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The Villas Cancun by Grand Park Royal - All Inclusive

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Villa Master Suite Ocean Front | Terrace/patio
Villa Junior Suite Ocean Front | Beach/ocean view
5 restaurants, breakfast, lunch served; local and international cuisine
Reception
Spa

Overview of The Villas Cancun by Grand Park Royal - All Inclusive

The Villas Cancun by Grand Park Royal - All Inclusive

4.0 star property
All-inclusive property with 2 outdoor pools, connected to the convention center, near Cancun Convention Center
8.4 out of 10 Very good
8.4/10 Very good

187 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Boulevard Kukulcan KM 10.5, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Cancun Convention Center - 22 min walk
  • La Isla Shopping Mall - 26 min walk
  • Chac Mool Beach - 4 min drive
  • Forum Beach - 5 min drive
  • Tortuga Beach - 11 min drive
  • Langosta Beach - 6 min drive
  • Aquaworld - 8 min drive
  • Playa Tortugas - 17 min drive
  • Iberostar Cancun Golf Course - 9 min drive
  • Puerto Cancun Marina Town Center - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • Snack Grand Park - 2 min walk
  • Casa de Rosa - 9 min walk
  • Natura - 14 min walk
  • Bubba Gump Shrimp Co. - 12 min walk
  • The Surfin Burrito - 15 min walk
Map

About this property

The Villas Cancun by Grand Park Royal - All Inclusive

At The Villas Cancun by Grand Park Royal - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Cocay, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 poolside bars, a free kid's club, and a fitness center. The helpful staff and restaurant get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Cocay - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Flor de Sal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Grand Prime Rib House - This steakhouse serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 72.62 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Villas Grand Park Royal All Inclusive All-inclusive property
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Villas Cancun Grand Park Royal All Inclusive Hotel
Villas Grand Park Royal All Inclusive Hotel
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Hotel The Villas Cancun by Grand Park Royal - All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun
The Villas Cancun by Grand Park Royal All Inclusive
Cancun Park Royal Inclusive
The Villas Cancun by Grand Park Royal
The Villas Cancun by Grand Park Royal All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun

Frequently asked questions

Does The Villas Cancun by Grand Park Royal - All Inclusive offer free cancellation for a full refund?
Yes, The Villas Cancun by Grand Park Royal - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Villas Cancun by Grand Park Royal - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Villas Cancun by Grand Park Royal - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at The Villas Cancun by Grand Park Royal - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at The Villas Cancun by Grand Park Royal - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Villas Cancun by Grand Park Royal - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Villas Cancun by Grand Park Royal - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at The Villas Cancun by Grand Park Royal - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and 4 bars. The Villas Cancun by Grand Park Royal - All Inclusive also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near The Villas Cancun by Grand Park Royal - All Inclusive?
Yes, there are 5 onsite restaurants, featuring local and international cuisine and ocean views.
Does The Villas Cancun by Grand Park Royal - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Villas Cancun by Grand Park Royal - All Inclusive like?
The Villas Cancun by Grand Park Royal - All Inclusive is a short 14-minute walk from Chac Mool Beach and 19 minutes' walk from Forum By The Sea Mall.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing Surprise
We moved to this resort after the resort we’d booked lost power. Grand Park Royal went above and beyond to make our experience amazing!!! We loved our room, the view, amenities, and the food was great. Will definitely visit again!
Sunrise
Plunge pool
Back terrace
Adults pool from front terace
Jessica, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was beautiful, clean and very well maintained. The staff is very friendly and helpful and the entire setting is relaxing and was nothing short of a fabulous vacation. The only thing we found a bit odd is that in an all inclusive hotel you have to pay to use the gym.
Pamela, 10-night romance trip
Verified Orbitz guest review

8/10 Very good

i stayed in a villa and i liked the ocean front property. i dislike the way some are so pushy about buying future stays at the resort. they tried to give us the talk 3 times. by the second time we avoided staff because they desperately wanted to waste your time. and the guys selling stuff on the outside stands. i understand the hustle just think they are a little too much at times. also room service. i only order rs after hours. you can only order rs at this location up until 11. also i dislike the app for the resort. can’t do lots of things you should be able to do.
Omar, 8-night romance trip
Verified Orbitz guest review

10/10 Exceptional

nicole, 8-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second time at Grand Park Royal and it was great. The only thing we wanted was for bars and pool to be open later. They close at 8p..The rooftop bar is open till 1am which was nice. We will definitely go back again.
sharice, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Besides the good conditions, we had a great concierge - Yomelly Hermes! He was super receptive to our needs; charming to work with. It was essential as we were on a family vacation with a little kid. After that, for some reason, he wasn't working anymore in the hotel, but I would be back next year if he is back! :)
Cristina, 14-night family trip
Verified Expedia guest review

8/10 Very good

We stayed at the Villas. It was very quiet and newly renovated. Easy access to the beach. Amazing view. Also loved the iguanas they had around the property. The staffs are very friendly and quick responses. Buffet was overall ok. But from my experience in the past at different hotels, this buffet wasn't the best. I was very disappointed by the restaurants (Italian and Asian). Sorry, the food was horrible. But all the restaurants were too strict on dress code. Collar shirt, long pants, and closed shoes for men. Definitely overdressed for the food they serve! The programs they had every couple of hours was very fun. Volleyballs, Soccer, Silent party at night etc. A lot of fun things for the kids. Kids center was bit small but good enough for the 3~5 year old.
Verified Expedia guest review

10/10 Exceptional

sandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I’ve been to Grand Park Royal 5 times now.. Starting in 2018. We had Yomelly as our Butler for 4 of those trips and I cannot say enough wonderful things about him… He did everything for us and was always happy to help us… We will go back 5 more times…. Wonderful place and staff..
Verified Expedia guest review

10/10 Exceptional

everything is good for everyone!!!
Verified Expedia guest review