Itz'ana Resort & Residences

Photo gallery for Itz'ana Resort & Residences

Primary image
On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool, pool umbrellas, sun loungers

Overview of Itz'ana Resort & Residences

VIP Access

Itz'ana Resort & Residences

4.0 star property
Upscale beachfront hotel with outdoor pool, near Belize Barrier Reef

9.2/10 Superb

20 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Bar
The price is Rs 185
Price available on 21/05/2022
Map
Mile 20, Main Road, Placencia, Stann Creek District
Main amenities
  • 18 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Spa services
  • Childcare
  • Terrace
  • Air conditioning
For families
  • Supervised childcare (surcharge)
  • Children's pool
  • Separate sitting area
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Belize Barrier Reef - 31 min walk
  • Placencia Beach - 43 min walk
  • Placencia Peninsula - 1 min drive
  • Little Water Caye - 4 min drive
  • Maya Beach - 8 min drive
  • Silk Caye Beach - 8 min drive
  • Silk Caye National Park - 8 min drive
  • Laughing Bird Caye National Park - 14 min drive
  • Cockscomb Basin Forest Reserve - 51 min drive

Getting around

  • Placencia (PLJ) - 6 min drive
  • Independence and Mango Creek (INB) - 57 min drive
  • Dangriga (DGA) - 83 min drive
  • Belize City (TZA-Belize City Municipal) - 66.8 miles/107.6 km
  • Philip S. W. Goldson Intl. Airport (BZE) - 67.4 miles/108.5 km

About this property

Itz'ana Resort & Residences

Itz'ana Resort & Residences is a great choice for your beach stay in Placencia. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Limilia serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and rainfall showerheads.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10:00 PM
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Ziplining
  • Ecotours nearby
  • Cave exploring nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services
  • 24-hour pool access

Accessibility

  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Limilia - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 25 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Itz'ana Resort Placencia
Itz'ana Resort
Itz'ana Placencia
Itz'ana
Itz'ana & Residences Placencia
Itz'ana Resort & Residences Hotel
Itz'ana Resort & Residences Placencia
Itz'ana Resort & Residences Hotel Placencia

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Misleading room pictures but nice property.
Beware the false/misleading pictures on the "deluxe" room. There are 7 pictures specifically for the deluxe room when you look at the room info. Of those 7, only 2 show the actual deluxe room, 3 of them show a suite. (the other 2 are just bathroom pics). This is very misleading if not false advertising. I tried to explain this to the front desk staff but they either did not care or did not understand. The deluxe rooms are very basic and small for what they charge. Other than that, the pool area was great, the couple meals we had were very good, and the bartenders/servers were very friendly and attentive. The property as a whole is very nice, but if I knew what type of room we were getting I would have booked somewhere else given the cost.
Matt, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amy, 5-night trip
Verified Hotels.com guest review

6/10 Good

Needs serious work on service
First, this property is stunning, Just stunning. The decor, the detail, is top notch. What was so surprising is how poor the service was. There were some efforts being made in terms of food and beverage, as there was a consultant there, and things did really did improve over the 5 days. The food is really very good. The bartenders were excellent, Michael and Midge! Johnnie did a wonderful gob with a very nice dinner. The front desk staff is just well, awful. There is zero problem solving. One work answers, and they didn't even know what events were goin on, in their own hotel! I was handed some papers and told to "Pick" something in regards to recommendations for a tour. Just get your own online. It was as if they were paid to stand there and check people in. The pool is amazing, the beach is great, just know it isn't really a swimming beach. Would have been nice if they would have refilled the coffee in the morning on the beach. Housekeeping came at 6 pm, didn't even refill my coffee or take away my dishes. Also there was awful loud construction right over my room. They never should have sold that room. I requested to see a manager, and it never happened. Again, a one word answer, no follow through. I would like to go back, and do the sister resort as I heard it is better. I will have to think about it though. It really is a beautiful place, the town is pretty quiet though. I was told it was chill, it was quiet and empty.
Monique, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rajat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience! Would recommend. We spent a full week there
Tony, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Itz'tana is wonderful with one major exeption. The entire staff were attentive, accommodating and genuinely kind. The property is beautiful, the pool incredible, the beach gorgeous. The only issue, and it's a biggie, is the food which is truly, amazingly, almost hilariously bad. We loved literally every other part of our stay there. Were it not for the food we would already be planning our return. The resort is so wonderful, I hope very much they hire someone to come fix the menu. It's the only thing holding Itz'tana back from becoming a world-class property If you go, you'll have a great time, just plan to eat literally anywhere else
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Itz’ana is a great place to relax. The pool was amazing, & the staff are very kind and helpful. The bed is very comfortable & we had some outstanding quality sleeps. The bathroom is really nice as well. I will definitely be recommending the resort to friends and family.
Danielle, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review