff specially Onar in the breakfast room Daniel the bell boy the desk staff
Julián, 1 night family trip, Oct 21, 2019
Verified Expedia guest review
Excellent place, food, and comfort.
Elizabeth, 3 night trip, Sep 13, 2019
Verified Hotels.com guest review