Stage 12 Hotel by Penz

Photo gallery for Stage 12 Hotel by Penz

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Premium bedding, in-room safe, free WiFi, bed sheets
Premium bedding, in-room safe, free WiFi, bed sheets

Overview of Stage 12 Hotel by Penz

Stage 12 Hotel by Penz

4.0 star property
4-star Innsbruck hotel with 1 bars, connected to a shopping center

9.2/10 Superb

496 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Kranebitten Airport (INN) - 5 min drive
  • Innsbruck (IOB-Innsbruck Central Train Station) - 9 min walk
  • Innsbruck Central Station - 9 min walk
  • Innsbruck West Station - 16 min walk

About this property

Stage 12 Hotel by Penz

4-star hotel in the heart of Innsbruck City Centre, rejuvenated in 2017
You can look forward to a terrace, a garden, and laundry facilities at Stage 12 Hotel by Penz. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews say great things about the central location
Room features
All guestrooms at Stage 12 Hotel by Penz feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping


English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 14.00 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage


  • 1 building/tower
  • Built in 2017
  • Garden
  • Terrace
  • Fitness center
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night


  • Parking is available nearby and costs EUR 14.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
Yes, Stage 12 Hotel by Penz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Stage 12 Hotel by Penz?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Stage 12 Hotel by Penz on 31 August 2022 start from ₹131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Stage 12 Hotel by Penz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Stage 12 Hotel by Penz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Stage 12 Hotel by Penz?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Stage 12 Hotel by Penz?
You can check in from 3 PM - 10:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Stage 12 Hotel by Penz?
No, this hotel doesn't have a casino, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Stage 12 Hotel by Penz and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities like a sauna, a steam room, and a garden.
Are there restaurants at or near Stage 12 Hotel by Penz?
Yes. Nearby restaurants include Katzung (3-min walk), Ludwig (3-min walk), and Weisses Rössl (4-min walk).
Does Stage 12 Hotel by Penz have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Stage 12 Hotel by Penz like?
Stage 12 Hotel by Penz is in Innsbruck City Centre, a short 5-minute drive from Kranebitten Airport (INN) and 3 minutes' walk from Golden Roof. Travelers say the local area is good for shopping and very central.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Feel cheated and abused
A good stay ruined at checkout. First they did not acknowledge my prepayment via Although I showed my prepayment receipt from, they forced me to pay again. It took days to get the money back. Plus, they charged me for a breakfast i did not eat. I explained i did not have a single breakfast during my stay, but they insisted I did. I ask for a signed receipt from breakfast, they explained they don't have receipts, only that staff reported my room number as eating breakfast. Feel cheated and abused. I would not recommend this hotel.
Matthew, 2-night trip
Verified guest review

8/10 Very good

Pleasant surprise in Innsbruck
Booked as Easyjet flight cancelled. Turns out it was the sort of hotel we would have booked if we had wanted to spend time in Innsbruck. Modern, comfortable and central location.
MR Andrew W, 1-night trip
Verified guest review

8/10 Very good

Konstantyin, 1-night trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

2/10 Poor

Don't pay more for the view
We paid extra for a room with a mountain view, but I really want to impress upon people that it is not like the photos. There was a huge structure obstructing the view, as you can see in the photo. This would have been fine had we not paid more for the view and picked the hotel based on it. When I contacted management for a refund for this part of our stay (ie the extra money for the view), they refused and were a bit patronising. The room was incredibly basic. This was really overpriced for what it was.
1-night family trip
Verified guest review

10/10 Exceptional

Very enjoyable stay
Very clean hotel, great location, very friendly & helful staff.
Maria, 1-night trip
Verified guest review

10/10 Exceptional

Room with a stunning view
The hotel is located in a fantastic part of the city. For just a little extra we booked a room with a mountain view. We were not disappointed the balcony looked out onto an absolutely stunning sight. It made our stay. Hotel was exceptionally clean, reception and bar staff very friendly and helpful. Highly recommend.
Amanda, 2-night trip
Verified guest review

8/10 Very good

Great hotel without 4 star hotel amenities
The hotel location is great, the view and the breakfast(though expensive) are excellent! Lacking basic amenities for 4 stars hotel ie. no cup, no spoon, no coffee or tea. The instruction that tells you to get coffee or tea from the vending machine is inaccurate. There is no coffee or tea in the vending machine.
7-night trip
Verified guest review

10/10 Exceptional

Gottfried, 1-night trip
Verified guest review

10/10 Exceptional

GOTTFRIED, 1-night trip
Verified Orbitz guest review