All properties in Charleroi, Walloon Region, Belgium

Novotel Charleroi Centre

4-star hotel in Charleroi City Center with restaurant and bar/lounge

  • Free WiFi

Image gallery

  • Family Room - Guest Room
  • Family Room - Guest Room
  • Superior Room, 2 Twin Beds - Bathroom Shower
  • Exterior
  • Family Room - Guest Room
Family Room - Guest Room. Image 1 of 48.
1 / 48Family Room - Guest Room
Place Verte 17, Charleroi, 6000, Belgium
  • Nice modern hotel in centre of town

    Oct 1, 2020

  • Good location, very good service.

    Aug 25, 2020

See all 138 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free WiFi
  • Parking available
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 123 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Charleroi City Center
  • Rive Gauche - 1 min walk
  • City Hall of Charleroi - 7 min walk
  • Place Charles II - 7 min walk
  • Place du Manège - 9 min walk
  • Stade du Pays de Charleloi - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Room
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 Double Bed
  • Superior Suite
  • Executive Room, 1 Double Bed

What’s around


  • In Charleroi City Center
  • Rive Gauche - 1 min walk
  • City Hall of Charleroi - 7 min walk
  • Place Charles II - 7 min walk
  • Place du Manège - 9 min walk
  • Stade du Pays de Charleloi - 19 min walk
  • Museum of Photography - 43 min walk
  • Le Bois du Cazier - 44 min walk
  • Stade Velodrome Gilly - 2.4 mi / 3.8 km
  • Abbaye d’Aulne - 7.7 mi / 12.3 km
  • European Flight Simulator - 8.9 mi / 14.3 km

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 11 min drive
  • Charleroi-South Station - 6 min walk
  • Charleroi-West Station - 6 min walk
  • Lodelinsart Station - 5 min drive
See on map
Place Verte 17, Charleroi, 6000, Belgium

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace


  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 102-cm flat-screen TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


GourmetBar - Onsite brasserie.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Charleroi Centre Hotel
  • Novotel Charleroi Hotel
  • Novotel Charleroi Centre Hotel
  • Novotel Charleroi Centre Charleroi
  • Novotel Charleroi Centre Hotel Charleroi

Optional extras

Self parking costs EUR 10 per day

Rollaway beds are available for EUR 20.0 per night

Cooked-to-order breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 0.50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Novotel Charleroi Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, GourmetBar. Nearby restaurants include O'Tacos (3-min walk), La Quille (5-min walk), and La Manufacture Urbaine (5-min walk).
  • Novotel Charleroi Centre has a fitness center and access to a nearby outdoor pool.
  • 4.0.Fair

    In the room, the shower don’t working, I call for another room but it was wery cold. FOR one hotel with 4 star it îs not ok. Be advice.

    Claudiu, 1 night family trip, Nov 2, 2019

    Verified guest review

  • 2.0.Poor

    Poor Housekeeping - Highly disappointed

    Highly disappointed stay it was, my entire family was still unable to come out from that thought. We were given used towels and left out with used bed covers. Feeling highly disgusting on using previous members used towel. I don’t have much words to express, it is the disappointment and the feelings your mind go through on you and your kids using the someone used towel and sleeping in the bed which cover was not changed. This doesn’t look like one time mistake but it looks like cost cutting idea where we been the victim.

    Priyesh, 3 night family trip, Oct 27, 2019

    Verified guest review

  • 8.0.Very good

    Good hotel in a great location in the centre of town. Staff were helpful and friendly. Nice modern fittings but did experience a problem with the bathroom door which was plate glass and opened both ways with a large gap at the bottom and my wife jammed her toes under it on the first night! Painful! Finding the hotel by road was difficult as the gps could not locate the destination as it is in a pedestrian area and the descriptions prior to booking did not explain the procedure if travelling by car.

    3 night family trip, Oct 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    nice but hard to find

    Our room was great and check in was easy. Front desk gave us a restaurant recommendation within walking distance and it was fantastic. Only problem was the hotel is impossible to find by car. Most of the surrounding roads were pedestrian only or walking distance. Would have really helped having the directions to find the parking lot in advance!

    Megan, 1 night trip, Sep 19, 2019

    Verified guest review

  • 4.0.Fair

    To find the parking I needed an hour. Receptionist not helpful.

    1 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good with more light it could be great

    I went for a family room without breakfast as i don't normally manage it. The room was a good size but I can't imagine a whole family staying in it, it was fine for me on my own. The bed was very comfortable and the linen was immaculate. The room had good facilities eg. tea coffee, hairdryer, water etc.. but i would have liked more than one tea bag and there was very little lighting, two side lights to the bed, a standard light and a light just above the door as you enter the room but none overhead in the rest of the room which made it quite dark. Cleanliness wise the bathroom had some random stains on the wall but was otherwise clean. It was a shame you couldn't open the window as the air conditioning was not the easiest to function. I like the recycled rainwater that flushes the toilet they are obviously environmentally friendly.

    Penelope, 2 night business trip, Aug 19, 2019

    Verified guest review

  • 10.0.Exceptional

    Modern and spacious

    Very nice modern, clean and spacious hotel in the centre of town.

    Peter, 1 night family trip, Aug 16, 2019

    Verified guest review

  • 8.0.Very good


    Lovely hotel , very clean. Check in / check out staff very nice. Breakfast Staff not helpful.

    2 night family trip, Aug 8, 2019

    Verified guest review

  • 2.0.Poor

    Awful service

    Have called the hotel before booking and asked if they can provide 2 cribs as I have baby twins, called the afternoon of the day of the checkin to be sure that they were planning to place the cribs and the receptionist said yes. When we arrived at the hotel with the babies at 11pm they didn’t have the cribs in the room and 40 minutes later they found 1 crib, and said that they couldn’t provide sheets. We ended up go8ng to bed at 1am and 1 baby had to sleep in the big bed. Very uncomfortable and we didn’t even received apologies from the hotel.

    Veronica, 1 night family trip, Jul 5, 2019

    Verified guest review

  • 8.0.Very good

    Could improve on the food menu and a bit expensive for drinks and food

    1 night family trip, Jun 12, 2019

    Verified Expedia guest review

See all 138 reviews