6/10 Good
16 May 2022
Misleading room pictures but nice property.
Beware the false/misleading pictures on the "deluxe" room. There are 7 pictures specifically for the deluxe room when you look at the room info. Of those 7, only 2 show the actual deluxe room, 3 of them show a suite. (the other 2 are just bathroom pics). This is very misleading if not false advertising. I tried to explain this to the front desk staff but they either did not care or did not understand. The deluxe rooms are very basic and small for what they charge.
Other than that, the pool area was great, the couple meals we had were very good, and the bartenders/servers were very friendly and attentive. The property as a whole is very nice, but if I knew what type of room we were getting I would have booked somewhere else given the cost.
Matt, 2-night trip
Verified Hotels.com guest review